Dear ______,
Thank you for taking the time to speak with me and choosing to participate in the COMPASS program as part of your health care at (PRACTICE NAME).By agreeing to participate in the program, you have chosen to take a proactive, hands-on approach in managing your health care, and we recognize the importance of that decision.
As we discussed (at your office visit/on the phone), COMPASS is a program designed for patients who feel they may need extra support in managing their difficult chronic diseases. We know that these chronic diseases can be very overwhelming, and can lead to unusually high levels of stress, frustration, or sadness. These feelings can have a negative impact on your physical well-being.
The way we will work is mainly via the telephone. We will set weekly phone appointments, where we will work together to identify areas of your self-care you feel are problematic, or want to make changes in. Then we will set small, achievable goals that help you take steps in the direction of change. These goals will be set and achieved by you, with the support of me, the Health Coach. These small goals will build over time, to eventually result in positive, meaningful lifestyle changes for you. (FOR COLD CALLS: Enclosed with this letter is a brochure that includes any further information you may want about the program).
Here is a look at the lab values we will monitor over the course of our work together:
A1c
LDL
Blood pressure
Our goal is to find strategies that will help you manage these labs day to day, and to ultimately improve your quality of life.
As we planned, our first call will be on (DAY/DATE/TIME). This will be our scheduled call time every week, unless, as we move forward, we find that this time does not work. If you need to cancel or reschedule a call, please call me at (###) ### #### and I’ll be happy to reschedule with you. Thanks, and I look forward to speaking with you then.
(NAME)
Health Coach (PRACTICE)