Integrated Assessment

Māori values and supporting tangata whai ora to access mental health and addiction services

Unit Standards
27090: Explain and apply Māori values when supporting tangata whai ora and their whānau in mental health and addiction services
Version: 2 / Level: 5 / Credits: 6
27091: Support tangata whai ora to access services to achieve whānau ora outcomes in a mental health and addiction setting
Version: 2 / Level: 5 / Credits: 9
Trainee information
Your name:
Your workplace:
Your date of birth:
Your national student number (if known):
Declaration
·  I was told about and understand the assessment requirements.
·  I have prepared my answers myself.
·  Any evidence I have provided as my own, I produced myself.
·  I understand that this assessment may be used for moderation and quality control purposes.
·  I understand that when I achieve this unit standard my result will be registered with the
New Zealand Qualifications Authority.
I confirm the above declaration: / Yes No / Date:
Assessment result (assessor use only)
Assessment result / Achieved / More evidence required / Date:
Reassessment result / Achieved / More evidence required / Date:
Feedback to the learner:
The requirements have been met to demonstrate competency in this unit standard.
Assessor name:
Assessor number: / Date:

US 27090 v2 and 27091 v2 – Integrated Assessment – Māori values and supporting tangata whai ora to access services
© Careerforce 2014 – Issue 1.0 – Published Month 2014 2

To demonstrate competency, you must be able to: / Task / Evidence
explain whānau ora as a strategy for supporting tangata whai ora. / 1 / Written answers
explain and apply Māori values when supporting tangata whai ora and their whānau. / 2 / Case study
Verification
support tangata whai ora to access services to achieve whānau ora outcomes. / 2 / Case study
Verification

Instructions

·  Your answers to the theory questions must be written either electronically or by hand. Your assessor may ask more questions to clarify your answers. Your responses to these questions may be spoken.

·  If you need help with this assessment, please contact your assessor.

·  Once you have completed your assessment, you must read and confirm the declaration on the cover.

Filled in or written answers

·  If there are open white spaces on a page because you have written shorter answers, this is acceptable. You don’t have to fill the space.

·  Use a pen to write your answers. If you need to change an answer, write your initials beside any corrections you make. If you need more space, attach extra pages with your answer. Add your name and the task number to all extra pages you use.

Definitions

·  The trainee is you, the person being assessed. You may also be referred to as the learner, student, candidate or employee in some instances.

·  The assessor is the person who will assess you.

·  The verifier is a workplace supervisor, team leader, manager or assessor who understands the assessment, works closely with you and can confirm that you have completed a task competently.

·  Tangata whai ora refers to a person accessing services in a mental health or addiction setting. Tangata whai ora may also be known as tangata whai i te ora, patients, consumers, clients, tūroro or service users in particular contexts and settings.

·  Tangata whai ora needs are needs that may be physical, spiritual, mental or related to their whānau.

·  Holistic models of hauora are models that use traditional Māori values in contemporary contexts of holistic health support and intervention. These models may include but are not limited to Te Whare Tapa Whā, Te Wheke, Takarangi and Pōwhiri Poutama.

·  Models of practice within te ao Māori refer to practices such as Pōwhiri Poutama, Te Whare Tapa Whā, Te Wheke, Whānau Ora and/or those adopted by your organisation.

·  Support should aim to maintain, improve or restore a person’s independence and/or interdependence, make use of and build on the person’s existing strengths and, where possible, utilise the resources of the local community. Support provided for tangata whai ora may include natural supports.

·  Natural supports refers to any assistance, relationships or interactions provided to tangata whai ora and their whānau by other families/whānau, friends, peers, co-workers or community volunteers. In a specifically Māori context, natural supports may include but are not limited to kaumātua, kuia, tohunga, whānau, iwi and hapū.

·  Non-Māori support services refers to publicly funded and community-based providers of services to support tangata whai ora where their key objectives do not focus on targeting Māori, but where they nevertheless meet some aspects of the needs of tangata whai ora.

·  Organisation’s policies and procedures are the policies and procedures of the organisation that employs you. They include ethical codes, standards and other organisational requirements.

·  Taonga heke (or Māori values) include but are not limited to the following values that are relevant to and in constant use by Māori in specific mental health contexts: kaitiakitanga, kotahitanga, manaakitanga, pukengatanga, rangatiratanga, reo, ukaipotanga, wairuatanga, whakapapa, whanaungatanga.

Important notes

·  It is recommended that learners complete US 15299 Explain the first principles and key concepts of hauora based on a Māori world view prior to this assessment, as it provides an important foundation for these unit standards.

·  Learners are required to show that they are able to respond to the needs of tangata whai ora in a holistic manner that is in accordance with te ao Māori models of practice and tikanga practices. These unit standards must be assessed in the workplace. The context is an iwi/Māori mental health and addiction services setting. Learners must be working in this sector in paid or unpaid employment, or participating in a placement with a service provider workplace negotiated by an education provider. This assessment cannot be completed in a simulated environment.

Resources

This is an open book assessment. The following learning resources may be useful when completing this assessment:

·  learning materials, books, the internet and your workplace’s policies and procedures.

·  the references and other resources listed at the back of this assessment and in the unit standard documents.

Assessment summary

This assessment is split into two main tasks. The theory questions require written responses and may be followed up with further oral questions asked by your assessor. Suggested word limits for each task are approximate. They indicate how much detail you should include in your answer.

You are also required to compile two case studies for this assessment, with each one focusing on a different tangata whai ora and their whānau. Each case study must show how you have worked together with tangata whai ora to identify their need(s) and provide support to achieve whānau ora outcomes within a Māori/iwi mental health and addiction services setting.

You may present your case studies in any format you choose so long as you include all of the required evidence and organise it in a way that can be easily identified by your assessor. You should support your case studies with copies of relevant documentation and information. However, ensure you respect and protect the privacy of tangata whai ora and their whānau by removing any identifying information from the case studies and supporting documentation. (You may wish to use a pseudonym instead.)

Your manager, supervisor or team leader must complete a verification form for each case study to confirm that it reflects an actual situation or situations that you were involved in and that your actions met the organisation’s policies and procedures.

Task 1: Whānau ora
Explain whānau ora as a strategy for supporting tangata whai ora in a mental health and addiction setting. (US27091 Outcome 1)
There are five parts to this task. You must include an explanation for each of the following topics. Show how each part is interconnected and relates to the whānau ora strategy as a whole. Support your explanation with examples from your own experience as a support worker, where appropriate. You should write approximately 1600-2000 words for the whole task.
A  Explain how whānau ora is built on and related to each of the principles of Te Tiriti o Waitangi. (ER 1.1)
·  The principles of Te Tiriti o Waitangi are partnership, participation, protection and religious freedom.
B  Explain how whānau ora is underpinned by whānau outcomes for Māori wellbeing. Show how focusing on these outcomes can support tangata whai ora to achieve optimum levels of Māori wellbeing. Support your explanation by referring to the primary references listed in the 27091 unit standard document. (ER 1.2)
·  Whānau outcomes for Māori wellbeing include self-management, economic security and wealth creation, self-determination, cultural connectedness, spirituality, healthy lifestyles, access to traditional language, participation in te ao Māori, resilience, nurturing, and whānau cohesion.
C  Explain the nature of three relationships involved in supporting tangata whai ora and the responsibilities that each relationship holds. Whānau ora relationships may be between a whānau practitioner, whānau and other parties. Support your explanation by referring to the primary references listed in the 27091 unit standard document. (ER 1.3)
·  Relationships with others may include but are not limited to tangata whai ora, associated health support services, whānau, hapū, iwi, Māori community, non-health sector services or other parties.
D  Explain how support provided for tangata whai ora using a whānau ora approach is built on and related to two holistic models of hauora. Support your explanation by referring to the primary references listed in the 27091 unit standard document. (ER 1.4)
·  Holistic models of hauora are models that use traditional Māori values in contemporary contexts of holistic health support and intervention. These models may include but are not limited to Te Whare Tapa Whā, Te Wheke, Takarangi and Pōwhiri Poutama.
E  Discuss the impact that services (or lack of services) from two other sectors can have on the wellbeing of tangata whai ora. Explain how the provision of access to these services can impact on tangata whai ora wellbeing. (ER 1.5)
·  Other sectors may include but are not limited to housing, education, transport, finance and welfare.
·  Whānau ora refers to the Government’s key strategy to improve the health of the indigenous population. Whānau ora policy aims to support whānau to achieve optimum levels of health and wellbeing. The concept of whānau ora, which translates to family wellbeing, underpins the requirements of this assessment. Factors such as socioeconomic status, ability to self-determine, cultural connectedness, spirituality, healthy lifestyles and access to traditional language are regarded as fundamental components of Māori wellbeing.
·  Whānau ora outcomes refer to positive change in the fundamental components of wellbeing: socioeconomic status, self-determination, cultural connectedness, spirituality, healthy lifestyles and access to traditional language.
Task 1 answer
Assessor comments (for assessor use only):
Task 1 result: / Achieved / More evidence required
Task 2: Case studies
Compile two case studies showing your recent experiences and learning from actual situations where you worked with and supported tangata whai ora in a mental health and addiction setting. Each case study must focus on a different tangata whai ora and their whānau.
There are three parts to this task. Each case study is made up of written answers to questions as well as a collection of supporting evidence that shows how you have met the criteria for this assessment. You may present your case studies in any format you choose so long as you include all of the required evidence and organise it in a way that can be easily identified by your assessor. For example, you may choose to provide written descriptions or write an essay and support it with a visual or oral presentation and copies of documentation with relevant points highlighted.
You are required to show how you used a whānau ora approach to identify and respond to the needs of tangata whai ora and their whānau in accordance with tikanga practices of te ao Māori. You should follow the format used by your organisation to develop and implement a tangata whai ora support plan. All support provided must be within the boundaries of your role(s) as identified in the plan.
Use your own paper to complete this task. Write your name on each page and attach them to the assessment. Attach a copy of the tangata whai ora support plan as part of your evidence for each case study.
You may need to ask your employer for permission to access case notes and other information for these case studies. For any documents you include as evidence, remove all identifying details of the tangata whai ora and whānau receiving services or support.
Your manager, supervisor or team leader must complete a verification form for each case study to confirm that it reflects an actual situation that you were involved in and that your actions met the organisation’s policies and procedures.
A case study describes your recent experiences with a person, people or a situation. These two case studies involve introducing each tangata whai ora and their whānau and working with them to develop and implement a tangata whai ora support plan that identifies and meets their needs. You will explain how you were guided by Māori values when providing support and show how you supported each tangata whai ora to access services to achieve whānau ora outcomes.
A  Introduction
Briefly introduce the tangata whai ora and their whānau, including tupuna and whakapapa, to outline the context for this case study.
B  Māori values (US 27090 Outcome 1)
Describe how Māori values guided you when supporting the tangata whai ora and their whānau to access mental health and addiction services.
Explain how each of the values below impacted on and were used in:
·  determining the needs of the tangata whai ora and their whānau. These are values relating to key issues that impact on and assist in establishing the particular needs of each tangata whai ora and their whānau. (ER 1.1)
·  the cultural development of the tangata whai ora and their whānau. These are values relating to key issues that promote the cultural development of tangata whai ora and their whānau. (ER 1.2)