Hi Lisa,

I created the command barcode that adds the tilda as the prefix and the carriage return as the suffix. I have also given you the instructions to set up your scanner in HID mode to see if you are able to work that way.

Below are the instructions to reset your scanner and place it under HID mode and to set up your scanner with the command:

1) Please remove or delete the CHS device from your bluetooth settings on your Windows device.

2) Do both resets below:

Factory Reset
Reverts CHS back to factory default state.
1.Power on CHS
2.Press and hold down the Trigger button and momentarily press the Power button while still holding down the Trigger button.
3.After 15 seconds, the scanner will beep. Release the Trigger button.
4.The scanner will beep 5 times and power off.
5.The next time you power on the scanner, it will take longer than normal. After the scanner finishes powering on, it will have factory default settings.
Pairing Reset
Releases the Bluetooth pairing from the last system the CHS was paired to. This allows new pairing to another system.
1.Power on CHS
2.Press and hold down the Trigger button and press the Power button until you hear a series of 3 tones.

3) Turn your scanner on, and scan the command barcode I have created for you.

4) Go to Add a device and pair up to your Socket Scanner.

Once you have paired, please test in word/ notes to see if you are able to successfully scan.

Please let me know how this works for you. If this does not work, please let me know exactly what happens and we will set up a phone call.

TildaDataCR Command Barcode

·  Please scan this command barcode while you are not paired to any devices.