Information Technology Training Package Ica99use IT Competency Standards Stream

Information Technology Training Package ICA99Use IT Competency Standards Stream

© Australian National Training Authority 2002

Training Package ICA99 to be reviewed by May 2002—Version 3.00, April 20021

Information Technology Training Package ICA99Use IT Competency Standards Stream

UNIT /

ICAITU126BUse advanced features of computer applications

FIELD / Use
DESCRIPTION / This unit defines the competency required to utilise computer applications to their full capacity employing all advanced features as required
RELATED COMPETENCY STANDARDS / The project lifecycle and the IT methodology employed will determine which particular units of competency are relevant to this unit. Some include ICAITS020C, ICAITS025B, ICAITS031B, ICAITS024C.
ELEMENT / PERFORMANCE CRITERIA
ELEMENT / PERFORMANCE CRITERIA
Manipulate data /

Advanced features of application are employed in the preparation and presentation of data
Data is efficiently transferred between applications
Objects, macros and templates are created and employed for routine activities
Shortcuts and features are regularly employed for increased productivity
Related data files are linked as required

/ Access and use support resources /

Routine problems are solved with the use of support resources
Online help is accessed and used to overcome difficulties with applications
Manuals and training booklets are used to solve advanced problems
Problems are analysed and eliminated according to results
Technical support is accessed and trouble shooting results and alert messages are supplied to technical support

Configure the computing environment /

Performance of PC is enhanced
Environment is configured according to user/ organisational requirements
PC environment is customised and optimised

RANGE OF VARIABLES
VARIABLE / SCOPE
The Range of Variables section contextualises the unit of competence and provides a focus for assessment. The information provided is intended to define the scope of assessment and to assist assessors define the performance to be achieved by an individual in the workplace.
Hardware / Variables may include but are not limited to;

personal computers and
networked systems

UNIT / ICAITU126BUse advanced features of computer applications
Document / Variables may include but are not limited to: established files and applications
Software / Variables may include but are not limited to: commercial software applications; organisational specific software; word processing, spreadsheet, database, graphic, communication packages and presentation functionalities
May include presentation applications contained in: Microsoft Office, Lotus Suite, Claris Works, Star Office or other similar applications
Storage Media/Disks / May include but are not limited to: diskettes, CDs, zip disks, local HDDs, remote HDDs
Keyboarding / Speed will vary according to different organisational requirements and different job roles within an organisation. The keyboard technique will be in line with OHS requirements for safe use of keyboards
IT components / Can include hardware, software and communications packages
Documentation and Reporting / Documentation for version control may follow ISO standards. Audit trails, naming standards, version control, project management templates and report writing styles will vary according to organisational approach. Information gathering processes may have associated templates
Organisational / Variables may include but are not limited to: keyboarding and accuracy as per organisation guidelines; Occupational Health and Safety guidelines related to use of screen based equipment, computing equipment and peripherals, and ergonomic work stations; security procedures
OH and S Standards / As per company, statutory and vendor requirements. Ergonomic and environmental factors must be considered during the demonstration of this competency
EVIDENCE GUIDE
Critical aspects of evidence / Assessment must confirm the ability to utilise computer applications to their full capacity employing all advanced features and import / export capacities for efficiency and productivity purposes
Interdependent assessment of units / This unit may be assessed with any of the following: ICAITS020C, ICAITS025B, ICAITS031B, ICAITS024C The interdependence of units of competency for assessment will vary with the particular project or scenario
Underpinning skills and knowledge / Underpinning knowledge:

General OH&S principles and responsibilities
Basic understanding of operating systems software and system tools
Broad knowledge base of vendor product directions
Broad knowledge base of vendor applications and their features
Basic understanding of troubleshooting
Broad knowledge of OHS requirements in relation to work safety, environmental factors and ergonomic considerations

/ Underpinning skills:

Basic analysis skills in relation to normal routine work processes
Detailed skills in using applications features
Basic skills in interpreting technical information
Problem solving skills in known areas during normal routine work processes
Plain English literacy and communication skills in relation to dealing with clients and team members

Resources / This competency can be assessed in the workplace or in a simulated environment. Assessment of this unit of competence will usually include observation of real or simulated work processes and procedures; quality projects, questioning on underpinning knowledge and skills.
Questions related to the performance criteria and directed to the candidate, peers and business client will assist in assessing competence. Observation of skills may assist in the collection of evidence
UNIT / ICAITU126BUse advanced features of computer applications
Consistency / Competence in this unit needs to be assessed using formative assessment to ensure consistency of performance in a range of contexts
Simulated activities must closely reflect the workplace.
Context / An individual demonstrating these competencies would be able to: demonstrate knowledge by recall in a narrow range of areas; demonstrate basic practical skills, such as the use of relevant tools; perform a sequence of routine tasks given clear direction; and receive and pass on messages/ information.
Breadth, depth and complexity of knowledge and skills would prepare a person to perform in a range of varied activities or knowledge application where there is a clearly defined range of contexts in which the choice of actions required is usually clear and there is limited complexity in the range of options to be applied.
An individual demonstrating these competencies would be able to:

demonstrate basic operational knowledge in a moderate range of areas;
apply a defined range of skills;
apply known solutions to a limited range of predictable problems;
perform a range of tasks where choice between a limited range of options is required;
assess and record information from varied sources; and
take limited responsibility for one’s own outputs in work and learning.

Key Competencies
Key Competencies are competencies essential for effective participation in the emerging patterns of work and work organisation. They focus on the capacity to apply knowledge and skills in an integrated way in work situations. (Mayer definition)
There are seven key competencies that have been formally identified. The Key Competencies are generic in that they apply to work generally, rather than being specific to work in particular occupations or industries.
Collect, Analyse & Organise Info. / Communicate Ideas & Information / Plan & Organise Activities / Work with Others & in Teams / Use Mathematical Ideas & Techniques / Solve Problems / Use Technology
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Training Package ICA99 to be reviewed by May 2002—Version 3.00, April 20021