Insert Your Company Name

/ Job Posting Example
Front Line Staff, Receptionist or Office Administration

Insert your Company Name

Receptionist/Office Administrator
Full-time

Competition Number:Unique Competition #

Posting Date:Posting Date

Application Deadline:Application Deadline

Location:Example: Downtown Toronto

About Us

Insert a compelling description of your company and why employees are jazzed about working there. This language willl be included in your final job posting template that will be used consistently for each posting.

For a view into our world, please visit our website: Insert link to your company's Careers web page

About the Position

The Receptionist/Office Administrator is responsible and accountable for reception, scheduling appointments, office and facilities administration, absences database, and other administrative tasks.

ReportingRelationships

Describe who the position reports to.

Describe internal and external relationships.

Compensation & Benefits

We offer remuneration commensurate with experience and in accordance with our established salary guidelines. We offer a competitive package of benefits and perks, which include:

Insert consistent benefits or perks that will be used in all job postings.

Responsibilities/Accountabilities

Reception and General Administration

Given the primary responsibilitiesof this position – i.e. switchboard and greeting visitors, there is limited flexibility for unscheduled absences or leaving the reception area.

Manage switchboard

Greet visitors

Maintain a tidy and welcoming Reception area

Oversee and manage mail, couriers, and catering services

Manage stock room and kitchen inventory

Maintain internal and external phone and contact lists

Manage tenant/landlord property administration and requests

Record staff vacation and sick time

Manage subscriptions

Update phone extensions and voicemail, liaison for telephone systems issues

Manage ‘info’ email inbox

Perform routine bookkeeping and clerical accounting duties

Other

Type and edit letters and reports

Update website content

Assist other staff as time permits

About You

You are considered to be the hub of the Company. You are exceptional at representing the Company as the first point of contact for visitors and callers, and you’re always professional and friendly. Customer Service is your middle name and people like being around you. You have a knack for making people feel comfortable and welcome and diffusing sometimes difficult situations.

You understand and respect that because Reception is your primary responsibility, you have limited flexibility for unscheduled absences and leaving your desk during the day.

You are a generalist and enjoy being busy. You are able to maintain composure under pressure with multiple and changing priorities and remain focused on achieving desired outcomes. Despite frequent distractions and interruptions, you are able to provide quality and error-free results.

As an administrator, you understand how to deal with sometimes sensitive and confidential information. You are collaborative, patient, and a critical thinker. You are a natural at building relationships and delighting both internal and external customers with your “Do what it takes” approach.

As a creative and proactive staff member, you show initiative when addressing challenges. You look for opportunities to improve work practices, help others, and learn new tasks.

Experience/Skills/Education

Required:

Minimum 2 years experience in an administrative role

High school diploma

Switchboard

Proven Microsoft Office skills – particularly Word, Excel and Outlook

An aptitude with numbers or accounting would be an asset

Preferred:

Exposure to

Familiarity with

Previous experience with

Previous experience in the sector

 designation

Core Competencies

Attention to detail—Accuracy and an ability to focus amidst distractions and various priorities.

Customer service orientation—Client first’ and ‘Do what it takes’ approach to providing service and support to internal and external stakeholders.

Communicationskills —Speaks, listens and writes in a clear, thorough and timely manner; uses appropriate and effective communication tools and techniques.

Teamwork and co-operation —Works cooperatively and effectively with others; able to work with individuals and organizations from a wide variety of cultures, abilities and perspectives.

Relationship building —Works hard to build and maintain relationships with customers and internal staff.

Organizational skills—Sets priorities and develops a work schedule; monitors progress towards goals, tracks details, data, information and activities.

Energy—Demonstrates high levels of passion, energy, and stamina for a demanding role.

Emotional maturity —Maintains composure under pressure and multiple priorities; highly intuitive and sensitive; doesn’t sweat the small stuff.

How to Apply

If this sounds like you, we would love to hear from you!

Email your cover letter and resume in one file by Insert application deadline date to Insert 'Jobs' email address.

Be sure to include the following in the subject line or your application may not reach the appropriate person:

Your name

“Reception”

Position number "Insert Unique Position Number"

We kindly ask that applications be sent by email only—no fax or mail applications please—and request that you do not phone.

All applicants will receive an automated email response confirming receipt of their application submission.

Due to the high number of applications we receive, only applicants who are selected for an interview will be contacted. Periodic updates regarding recent postings are published on our website Careers page once the application deadline has passed.

We sincerely thank all applicants for their interest in Insert your company name.

This is a generic template for reference only. Consult current legislation in your area to ensure compliance.Document Owner: HR

Last Updated:May1, 2016