Job description – Resettlement Worker - VAWJanuary 2017
JOB DESCRIPTION
Job title:
/Resettlement Worker
Violence Against Women (VAW)
Responsible to:
/Project Manager
Responsible for:
/Relief Workers and Volunteers
Salary:
/ Scale points 18 – 25 (Qual – SVQ3+), currently £16,979 - £20,482Scale points 16 – 17 (Unqual), currently £16,238 - £16,449
SSSC registration level:
/Practitioner
Main responsibilities:
/To be pro-active in providing a support service for women who have been or are the victims of violence based on their individual needs with outcomes focused on women gaining and maintaining a safe andsettled lifestyle in the community.
1.Job activities
1.1.Form, develop, sustain and maintain relationshipswith women through which individual lifestyles and situations can be addressed.
1.2 Work with women on a 1-1 basis to address individual needs.
1.3Facilitate diversionary group activities.
1.4Assess and follow up referrals on a monthly basis through accurate & appropriate informationgathering and thesummarising of needs
1.5Ensure that women’s views and needs remain paramount and ensure that potential obstacles and issues are assessed and addressed.
1.6Plan individual and group support and implement and review support plans where the main issues to be addressed are:
improved accommodation situation
improved quality of life
improved economic well-being
improved health
improved practical skills
improved social functioning
improved general outlook
reduction in risky behaviour
1.7Intervene in crises to effectively avoid and pre-empt incidents and threats to personal safety.
1.8Ensure that the basic needs of women are addressed and met (personal safety, safety in environment, food, accommodation, clothing, etc.).
1.9Assist womenin their transition into the service or their own accommodation which may include practical tasks of ensuring safety, getting/moving furniture, painting/decorating, completingbenefit claims etc.
1.10Liaise/work with a range of agencies in relation to meeting the needs of women (including social work, housing, health, police, courts, utility companies, debt agencies, Department for Work & Pensions, other voluntary sector organisations, other professionals such as lawyers,etc)
1.11Advocate on women’s behalf and generally assist them with issues around communication.
1.12Support women in relation to emotional issues.
1.13Support women with substance misuse/mental health issues to engage with other relevant agencies as required.
1.14Plan/participateand assist service user involvement in social activities on a one–to–one and group basis.
1.15Support women to deal with issues of abuse and encourage them to engage with other agencies as required.
1.16Where necessary, assist women with medication.
1.17Produce regular 6 monthly evaluation and monitoring reports on the project.
1.18Participate in the ongoing awareness raising of issues around violence against women and the around the work of the project and organisation.
2SYSTEMS
2.3Maintain paperwork – service user documentation (Must Address Individual Need – MAIN) records, letters on behalf of women, H&S logs, diary entries, hours worked on tasks, etc.
2.4Handle finance (petty cash, service user finances, devolved budgets).
2.5Use computers/IT systems – Word, Excel, email, databases.
3ReferenceS
3.3Aims & Values Policy
3.4Resettlement Tasks
3.5Improving Employability Policy
3.6Health & Well-being Policy
3.7Must Address Individual Need (MAIN) Guidelines
3.8Child Protection Policy
3.9Supporting and Protecting Adults at risk of Harm
3.10Assessment, Planning, Intervention – additional guidance
4QUALITY STAndards
4.3Working to the appropriate Social Care and Social Work Scotland Improvement (SCSWIS) standards – Care and Housing Support, Residential Care.
4.4Working to N/SVQ 3 standards.
4.5Working to the appropriate Scottish Social Services Council (SSSC) standards for the registration of staff.
4.6Working to the appropriate Office of the Scottish Charity Regulator standards.
4.7Working to the appropriate commissioners standards (e.g. Aberdeen City Council, Scottish Government).
4.8Working to the appropriate Environmental Health standards.
5GENERAL TERMS OF REFERENCE
5.3In carrying out the above activities, the Resettlement Worker (VAW) will:
Work on their own and/or as part of a team.
Maximise his/her own performance and contribution;
Ensure they comply with internal and external regulations, procedures and other requirements appertaining to the project;
Maintain the good reputation of the organisation;
Keep abreast of developments and legislation relevant to the project's range of activities;
Seek to improve his/her knowledge and skills by both formal and informal means;
Carry out other relevant work commensurate with the post as required by the Line Manager.
6BASIS, VALUES AND EQUAL OPPORTUNITIES.
6.3To respect and work according to the mission, aims and values in all aspects of the job, and be responsible for the demonstration of these in the course of the daily work.
6.4To respect and work according to our Equal Opportunities Policy and ensure its promotion in the course of daily work.
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Person Specification – Resettlement Worker - VAWJanuary 2015
1.Qualifications/Education/Knowledge
1.1.A qualification of N/SVQ3 in Care, or equivalent or the willingness and ability to attain this within five years.
/Essential
1.2.Literacy and numeracy at a level to maintain all the appropriate paperwork, write support plans and give budgeting advice.
/Essential
1.3.Able to use computer applications such as Word, databases.
/Essential
1.4.An understanding of social justice issues such as homelessness, substance misuse.
/Desirable
1.5.An understanding of legislation/practice pertaining to the work.
/Desirable
2.Experience
2.1.Minimum 6 months experience in a social care environment in a voluntary or paid capacity.
/Desirable
2.2.Experience of working with disadvantaged people.
/Desirable
3.key capabilities
3.1.Interpersonal understanding – listens and understands expressed feelings; demonstrates concern for others; encourages others to express themselves.
/Essential
3.2.Emotional awareness–manages strong emotions and responds constructively; keeps own feelings in check; deals with stress.
/Essential
3.3.Service user orientation– strives to meet and surpass service users’ expectations; maintains appropriate contact until problem is resolved; makes self available to service users at critical periods; able to advocate on behalf of service users.
/Essential
3.4.Flexibility – adapts easily to changes at work; modifies behaviour in response to a situation; sees the merits of differing viewpoints.
/ Essential3.5.Initiative – takes responsibility; looks ahead and anticipates what needs to be done.
/ Essential3.6.Team working – contributes fully to team work; establishes positive relationships with the team.
/ Essential3.7.Working within Professional Boundaries–Demonstrates professional curiosity; accepts responsibility for own work; seeks and uses professional support; understands the principle of confidentiality.
/ Essential3.8.Leadership– gives recognition and credit; generates enthusiasm and commitment.
/ Essential3.9.Developing others– assumes responsibility for addressing service users’ skills; encourages initiatives in problem solving and making choices.
/ Essential4.Circumstances / Health
4.1.Able to work unsocial hours (where applicable)
/ Essential4.2.Driving/clean licence
/ Desirable5.Aberdeen Cyrenians Aims & Values & Equal Opportunities
5.1.Able to respect the aims and values of our work including a commitment to work with those with the most challenging needs to ensure that they have every opportunity to avoid further exclusion.
/ EssentialPage 1 of 5