HOLIDAY/CHRISTMAS DISPATCH NOTICE

Please redeem by the dates below to ensure pre-Christmas/Holiday delivery of gift certificates*

USA / December 14th
Canada/Caribbean / December 14t
Mexico / December 12th
Europe & UK / December 11th
Asia Pacific/Australia / December 4th
Ireland / December 14th

*for all in-stock gift certificates & dependent on normal shipping time advertised on the website

Please redeem by the dates below to ensure pre-Christmas/Holiday delivery of merchandise**

USA / December 1st
Canada / December 4t
Europe & UK / November 30th
Rest of World / November 30th

**for all in-stock merchandise dependent on normal shipping time advertised on the website

HOLIDAY/CHRISTMAS CUSTOMER SERVICE HOURS

Customer Support for USA, Canada, UK, Ireland, India, Malaysia, Singapore, Australia, Thailand & ROW*

December 24 / Closed from 6pm GMT/1pm EST
December 25 / Closed
December 26 / Closed
December 27 / Open from 8am GMT/3am EST
December 28-30 / Open 24/7
December 31 / Closed from 7pm GMT/2pm EST
January 01 / Closed
January 02 / Open from 8am GMT/3am EST
From January 03 / Open 24/7

* Excluding Countries mentioned below

Customer Support for Spain, France, Germany, Italy, Netherlands, Belgium & Poland

December 23-26 / Closed
December 27-29 / Open 9am-5.30pm CET (3.00am-11.30am EST)
December 30th – January 01 / Closed
From January 02 / Open 9am-5.30pm CET (3.00am-11.30am EST) Mon-Fri

Customer Support for Mexico

December 23-26 / Closed
December 27-29 / Open 8am-1.00pm CST (Open 2.00pm-7.00pm GMT)
December 30-January 01 / Closed
From January 02 / Open 8am-1.00pm CST (Open 2.00pm-7.00pm GMT)

Customer Support for Brazil

December 23-26 / Closed
December 27-29 / Open 9am-3.00pm Brasilia Time (11.00am-5.00pm GMT)
December 30-January 01 / Closed
From January 02 / Open 9am-3.00pm Brasilia Time (11.00am-5.00pm GMT)

Customer Support for China

December 21 (Winter Solstice) / Open 9am-4pm HKT
December 24-26 / Closed
December 27 – 29 / Open 9am-6pm HKT
December 30-January 01 / Closed
From January 02 / Open 9am-6pm HKT Mon-Fri