Understanding Human Behavior

Students Name ______

School ______Instructor ______

Course Title:Understanding Human Behavior WVEIS Code 0725

Course Description:Within this course, students will learn basic principles of human behavior. As a result of this knowledge, students should gain self-understanding and improved interpersonal relationship skills. The end goal will be the delivery of conscientious, personalized care, which conveys respect and sincerity. Current technology will be utilized to master course standards. Students are provided the opportunity to participate in a Career and Technical Student Organization (CTSO).

Level of Competence:

1 – No mastery

2 – Limited mastery; constant supervision needed

3 – Average or good mastery; some supervision needed

4 – Almost complete mastery; little supervision needed

5 – Complete mastery; no supervision needed

Content Standards and Objectives / Level of Competency / Date / Comments
1 / 2 / 3 / 4 / 5

Challenges and Satisfactions of Being a Health Care Provider

Compare the satisfaction gained from the approval of others to that of an inner feeling of pride from knowing you performed your job well.
Discuss what is meant for the health care provider to set standards of excellence.
Explain the value and challenge to provide health care that promotes the patient’s well-being.
Define “Mediocre”.
Correlate the habit of “just getting by” to that of “doing your best” within the role of a Health Occupations Education student and the future role of a health care provider.
Explain the concept of “empowerment”.
Discuss methods by which the health care provider can contribute to the patient’s feeling of empowerment.
Content Standards and Objectives / Level of Competency / Date / Comments
1 / 2 / 3 / 4 / 5
Philosophy of Individual Worth and Self-Understanding
Define the “Philosopy of Individual Worth.”
Discuss the ethical role fo the health care provider to provide quality service in relationship to patient diversity.
Compare and contrast characteristics and beliefs about health care that may be exhibited by patients from both the poverty and affluent classes.
Describe how “prejudice” can influence the practice of the health care worker.
List strategies/standards of care for applying a philosophy of individual worth to patient relationships.
Explain the relationship between learning and a change in behavior.
Discuss the achievement of self-understanding in relationship to willingness to change, strengths and weaknesses, adaption and perception.

Influences on Behavior

Explain the three forces that interact to create a specific individual.
Explain the role of the gene as the basis for individuality.
Discuss the health care implications in genetic testing and gene therapy.
List ways in which the developmental process can be influenced during the prenatal and childhood period.
Describe the four dimensions of the developmental process.
Examine and describe the basic stages of human growth and development.
Identify ways in which life states affect an individual’s needs.
Content Standards and Objectives / Level of Competency / Date / Comments
1 / 2 / 3 / 4 / 5
List aspects included in one’s physical and social environment that influence development.

Explain the relationship between one’s value system and one’s standards of behavior.

Compare responsibility for behavior during childhood and the adult period.
Define “rapport” and how it can influence health care.
List and describe the five levels of human need as proposed by Maslow.
Explain the process by which a behavior is formed.
Define “compensation.”
Theoretical Perspectives on Developmental Psychology
Define theory and interpret the role theories play in the understanding of human development.
Compare and contrast psychoanalytical, cognitive and social learning theories.
Identify Sigmund Freud and summarize his theory of personality development.
Examine Erik Erickson’s theory of psychosocial development.
Research Lawrence Kohlberg’s psychology of moral development.
Describe Jean Piaget’s theory of cognitive development.
Self-Approval and Acceptance
Define and discuss “self-concept.”
Define and discuss “self-esteem.”

Describe the effects of positive/success and negative/failure relationships on self-concepts and self-esteem.

Explain the six step method of the problem-solving process.

Discuss the relationship between “belonging” and “motivation.”

Content Standards and Objectives / Level of Competency / Date / Comments
1 / 2 / 3 / 4 / 5
Define the “martyr complex.”
Explain the correlation between approval and disapproval in relationship to the importance felt about the person giving it.
Describe behaviors that accompany the effort to meet the need for approval, acceptance or appreciation.
Describe the role of conformity in acceptance.
Differentiate between sympathy and empathy.
Influence of Emotions on Behavior
Define emotions.
Describe the physiological effects of emotions.
Define “stress”, “mind talk” and “stressor.”
Name essential characteristics of unconditional love.
Explain five factors that influence the formation of emotional patterns.
Explain the difference between the terms “suppressed” and “repressed.”
Define “temperament.”
Describe five guidelines for using emotions constructively.
Define “self-control” and how self-control can be increased.
Explain the meeting and use of “reflecting” in communicating with patients.
Adjustments and Threats to Adjustments
Define “adjustment.”
Compare and contrast characteristics of a person who is well-adjusted and poorly-adjusted.
Describe the relationship of change to adjustment.
State at least five guidelines used to improve adjustments.
Discuss behaviors that accompany adapting to new situations.
List steps for adapting to a new situations.
Content Standards and Objectives / Level of Competency / Date / Comments
1 / 2 / 3 / 4 / 5
Explain the role of the health care worker in the modification of behavior in consideration of the code of ethics.
Name six life stages in which milestones can threaten adjustments and one significant change that occurs in each stage.
Discuss three methods that can be used to improve reactions to threatening situations.
Discuss the guidelines that indicate a person could benefit from professional counseling.
Name five long term effects of child abuse.
Name three stressors that adolescents commonly experience.
Describe the traumatic effects of discrimination, sexism, rape and domestic violence.
Defence Mechanisms, Inner Conflict and Frustration
Define defense mechanisms and explain their purpose.
Define rationalization, projection, displacement, day dreaming, escape into illness, repression and withdrawal.
Compare substance dependency and defense mechanisms.
Name the goal of the health care provider with patients using defense mechanisms.
Explain actions that can reduce a patient’s need for defensive behavior.
Define inner conflict.
List and explain three types of inner conflict.
Describe the process for resolving inner conflict.
Define the underlying cause and effect of frustration.
Content Standards and Objectives / Level of Competency / Date / Comments
1 / 2 / 3 / 4 / 5
Name five emotional effects/responses to frustration.
Describe common frustrations that can occur during stages of growth and development.
Describe a general approach to dealing with frustration.
Illness and Patient Behavior
List six general physical effects of illness.
Describe emotional reactions to illness and behaviors that can correlate with each.
Name seven influences on patients’ reactions to illness and describe guidelines for providing effective care for each.
Match definitions and/or examples with techniques used in common communication blocks.
Patient Behavior and Human Relations in the Provision of Health Care
Describe ways to improve relationships with patients.
Name and describe five communication techniques that may be used when responding to patients.
Select the appropriate coping strategies when given a common behavior pattern of patients.
List five guidelines for becoming an effective member of the health care team.
Name three ways in which a health care provider can maintain up-to-date knowledge and skills.
Nonverbal and Verbal Communication
Explain human relations in relationship to selective behavior.
List five examples of nonverbal behavior that convey a message.
Content Standards and Objectives / Level of Competency / Date / Comments
1 / 2 / 3 / 4 / 5
Discuss why nonverbal behavior should be included in one’s observations.
Explain the communication technique of encouraging others to express their feelings.
Observe and interpret nonverbal behavior.
Define “ambiguity” and explain why it is difficult to avoid during verbal communication.
Explain message discrepancy.
List three sender-related and receiver-related causes of message discrepancies.
Explain why assumptions and expectations can be a source of communication break down.
Discuss ways in which the health care provider can assist with the clarification of communication.
Gains and Losses Throughout Life
Explain the effects of suppressed emotions.
Explain the significance of a loss.
Given various causes of death, discuss common reactions of the survivors.
List the medical terms used for a suicide attempt that ended in death and one that does not end in death.
Discuss appropriate responses of the health care provider in a situation involving suicide.
Define euthanasia, including active and passive, and assisted-suicide.
Describe three examples of loss that can occur during each period of the life span.
List seven guidelines for coping with loss and helping others to do so.
Content Standards and Objectives / Level of Competency / Date / Comments
1 / 2 / 3 / 4 / 5
Death, Grief, and Caring For the Dying Patient
Discuss how attitudes toward death have changed from past to present.
Define thanatology.
Describe the benefits of death education.
Explain what is meant by “death with dignity.”
Name and discuss three issues of concern of all health care providers participating in the care of the dying involving ethics, moral and legal questions.
Explain the Uniform Anatomical Gift Act.
Define the following medical processes: Do not Resuscitate, the Patient Self-Determination Act, Advanced Medical Directives, the Living Will, and the Durable Power of Attorney.
Define grief, anticipatory grief, bereavement and interment.
Describe effects of grief in terms of physical, mental/emotional and behavioral.
Discuss five concepts that one can learn from the grief process.
List six conditions that inhibit the grief process.
Describe the common aspect of the grief model offered by Dr. Kubler-Ross and Oates.
List five indications of unresolved grief.
List five guidelines for assisting the family of a dying patient.
Describe five fears common to those dying.
List and explain the five states of dying as presented by Dr. Kubler-Ross.
State the primary focus of palliative care.
Explain three reasons why patients should be informed of a terminal illness.
Content Standards and Objectives / Level of Competency / Date / Comments
1 / 2 / 3 / 4 / 5
State five guidelines for meeting the needs of a dying patient.
Trends in Health Care
Define and describe Alternative Therapy, Complementary Therapy and Holistic Care.
Describe components of the scientific model.
Define Empirical Date.
Briefly describe the contribution of the following people: Leuwenhoek, Lister, Koch, Pasteur, Jenner, Salk, Pierre and Curie, Roentgen, Freud, Simonton, Shealy, Possey, and Benson.
Describe the underlying principle of Health Maintenance Organizations and Managed Care.
Explain Medicare, Medicaid and Universal Health Care.
Describe “placebo effect.”
Define “mind-talk” and “mindfulness.”
Describe the physical and psychological effects of relaxation and meditation.
Demonstrate a technique for relaxation and meditation.
List four possible indicators of quackery.
Explain the primary characteristics of a holistic approach to health care.
Describe the difference between the “D.O.” and “M.D.”.
Describe the practice of chiropractic.
Name and describe two therapeutic techniques, two alternative therapies and one type of stimulation of reflex points used in current health care.
Content Standards and Objectives / Level of Competency / Date / Comments
1 / 2 / 3 / 4 / 5
Technology
Integrate the use of software, hardware, and the Internet to practice and master standards identified in the course.
Utilize the Internet as a resource/research tool.
Student Organizations
Participate in Health Occupations Studetns of America (HOSA) or SkillsUSA/Vocational Industrial Clubs of America (SkillsUSA/VICA).
Apply parliamentary procedure in organizational meetings.
Demonstrate team membership skills such as cooperation and leadership.
Take part in local, state and national health care and education projects.

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