JOB DESCIPTION – SURGERY MANAGER
Reports to:Responsible for:
Practice ManagerSurgery Staff
Partners
The duties of the manager will include the following:
1. GENERAL RESPONSIBILITIES
Undertake reasonable duties connected with their role as requested.
Complete all duties in compliance with practice guidelines.
Update their skills and attend courses when requested to do so. Identifying their training needs to the partners.
Be familiar with all the areas of the surgery computer system.
Be polite and helpful at all times even under duress.
Attend team meetings and other meetings relevant to their job.
Maintain confidentiality concerning all aspects of the practice.
Ensure they are aware of/follow the Health & Safety guidelines for safe working.
Maintain high levels of personal cleanliness and hygiene in a clinical environment.
- PERSONNEL MANAGEMENT
Within your own surgery
To manage the recruitment of staff in line with the practice policy.
To administer and have initial responsibility for the practice disciplinary and grievance procedures
To provide support for staff and to promote teambuilding and team working within the individual sites and across the practice.
To promote effective communication amongst staff and partners.
To identify staff training needs and to identify and/or develop effective training programmes to meet them.
To `manage a comprehensive, fair and effective system of staff appraisal linked to staff development and training.
To manage attendance, annual leave and payroll information
- ORGANISATIONAL MANAGEMENT
To have overall responsibility for the smooth daily running of the surgery.
To oversee the working rotas of all staff including nursing staff to ensure adequate staffing levels at all times.
To maintain efficient and effective practice based systems for all administrative functions.
To administer the Practice Complaints Procedure
To administer general housekeeping arrangements, including maintenance of premises, equipment repair and replacement, cleaning, insurance and security.
To ensure the surgery complies with Health & Safety regulations.
Effectively manage local and practice wide organisational and operational changes, maintaining staff engagement
- PLANNING AND DEVELOPMENT
To be aware of external factors in the practice locality likely to have a bearing on practice functions and to advise the Practice Manager accordingly.
- INFORMATION TECHNOLOGY & AUDIT.
To have responsibility for identifying IT training needs of the partners and staff and to implement effective training programmes.
7. PRIMARY CARE ORGANISATION
Liaison with the current PCO as appropriate, including attendance at appropriate meetings.
- DISPENSING
Ensuring effective daily dispensing
Handling dispensing related complaints
Assessing and implementing training needs.
Containing the costs of dispensing.
- To share responsibility for monitoring practice prescribing and feeding back results to the Practice Manager/ Partners.
- PRACTICE WIDE TASKS
- To undertake ad hoc responsibilities as delegated from the Practice Manager and/ or Partners.
- To undertake specific practice wide tasks such as Locum management, Meetings Management and Administration Management.
- Contribute to the management team in the mana
Personnel/Job Descriptions/Practice Manager/2017 Page 1