How to clean viruses off your computer
Do not perform this process on a computer with a Crypto or ransomware virus
This section will clean junk files and reduce virus/malware scan times.
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Open this web link, Save it and run it.
Click OK to Complete,
If you have Windows XP: double click clean
If you have Windows Vista or Windows 7: right click cleanv and Run as Administrator
If you have Windows 8, 8.1 or 10: right click clean8 and Run as Administrator
(it takes a while for a very cluttered computer, ignore errors)
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This section will look for terrible viruses and malware and remove them.
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Open this web link, Save it and run it.
Click OK, Accept, Accept, Change Parameters,
Add a check box only to Detect TDLFS system, Click OK, Click Start Scan (wait for this one to finish),
Close TDSSKILLER when finished
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This section will look for terrible viruses and malware and remove them.
If you have Windows 8.1 or Windows 10, skip to AFTER COMBOFIX because combofix doesn’t work with Windows 8.1 or newer
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Open this web link, Save it and run it.
Click OK, I Agree, Click Yes to Update Combofix, I Agree,
Click OK on the message about Combofix has detected other antivirus, Click OK again.
It will likely close this document automatically
After a possible reboot, the combofixlog.txt file will launch. Close it, reboot.
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AFTER COMBOFIX
This section will look for terrible viruses and malware and remove them.
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Open this web link, Save it and run it.
Click Yes, Click Start
Click bubble, enable detection of potentially unwanted…
Click Advanced Settings, leave the other check boxes alone
and Add a check to the box to Scan for potentially unsafe applications,
Click Start on this eset screen,
At the end check both boxes and click Finish
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While Eset is running,
This section will look for terrible viruses and malware and remove them.
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Open this web link, Save it and run it.
Click OK, Next, I accept
Next, Next, Next, Next, Next, Install, Finish
DO NOT CLICK SCAN NOW
In a minute it may ask A new version of malwarebytes is ready…answer OK.
Click OK (English), Next, I accept
Next, Next, Next, Next, Next, Install, Finish
DO NOT CLICK SCAN NOW
At the top, next to dashboard CLICK THAT SCAN, Custom Scan, Configure Scan,
Add a check box to Scan for rootkits and leave the other boxes alone
PUP Change Treat detections as Malware to warn users about malware
PUM Change Treat detections as Malware to warn users about malware
Add a check box to all local hard drives (not network or CDROM/DVDS)
NOW CLICK SCAN NOW
Check all threat boxes and Click REMOVE (it will look like nothing is happening for a while)
Go into control panel add remove programs and uninstall MalwareBytes
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This section will look for terrible viruses and malware and TELL YOU ABOUT THEM BUT WILL NOT remove them.
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Open this web link, Save it and run it.
Agree,
Click Options, Verify Image Signatures
Click Options, VirusTotal.com, Check VirusTotal.com
Answer Yes and Close the website when it launches
Maximize the Process Explorer
Click the Column Virus Total Once
Click the Column Virus Total Again
Scroll to the top and look for anything that has a number and has a number of more than 0/57
(the 0 is the number to the left of the larger number that is important)
Report those 1/57 or greater number, especially like 20/57
This tells us that 20 out of 57 antivirus companies believe that this thing that is running is a virus!
0/57 means 0 out of 57 antivirus companies believes that process is not a virus.
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