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European Economic and Social Committee
16th European Consumer Day
Thessaloniki, 14 March 2014 /
Consumer protection and social inclusion in times of crisis
Programme
8.30 / Registration
9.00 / 10.00 / Opening session
Mr Georgios DASSIS, President of the Employees Group, EESC
Mr Yiannis BOUTARIS, Mayor of Thessaloniki
Mr Nicolaos TSEMPERLIDIS, President of the Consumers Protection Centre (KEPKA)
Mr Theodoros KARAOGLOU, Minister for Macedonia and Thrace, Greece
10.00 / 11.30 / Panel 1: Challenges in the field of consumer protection
Chaired by: Mr Luca JAHIER, President of Various Interests' Group, EESC
Keynote speaker: Mr Neven MIMICA, European Commissioner for Consumer Policy
Panellists:
Ms Sylvana RAPTI, Head of the Greek S&D Delegation, European Parliament
Mr Jérôme CHAUVIN, Deputy Director General, BUSINESSEUROPE
Ms Fatma SAHIN, Adviser for Internal market & consumer rights, EuroCommerce
MrKostas ROSSOGLOU, Senior Legal Adviser, BEUC, the European Consumer Organisation
=Discussion
11.30 / 12.00 / Coffee break
12.00 / 13.30 / Panel 2: Consumer rights and their enforcement in times of crisis
Chaired by: Ms Milena ANGELOVA, Vice-President of Employers' Group, EESC
Keynote speaker: Mr Georgios STERGIOU, General Consumer Secretary
Panellists:
Ms Despina SPANOU, Director for Consumer Affairs, European Commission
Ms Evangelia KEKELEKI, Secretary-General of KEPKA, Member of the EESC
Mr Dimitrios BAKATSELOS, President of the Thessaloniki Chamber of Commerce and Industry
=Discussion
13.30 / 15.00 / Lunch
15.00 / 16.30 / Panel 3: Over-indebtedness and financial exclusion
Chaired by: MrMiltiadis KOUMIOTIS, Vice President of KEPKA
Panellists:
Mr Georgios STERGIOU, General Consumer Secretary
Ms Paraskevi MICHOU, Director for Civil justice, DG JUSTICE, European Commission
Ms Reine-Claude MADER, President of the Consumer, Housing and Lifestyle Federation (CLCV); Spokesperson of the Category "Consumers and environment", EESC
Dr Eleni ALEVRITOU, President of Greek Consumers Association EKPIZO
=Discussion
16.30 / 17.00 / Closing session
Consumer rights during the crisis
Mr Georgios LEHOURITIS, President of General Consumer's Federation of Greece INKA
Appropriate treatment of over-indebtedness
Mr Martin SIECKER, President of the Section for Single Market, Production and Consumption, EESC
Closing remarks
Mr Henri MALOSSE, President of the EESC

Interpretation: from Greek, English and French into Greek, English and French.