APPENDIX E

INSTRUCTIONS TO DEFENDANT ON HOW TO MAKE THE STANDARD QUERY TO THE CENTRAL PROVIDENT FUND BOARD

Obtaining Answers to the Standard Query on the Central Provident Fund Board
If you are 55 years and over at the date you receive this document
You must serve the "Standard Query to the Central Provident Fund Board" (Form 21 of Appendix B of The Subordinate Courts Practice Directions (2006 Ed.)) on the Central Provident Fund (CPF) Board at:
Public Housing Section
Central Provident Fund Board
79 Robinson Road
Singapore 068897
A copy of Form 21 may be found at the Subordinate Courts website at http://www.subcourts.gov.sg/practice_dir/PD2006Edition.pdf. The CPF Board shall give you the written answers to the standard query within one month of the service of Form 21 on them.
If you are under 55 years at the date you receive this document.
You may:
(i)  use the Statement Request, an online service provided at the Central Provident Fund website at http://www.cpf.gov.sg, (“the CPF website”) in order to obtain the relevant CPF statements, i.e. statements which show:
(a) the amount of CPF monies and the amount of accrued interest thereon utilised by you towards the purchase of your HDB flat (i.e. the Public Housing Scheme - Withdrawal Statement); and
(b) the amount of CPF monies standing in your special, medisave and ordinary accounts respectively (i.e. the Statement of Account).
If you are not able to obtain the relevant CPF statements from the online service due to technical faults or any other reason connected with the breakdown of the CPF website, you must use the standard query mode set out in paragraph (ii).
(ii)  make the request for the relevant CPF statements by attending, either personally or through an authorised representative, at any of the CPF Board offices. You must produce your National Registration Identity Card (NRIC) or passport for the CPF Board’s verification. Your authorised representative must produce the original letter of authorisation signed by you and his NRIC or passport in addition to your NRIC or passport.