JOB DESCRIPTION

JOB TITLE:Receptionist

ACCOUNTABLE TO:School Principal

SALARY:Kent Range 3

HOURS:37 hours per week

JOB PURPOSETo provide a professional ‘front of house’ service to visitors, staff and students in person and by telephone.

KEY TASKS

  • To greet all visitors to the school, deal with all initial enquiries and follow security procedures (ie visitors badges etc).
  • To operate school switchboard, answer all initial enquiries and take and pass on messages.
  • To open and sort post and then distribute to the appropriate departments.
  • Typing of documents to include letters, reports and minutes.
  • Responsible for filing of information on pupil records and maintaining files in good order having regard to confidentiality and data protection.
  • To assist with maintaining data on the School Information Management System when necessary (training will be given).
  • To record and process student awards and all student passes and behaviour log cards.
  • Data entry and maintenance of data on the School Information Management System (training will be given).
  • Franking and posting of letters; taking parcels to post office when necessary.
  • Assist with photocopying, laminating and general reprographics.
  • To assist with the casual admission enquiries.
  • To assist with the administration for Exclusions.
  • General office duties as and when required and cover for Administration Assistants as and when needed.
  • Day to day dealing with pupils to include minor first aid and issuing of medication.
  • Check and process emails from the account.
  • Responsibility for weekly bulletin and “Good News” book.
  • Any other reasonable duties as and when required.

ESSENTIAL REQUIREMENTS

  • The ability to deal with public enquiries in a professional manner and to respect confidential information relating to staff, pupils and families
  • A calm manner to deal with all situations
  • An excellent telephone manner
  • Excellent typing skills with a good working knowledge of Word for Windows.
  • The ability to work with colleagues as part of a team, to be flexible, adaptable and to multi-task
  • Good level of general education at Level 2 qualification or above
  • Awareness of data protection
  • First aid qualification or a willingness to undertake training
  • A good sense of humour