Introduction To Social Services

SacramentoCityCollege

Sociology 380 3 Units

Syllabus

Fall 2008

Instructor:Pam Flaherty

Phone 650-2940

Dept. Office Phone: 558-2401

Mail Box in RN 226

Office (RS282) Hours by Appointment and T/THNoon and M/W 1pm

E-Mail Address:

Class meets in RM RS273

Text:

1. The Self-Awareness Workbook for Social WorkersbyJuliet C. Rothman (referred to as "SAW" in the syllabus)

2. The Working Poor by David Shipler (referred to as WP in syllabus.)

3. When the Spirit Catches You and You Fall Down (SP) by Ann Fadiman

Goals:1) To understand the social, political, historical, ethical and economic issues that can

affect social services, with special attention to economic challenges.

2)To review social service helping agency systems, including government, profit, nonprofit and charitable organizations.

3)To become familiar with social service agencies in the Sacramento area.

4)To consider the roles and boundaries of a social service worker.

5)To become familiar with contemporary helping strategies and resource development.

6)To explore social services as an occupation at both the paraprofessional level and as part of a career ladder.

Grades:

Homework Exercises (10pt.s X 8 exercises)80 points

Class participation (including pop quizzes)100 points

Final Exam50 points

Agency Research and presentation50 points

Agency Evaluation Portfolio50 points

Service Learning (Extra Credit) 30 points

Total # of Points360 (approx.)

As a percent of total points grades will be calculated as below:

90%-100%= A, 80%-89%=B, 70-79%=C, 60-69%=D, Below 60%=F

Class Participation and Assignments: Students will receive in-class credit for class activities and be required to do homework activities as assigned. There will be eight self-awareness exercises required.. Due dates are on the syllabus. Please write your name on all pages. You may either tear assignments out of your book along the perforated edge or copy the pages. The books are not returnable. When the assignments are returned to you, save them in a folder.

Guest Speakers will be invited and syllabus topics and assignments will be adjusted accordingly. The instructor will announce changes to the syllabus.

Attendance: After three unexcused absences you will be dropped from the course unless you have made arrangements with the instructor prior to being absent.. A seating chart will be used. Unexcused absences will severely affect your grade. This is a hands-on class. Late students will be docked5 pt.s for each day that they are late. Excused absences require a Dr's excuse, counselor's note etc. Report excused absences before the class missed (by phone at 650-2940.) It is your responsibility to get notes and assignments for missed classes. The instructor is available during office hours and after class only, for these purposes.

Tardiness: A seating chart will be used. If you are late, please enter the classroom as unobtrusively as possible and sit in the late seat designated area. You will lose 5 points for tardiness after attendance is taken.. Missed assignments and activities due to tardiness will be treated as though you were absent.

Service Learning Extra Credit: We will be producing a holiday resource guide for the Sacramento community. This will be an exercise in resource development and Service- Learning. The process and resource format will be presented by the instructor in class. There will be a limit of five students assigned to this Service-Learning project. If you wish to add Service-Learning you may also propose the development of other community resources.

In addition students who do Service-Learning will be able to add a special Service-Learning unit to this course. Student participation in Service-learning will be noted on transcripts and many students find this valuable for employment resumes, particularly working in the human service sector.

Service-Learning information and registration materials will be available the second day of class.

Exams: There will be open book pop quizzes on the reading material and one take-homeFinal Exam. The Final Exam will be given one week prior to the exam and students will submit the exam during the regularly scheduled final exam period.

Agency Presentation/Class Evaluation

Each student will select a social services organization and make a 15 minute presentation to the class. You will not be required to turn in anything written (unless you use a guest speaker.) It is suggested that you conduct an informational interview with an administrator of the agency. Presentation dates will be assigned the second week in class.

The instructor must pre-approve agencies. You may be as creative as you like; handouts, brochures, etc. You may invite a pre-approved (by instructor) guest speaker but you will still be responsible to know the information required below. If you use a guest speaker you will be required to turn in a one-page summary covering the information below. Guest speakers are contingent on having class time available and are limited to 30 minute presentations. Because of time constraints it is advised that you schedule your presentation early. The following topics should be addressed in your presentations:

a) Agency purpose and history

b) Description of services

c) Client eligibility requirements

d) Your evaluation of the agency's strengths and weaknesses

e) Kinds of jobs available and employee qualifications required.

Agency presentations will be scheduled during the first three weeks of class for dates throughout the semester.

Agency Evaluation Portfolio: Students will evaluate all agency presentations according to an evaluation format distributed by the instructor and similar to the above description of the agency presentation evaluation. Students should keep their evaluations, brochures and handouts regarding agency presentations in the portfolio. The portfolios will be graded in class periodically and during the Final Exam period.

Course Policies:

1) All Self-Awareness workbook assignments (written in bold at the top of each week's topics) are due at the beginning of the first day of class for that week, as noted on syllabus. A grading rubric will be used with an indication (not graded) of how you are doing regarding grammar and legibility.

2) Bring your syllabus to class daily to note changes and additional assignments. If you are absent it is your responsibility to find our about any syllabus changes.

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Topic Outline

Reading assignments need to be completed beforeclass. Each reading assignment is in bold before the weeks' activities. Students will be responsible for discussing the guide questions and novel readings that are assigned at the beginning of class.

Week 1

8/26What are Social Services?

Course requirements and project assignments

What do social service workers do?

Social Service Jobs: Paraprofessional and Career Ladders (a brief overview)

Dynamics of initial meetings- "Predictions"

Self-Awareness and Social Services

Week 2SAW Exercise 1 (page 9) Due 9/4

9/2Read WP Pages 3-38Due 9/9

(Above continued)

Perception: "What You See Is Not"

Types of Social Services Organizations

Sociological Imagination: How biography affects life chances.

Service Learning Class Assignment presented

Week 3SAW, Chapter Exercise 2 Due 9/11

9/9Read WP Pages 39-76 Due 9/16

History of Social Services in America

Film: Legacies of Social Change

Activity: Know yourself as a Helper

Historical Values and Human Services

Activity: Barriers to Help

Week 4SAW Chapter Exercise 3 Due 9/18

9/16Read WP Pages 77-120 Due 9/23

Understanding the dynamics ofpoverty

Demographics of wealth and income in America

Resources for working with people living in poverty

Generational vs. situational poverty

Rural vs. urban poverty

Hidden rules of social class

"People Like Us" film

Life chances; poverty and children

Poverty, culture, addiction treatment and recovery

Week 5SAW Exercise 4 Due 9/25

9/23Read WP Pages 121-173Due 9/30

Poverty continued, Film: Visions

Week 6SAW Exercise CH 5 Due 10/2

9/30Read WP Pages 174-230due 10/7

Poverty continued

Activity: Life Chances

Week 7SAW Exercise CH6 due 10/9

10/7Read WP 174-230Due 10/14

Organizational Structure of Social Services

Government Institutions: Federal, State, County, City

For-Profit Corporations

Nonprofit Organizations

Activity: Human Services Literacy

Week 8SAW Exercise Ch 7 Due 10/16

10/14Read WP Pages 231-284 10/21

Ecological Life Matrix Model

Resource mapping and communities

Volunteer and social action movements

Activity: Evaluating Social Service Programs

Week 9SAW Exercise Ch 8 Due 10/23 (Unit 11 summary is NOT assigned)

10/21Read WP Pages 285-309 Due 10/28

Multicultural Populations,Communication

Activity: Diversity simulation, white privilege

Week 10Legal Issues in Human Services

10/28Legal Issues: right to adequate treatment; right to least restrictive setting; right to refuse treatment; documentation

The Law as a Resource and as a Restriction

What Every Worker Needs to Know

Confidentiality,Privileged Communication

Privacy, Mandatory Reporting

Week 11

11/4Read SP Pages 1-37 Due 11/11

Values and Ethical Dilemmas

Professional Choices--Film

Week 12Read SP Pages 38-92 Due 11/18

11/11Special Populations:

Adults who are older

Persons who are disabled

Children placed out-of-home

Week 13Read SP Pages 93-180 Due 11/25

11/18Special Populations and Services (continued)

Persons who are mentally ill

Persons who have drug and alcohol addictions

Activity: Virtual Client

Week 14Read SP Pages181-249 Due 12/2

11/25(above continued)

Holiday Break 11/27-30

Week 15Read SP Pages 250-278 Due 12/9

12/2Final Agency Presentations/ Wrap-up Class and Service Learning Project Due

Week 16When The Spirit Catches You and You Fall Down --Open Book Quiz

12/9Case Management

Staying Current and Avoiding Burnout

Activity: Create a Human Service Program

Week 17Final Exam Tuesday, December 16th 12:45pm

12/16