IHI Open School for Health Professions

Overview

The IHI Open School is an on-line quality and safety curriculum provided free-of-charge to health professions students, university faculty, and medical residents. The Open School offers a range of online courses in the areas of quality improvement, patient safety, patient- and family-centered care, managing health care operations, and leadership.Individual subscriptions are available to others at a rate of $300 per year.

Free Access toHospital Staff and Trustees through TCPS

The Tennessee Center for Patient Safetyhas purchased a group subscription for 2017and is providing free access as a benefit to employees and trustees of our safety partner hospitals. The purpose of the program is to best equip Tennessee hospitals with the tools and education necessary to improve the quality of care they provide. Users are able to select and complete as few or as many courses as they are interested in and earn certification or continuing education credit.Over 30 continuing education hours for physicians, nurses, and pharmacists.Additionally, the content is valuable to trustees in understanding the quality and safety issues hospitals face. TCPS is able to track the number of users, organizations participating, progress of participants, courses completed, and lesson scores.

Courses

•32 online, self-paced courses including 91 lessons and corresponding resources—videos, case studies, podcasts, featured articles, exercises, networking

•Developed by world-renowned expert faculty

•Additional courses are being added regularly

•Geared toward a wide audience from new to experienced providers

•Each course takes between one to two hours to complete and consists of several lessons taking 15-30 minutes each and are self-paced

•Over 30 contact hours available for CME, CNE, CPHQ and ACPE credit

•Certificate of completion

How to Enroll

Go to you are not yet registered, please click the “Register Now” button to do so.After you have successfully logged in, go to You will notice a box to enter your passcode. Enter “14AFC277” and then click the “Get Access” button. After clicking the “Get Access” button, you will see a confirmation pop-up appear, indicating that you have successfully joined the subscription. Go to the Course Homepage at can bookmark this link for easy access during future visits. Click the “online learning” tab to begin your first course.

For questions or more information, contact Taelor ,615-401-7414.

IHI Open School Courses

Patient Safety

PS 101: Introduction to Patient Safety

PS 102: From Error to Harm

PS 103: Human Factors and Safety

PS 104: Teamwork and Communication in a Culture of Safety

PS 105: Responding to Adverse Events

PS 201: Root Cause and Systems Analysis

PS 202: Building a Culture of Safety

PS 203: Partnering to Heal: Teaming Up Against Healthcare-Associated Infections

PS 204: Preventing Pressure Ulcers

Improvement Capability

QI 101: Introduction to Health Care Improvement

QI 102: How to Improve with the Model for Improvement

QI 103: Testing and Measuring Changes with PDSA Cycles

QI 104: Interpreting Data: Run Charts, Control Charts, and other Measurement Tools

QI 105: Leading Quality Improvement

QI 201: Planning for Spread: From Local Improvements to System-Wide Change

QI 202: Achieving Breakthrough Quality, Access, and Affordability

QI 301: Guide to the IHI Open School Quality Improvement Practicum

Person- and Family-Centered Care

PFC 101: Introduction to Person- and Family-Centered Care

PFC 102: Dignity and Respect

PFC 201: A Guide to Shadowing: Seeing Care through the Eyes of Patients and Families

PFC 202: Having the Conversation: Basic Skills for Conversations about End-of-Life Care

Triple Aim for Populations

TA 101: Introduction to the Triple Aim for Population

TA 102: Improving Health Equity

TA 103: Quality, Cost, and Value in Health Care

Leadership

L 101: Introduction to Health Care Leadership

Graduate Medical Education
GME 201: Why Engage Trainees in Quality and Safety?
GME 202: A Guide to the Clinical Learning Environment Review (CLER) Program
GME 203: The Faculty Role: Understanding & Modeling Fundamentals of Quality & Safety
GME 204: The Role of Didactic Learning in Quality Improvement
GME 205: A Roadmap for Facilitating Experiential Learning in Quality Improvement
GME 206: Aligning Graduate Medical Education with Organizational Quality & Safety Goals
GME 207: Faculty Advisor Guide to the IHI Open School Quality Improvement Practicum