Customer Solution Case Study
/ / Grooming Products Company Improves Efficiency, Enhances Reporting Capabilities with Business Management Solution
Overview
Country or region:India
Industry:Trading
Customer Profile
JK Helene Curtis Limited is part of the 14 billion Raymond group. The company was established in 1964and is a pioneer and a leading player in the personal care grooming category.
Business Situation
JKHC needed a business management system that would improve the financial and operational efficiency of its business processes and keep pace with its rapid growth.
Solution
With the help of Microsoft® Gold Certified Partner Blue Star Infotech, JKHC deployed and customized a business management solution based on Microsoft Dynamics® NAV 4.0.
Benefits
Consolidate business processes
Real-Time business intelligence
Faster reporting
/ “Microsoft® Dynamics™ NAV 4.0 is very flexible and has truly empowered our employees by giving them real time access to accurate, current, and relevant data, when and where it is needed most.”
Atul Dharap , Deputy General Manager Finance,JK Helene Curtis Limited
JK Helene Curtis(JKHC) manufactures specialized personal care items. Its products include styling gels, room fresheners, body deodorants, eau-de-colognes, shaving creams/foams, aftershave lotions, talcum powders, fragrances, shampoos, soapsand hair dyes.The company was running a legacy system that required substantial datahandling and repetitive data entry. With no integrated business infrastructure, it was becoming time consuming for administrators to report on group-wide activities and performance. JKHC wanted to migrate to an integrated financial management solution to improve its business efficiency.Working with Microsoft® Gold Certified Partner, Blue Star Infotech, the organization deployed Microsoft® Dynamics™ NAV 4.0 to create a customized enterprise resource planning system that uses real time information to better manage business processes. The new system presents consolidated, company-wide business information to managers, helping them make better decisions and focus on customer needs.
Situation
JK Helene Curtis (JKHC) Limited, established in 1964, is a part of the U.S. $300 million (INR 14 billion) Raymond Group. It is a pioneer and a leading player in the personal care grooming category. JK Helene Curtis brands are of international quality on all parameters – ingredients, packaging and brand image. It hasa varied portfolio of brands (procurement and selling) that span across the personal grooming and home care categories namelyPark Avenue, Premium, Monarch and TruTone.
JKHC has earned an enviable reputation in the marketplace. Its brands enjoy a strong equity among customers and the company has built, over the years, capabilities to meet the ever-changing customer wants.
Currently the company markets its brands through571 towns, four regional offices which controls 2 mother depot , 22 Depots /C&F agents, These C&F Agents service668 stockistswho in turn service 1,60,000 retail outlets.
JKHC was using custom developed legacy applications at its multiple locations.This made retrieval and collation of data done at the end of the month from different locations a huge task. In addition, duplication of data entries led to reconciliation issues.
Multiple other key business issuesthat needed to be improved in JKHC were:
Increase efficiency of core business operations especially, planning and procurement, pricing, transfer process, dispatch andinvoicing, online balances, and accurate financial MIS
Improve document archiving with version
Achieve authorization (posting) control at document level
Centrally manage master data
Implement centralized account closing activity instead of location wise closing
Implement calculation of excise (on MRP or POrate)
Receive materials at multiple locations
Implement mapping of three discount schemes (primary, slabs and consumer offer)
Transfer goods from depot to mother godown and vice versa
Track material at depot level
Integrate finance with sales, purchase and inventory
Apply Indian taxation on transaction documents
Visibility of the depot data to the regional offices
The company wanted to replace the legacy system with a business management software solution. It needed a solution that could provide integrated information, and streamline processes.
Solution
JKHC analyzed a number of technologies in the market and eventually decided to implement Microsoft® Dynamics™NAV 4.0. The solution integrated business data and was highly customizable.
With the help of Microsoft® Gold Certified Partner Blue Star Infotech, JKHC deployed DynamicsNAV 4.0 as its new enterprise resource planning (ERP) solution.
“The functionality of Microsoft Dynamics™NAV 4.0 was invaluable for meeting our company’s local requirements,” says Atul Dharap, Deputy General Manager Finance, JKHC. “In addition, the scalability of the solution made it ideal for meeting future demands as the business grew.”
Blue Star Infotechsuggested Microsoft Dynamics NAV 4.0 as it is one of the integrated ERP solution whichaddresses issues relating to various departments and locations. It supports the company’s business processes and addresses most of its issues.
The solution helped in centralized database application, which finally lead to better control over transactions and thus eliminated data duplication.In addition, employees were able to witness or view available stock across locations/warehouse.
Initially the implementation was done at the Mumbailocation and at the warehouse located in Bhiwandi. Later the solutionwas rolled out at 24 more locations.
With the new solution there has been sizeable involvement of top management governing the overall implementation, which includes cutting down on customization leading to development. The rigorous and painstakingtesting helpedclose many of critical processes or customizations well within timelines.
Benefits
Microsoft®Dynamics™NAV 4.0 helped JKHC keep its competitive edge by providing real-time access and insight into store inventory. It has streamlined operations and directed more attention toward fostering efficient workflow. Moving from a legacy system to an online integrated solution has enabled JKHC to increase its sales revenue and improve efficiencies throughout its company operations.
Consolidate Business Processes
Microsoft DynamicsNAV 4.0, a fully integrated business management solution, has enabled JKHC to control all business processes through one application. This has eliminated redundant processes and helped the company to automate time-consuming processes to reduce workload.
“The solution has streamlined our business processes. The consolidated, single view of data saves employee time” says Kiran Nabar, General Manager Sales.
Real Time Business Intelligence
With immediate access to real time information, JKHC employees can quickly respond to issues, eliminating inventory backups and accumulated holding costs. Says Kishor Deshmukh, Deputy General Manager, Value Chain
Faster Reporting
Microsoft Dynamics NAV enables JKHC to automate more of its financial information cycles, which makes for speedier reporting.
It has given the company a new level of control and reporting across its entire system, thereby ensuring operational efficiency.
“The efficiency of Microsoft Dynamics® NAV 4.0 is really the greatest benefit for us,” says Atul Dharap, Deputy General Manager Finance, JKHC.“With this solution, the company can easily accommodate the reporting needs of its business. We can nowprepare accurateand speedy reports.
Better Use of Human Resources
“The Centrally deployed Microsoft Dynamics® NAV 4.0 has provided for use of underutilised human resources located at distant places to their full potential” says Atul Dharap, Deputy General Manager Finance
About Blue Star Infotech
Blue Star Infotech, is a global provider of Product Development services, ERP solutions, Travel Technology solutions and Testing services. Part of the US$600M Blue Star Group, Blue Star Infotech (BSI) provides profit-enhancing solutions to enterprises and product companies. With operations in North America, Europe, UK, Japan and India, Blue Star Infotech delivers high-performance technology-based services by adopting a partnering approach with its clients.
Blue Star Infotech is a Microsoft Gold Partner and an Oracle Certified Partner.
Microsoft Dynamics
Microsoft Dynamics is a line of integrated, adaptable business management solutions that enables you and your people to make business decisions with greater confidence. Microsoft Dynamics works like familiar Microsoft software such as Microsoft Office, which means less of a learning curve for your people, so they can get up and running quickly and focus on what’s most important. And because it is from Microsoft, it easily works with the systemsthat your company already has implemented. By automating and streamlining financial, customer relationship, and supply chain processes, Microsoft Dynamics brings together people, processes, and technologies, increasing the productivity and effectiveness of your business, and helping you drive business success.
For more information about Microsoft Dynamics, go to: