Human Resources Service Unit

Appendix 4.2

Person

Specification / Tamworth

Borough

Council
Job Title: Senior Housing Solutions Advisor Service Unit: Housing and Health
Date Produced: 23/07/14 Grade: 5
Section: Strategic Housing Version:1
Compiled by: Steve Pointon Signature of Author:
Attributes / Job Requirements
1.Knowledge
What special knowledge is required in order to perform this job properly? e.g. foreign language abilities, computer skills, accounting and financial techniques, knowledge of employment legislation, familiarity with the locality etc.
  • Knowledge of Housing issues including knowledge of relevant legislation and good practice standards
  • Knowledge of national policy issues and how they relate to Local Authorities, social housing landlords and private sector housing landlords
  • An understanding of housing allocations policies and systems
  • An understanding of performance and financial management methods
  • Knowledge and understanding of equality and diversity issues

2.Interpersonal Skills
To what extent is the post holder required to be practically orientated, mechanically minded, manually dextrous etc.?
  • Excellent organisation, administrative and communication skills
  • Ability to supervise and work as part of a team combined with ability to exercise a highly developed degree of personal initiative
  • Ability to prioritise own and others workloads and meet deadlines / targets
  • Ability to deal with applicants, members, colleagues and other professionals in a professional and effective manner
  • Excellent negotiating skills and the ability to develop effective working relationships with customers, partners, members and colleagues

3.Intellectual Skills
What abilities are necessary in respect of interpreting complex information, understanding detailed reports, decision making etc.?
  • Computer literate and a confident IT user
  • Able to demonstrate the ability to write clear and cogent letters and other written material.
  • Methodical and attentive to detail
  • Able to initiate change and work on own initiative

4.Educational Background
Are any formal qualifications essential to enable the post holder to carry out the duties of the appointment to an acceptable standard, or is relevant experience as beneficial? Describe specific qualification, subject matter and level of attainment where appropriate, considering whether overseas/other equivalent courses are acceptable.
  • A relevant housing qualification to NVQ level 3 or equivalent or compensatory experience is desirable

5.Training
What does the candidate require in the way of specialist training in order to be successful in this post? e.g. apprenticeship in a particular supervisory management training, computer literacy, word processing, practical instruction in the use of equipment, interviewing skills etc. Can this compensate for a lack of formal qualifications?
  • The willingness to undertake relevant training, including supervisory management training, is essential

6.General Abilities
What general skills and abilities are required in this post? e.g. communication & interpersonal skills, self-reliance, self-motivation, co-operation, delegation, leadership, accuracy & attention to detail, tolerance of monotony etc.
  • Excellent communication skills
  • Self-motivated and able to work towards agreed objectives without close supervision.
  • Ability to motivate others to achieve agreed objectives
  • Good personal organisation and able to undertake multiple tasks without losing attention to detail
  • Good negotiation and interpersonal skills.
  • Energetic, innovative, customer focused and enthusiastic.

7.Experience
Specify the type and length of job related experience needed by the candidate, including reference to the most appropriate working environment. Can any other experience e.g. through social. domestic or leisure activities supplement or replace this?
  • Twelve months experience working at a supervisory level in housing or a similar field will be an advantage

8.Personal Circumstances
What personal circumstances are required in order to carry out the job duties properly? e.g. car ownership, the willingness to live in where necessary, or to travel, work away from home, work week-ends or shifts etc.
  • The post holder may be expected to attend evening / weekend meetings as required
  • The post holder will be required to manage the Housing Solutions Advisors to ensure that office cover is maintained during normal office hours