Web and Data Visualisation Officer
Web and Data Visualisation Officer
Ref: WDVO14/17
Candidate Brief
July 2017
BACKGROUND
The Nuffield Trust is an independent health charity. We aim to improve the quality of health care in the UK by providing evidence-based research and policy analysis and informing and generating debate.
Vision
We want to help achieve a high quality health and social care system that improves the health and care of people in the UK.
We set out to do this by:
· Improving the evidence base that leads to better care by undertaking rigorous applied research and policy analysis.
· Using our independence to provide expert commentary, analysis and scrutiny of policy and practice.
· Bringing together policy-makers, practitioners and others to develop solutions to the challenges facing the health and social care system.
· We will be grounded in the practical implications of policy-making, working closely with NHS staff and policy-makers to identify solutions. Above all, we aim to be a trusted and respected voice at a time of unprecedented challenge to the NHS and social care system.
Values
In everything we do we strive to be:
· Independent and free from vested interests.
· Rigorous, robust and evidence-based in the work we undertake.
· Relevant, supportive but also challenging when we need to be.
· Open and engaging with all those we come into contact with.
· An organisation that makes a difference to the quality of policy-making and practice in the UK.
Current work programme
Our work programme focuses on a number of key areas – all of which are crucial to the long-term sustainability of the system. These areas are outlined in more detail in the Our Work section of the website and include:
· NHS and social care reform.
· Quality of care.
· The NHS workforce.
· New models of health care delivery.
· Older people and complex care.
We are funded primarily from income generated from the Nuffield Trust’s own endowment – this guarantees the independence of our research and wider activities. The value of the Nuffield Trust’s investment portfolio is approximately £80 million and its annual budget is approximately £4 million.
For more information about the Nuffield Trust, our people and programmes of work, please go to our website at www.nuffieldtrust.org.uk
JOB DESCRIPTION
THE ROLE
Changes in technology are bringing about changes in how we consume content. For the Nuffield Trust, this provides us with huge opportunities to reach our audiences in new and innovative ways. Our website sits at the heart of this, offering us a platform for our research and analysis, commentary and opinion. And as an organisation with facts and stats at our core, we are always looking for new and creative ways to present data.
This is a crucial new role within the Nuffield Trust’s communications team, delivering the day-to-day maintenance of our high-profile website and working with researchers and communications professionals to present and visualise data – from charts and graphics to shareable images for social media.
We are looking for someone who combines tech savvy with a creative flair and a proactive approach to learning on the job. You will be as comfortable updating and publishing web pages as you are creating eye-catching charts or graphics. You will have experience of working in content management systems, some website coding experience and an understanding of the basic principles of graphic design. You will also possess an ability to work as part of a team in a deadline-driven environment, and above all you will have a willingness to learn and experiment on the job to take the Nuffield Trust’s digital profile forward.
We will provide you with the opportunities to develop your career in a high-profile policy environment, with a new website recently launched and a number of exciting projects underway. We take training and support seriously, so we will work with you to develop a programme that fully challenges and fulfils you.
More generally, you will work as part of a team of communications professionals, operating in an integrated way to promote the work of the Nuffield Trust. You will be line managed by the Editorial and Content Manager.
KEY RESPONSIBILITIES
Website maintenance
A central part of this role is the day-to-day maintenance and updating of the Nuffield Trust’s website. Key responsibilities include:
· With support and guidance from the wider communications team, uploading content for ourreports, events, interactive data and other activities, including creating ‘Spotlight’ areas on our website to showcase content areas, and curating our homepage to ensure our work is regularly profiled. This will require you to become proficient in using our Content Management System, Bolt.
· Being the main point of contact for staff on the Nuffield Trust website, contributing the website and digital elements to communications plans and activities for report launches and other projects.
· Regularly checking and updating the website to ensure that content is up to date and accessible.
· Checking and moderatingcomments on our websiteand emails into the website inbox, consulting with senior members of the communications team and alerting content authors of new comments that need responding to.
· Implementing our search engine optimisation and paid search marketing activities.
· Working with the Editorial and Content Manager and/or Deputy Director of Communications to developstrategiesto enhance and improve our new website.
Data visualisation/design
This role will bring together our data visualisation work, creating graphics and charts in-house for much of our work, and co-ordinating external suppliers on larger projects. Key responsibilities will include:
· Creating clear and accessible charts, graphs and other data visualisations in the Nuffield Trust brand, either to accompany digital outputs such as blogs and longform reports or as projects in their own right. This will involve:
§ Working with researchers to identify the best type of visualisation for their analysis – this may be a chart, a series of graphics or an interactive tool.
§ Recreating charts created by researchers in the relevant Nuffield Trust branding.
§ Working in Highcharts, the interactive Javascript tool, to create interactive graphs, where appropriate.
§ Uploading data visualisations to the Nuffield Trust website and working with the Media and Public Affairs Officer to promote them on social media.
§ Working with external agencies to develop bespoke visualisations from time to time.
· Creating simple shareable graphics for use on our social media channels. These will often be to present research findings and data, but you will also need to provide simple graphics for other purposes, such as to promote events and job vacancies.
· Working with colleagues across the organisation, develop ideas for simple and clear ‘explainer’ content for our website on issues from NHS funding and finances to the health and social care workforce.
· With support from the Editorial and Content Manager, devising strategies for improving the accessibility and clarity of our presentation of data across the organisation.
Analytics and social media
The postholder will be required to provide regular updates to the Director of Communications on the performance of our website and social media profile, and will play a supporting role on managing our social media. This will include:
· Monitoring and reportingon the Nuffield Trust website and social media using Google Analytics and other analytic tools, identifying patterns of use and developing strategies to improve our content.
· Working with the Media and Public Affairs Officer (who leads on our social media) to support our social media strategy, being the social media lead in her absence, providing shareable graphics and content for dissemination through our Twitter, Facebook and LinkedIn channels.
· Working with the Media and Public Affairs Officer to encourage staff to make best use of social media, encouraging clear, digital-friendly outputs in all our work.
PERSON SPECIFICATION
Qualifications
· A degree, diploma or commensurate work experience in any of the following is desirable: graphic design, data-journalism, web development.
Experience, skills and knowledge
· Experience of digital communications, in particular working with website content management systems.
· Some experience of web development and coding, including the ability to write and debug basic HTML.
· Excellent IT skills and experience in using a range of different tools and software, such as the Adobe Creative Suite – specifically Indesign, Photoshop and Illustrator, Highcharts, Microsoft Office, and Google Analytics.
· Graphic design experience, especially in creating graphics and visualisations for the web and social media.
· Excellent numeracy skills, with an ability to interpret complex datasets.
· Excellent organisational and project management skills, with the willingness and ability to create and maintain internal processes and systems to ensure smooth running of projects.
· Experience of communicating complex material to a range of expert and lay audiences is desirable, with the knowledge and ability to tailor products accordingly.
· Experience of (or a clear desire to work in) communications in a research or policy based organisation.
Personal qualities
· Creativity and an ability to turn complex data into simple and eye-catching visuals.
· An ability to work independently and to contribute as part of a team.
· Calmness under pressure and an ability to work to multiple deadlines.
· Knowledge and interest in public policy and current affairs more generally.
· A commitment to equal opportunities.
HEALTH AND SAFETY
To be aware of, and observe fully, the employee duties under the Health and Safety at Work Act and to observe all Nuffield Trust policies related to health and safety and risk management.
DATA PROTECTION
Your attention is drawn to the confidential nature of this post. Disclosures of confidential information or disclosures of any data of a personal nature can result in prosecution for an offence under the Data Protection Act 1998 or an action for civil damages under the same Act in addition to any disciplinary action taken by the Nuffield Trust which might include dismissal.
TERMS OF APPOINTMENT
This is a permanent, full-time position. The post will be based in London, and the salary scale for this position is between £24,000 and £28,000 per annum.
The offer of employment will be subject to receipt of two satisfactory references and evidence of right to work in the United Kingdom.
BENEFITS
Employees of the Nuffield Trust are automatically enrolled in a defined contribution pension scheme 3 months from the commencement of employment. Employees are required to contribute a minimum of 4 per cent of their salary and the Nuffield Trust contributes 14 per cent. Death in service and incapacity insurance is also provided by the Nuffield Trust.
Annual leave is 28 days per year (pro rata for part-time positions), three days of which must be taken between Christmas and New Year when the office is closed. This rises to 30 days per year (pro rata for part-time positions) on completion of five years’ service.
A range of other benefits are available, including an interest free travel loan.
The Trust encourages personal development and training for all its employees.
APPLICATION AND SELECTION PROCESS
Candidates wishing to apply should submit a detailed CV and complete the Nuffield Trust’s Application Form and Recruitment Monitoring Form, returning them to:
Recruitment, Nuffield Trust, 59 New Cavendish Street, London, W1G 7LP
or via email:
Telephone number (enquiries): Recruitment 020 7631 8450.
The closing date for applications is 5pm, Thursday, 17 August 2017.
Shortlisted candidates will be invited to attend a First Round interview at our office in London on Thursday, 24 August 2017.
Second Round Interviews will be held in London after the bank holiday during week commencing 28 August 2017.
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