Dalsin Industries Returns to Epicor to Build its Factory of the Future
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AUSTIN, Texas, March 14, 2018
Dalsin Industries Returns to Epicor to Build its Factoryof the Future
Original equipment manufacturer (OEM)relies on Epicor ERP to analyze key insights from over 1,000 monthly jobs
Epicor Software Corporation, a global provider ofindustry-specificenterprise software to promote business growth, announced today that Dalsin Industriesis leveraging Epicor ERP tobuild a foundation for Industry 4.0 withseamless sharing of downstream andupstream information across the factory floor.
Dalsin Industries is a precision metal manufacturer based in Bloomington, Minn. that prides itself in beingan extension of its original equipment manufacturer (OEM) customers.
Some of the most significant challenges the company faces are increasingcustomer demands from the standpoint of technical ability,documentation, and service lead-time being reduced, but yetwanting it all for less. In such a cost-competitive market, companies like Dalsin rely on technology such as an advanced ERP system, to stay competitive and reduce the time to get the product to market.
Once an Epicor customer, Dalsin tried out another enterprise resourceplanning (ERP) system for a few years before returning to Epicor. “We eventuallyfigured out we couldn’t track our costs on the jobs accurately on thatsystem,” recalled Jeff Dalsin, IT business analyst for Dalsin Industries. “Youcould only do one quantity for a quote at a time, and we couldn’t seethe actual costs of a job in real time. This caused some concern and someproblems, because we didn’t know exactly how we were performing on ourjobs. It just wasn’t a good fit, so we had to make a change.”
Embracing Industry 4.0
Since its return to Epicor, Dalsin has fully embraced the future of manufacturing by adoptingIndustry 4.0 principles, such as ensuring machines communicatewith one another about data and performance. To do so, it musthave a technology foundation, and one of the ways Epicor has supported Dalsin in figuringout its Industry 4.0 future is by taking advantage of thebusiness activity queries (BAQ) that have given the companyvisibility into virtually all aspects of its operations.
“The BAQsfor getting reports generated or information out of the systemis very important,” said Dalsin. “We need to be able to createdashboards so people can have quick information on theirscreen. That flexibility allows us to get the answers to the peoplethat need them as soon as possible. It can be about anything—from what jobs are late, to a certain operation, to what’s readyto ship so they can get it out the door.”
The flexibility of the ERP system is also crucial in helping Dalsin determine when to purchase new equipment. Epicor allows the company to see how many hours are on their shop loads,how many hours they’re getting off the load, and how efficient they are against using that machine so it can better justifypurchasing equipment.
“Businesses,such as Dalsin Industries,that adopt the latest in ERP technologies will be fit to grow and respond to the new digital challenges of tomorrow while achieving a competitive advantage right now,” said Scott Hays, senior vice president, product marketing, Epicor Software. “Epicor continues to deliver industry-specific functionalitywith continued improvements in customer experience, ease-of-use, and performance that enables scalable growth.”
“For us, the customer’s experience is the reason we’re here. Each and every time, we mustengage our customers responsively, interact with them andprovide them with products and services that meet or beat theirexpectations,” concluded Dalsin.“Epicor has helped us evolve on how we keep up with ourcustomers and put us in a great position to help us grow as weembrace the future of manufacturing.”
About Epicor ERP
An ideal fit for discrete and mixed mode manufacturing, and guided by the needs of today’s users, Epicor ERP is a global enterprise resource planning solution that delivers the choice, flexibility, and agility to drive growth and opportunity throughout your business while easing complexity. Available in the cloud or on premises, Epicor ERP is a single, end-to-end software solution designed to fit the precise needs of our customers, and offers a modular approach with robust capabilities focused on reducing costs, streamlining processes, and improving customer experience across the enterprise—all top priorities for achieving continued growth and profitability.Visit the Epicor ERPsolution hubto learn more.
About Epicor Software Corporation
Epicor Software Corporation drives business growth. We provide flexible, industry-specific software designed to fit the precise needs of our manufacturing, distribution, retail, and service industry customers. More than 45 years of experience with our customers’ unique business processes and operational requirements are built into every solution―in the cloud or on premises. With this deep understanding of your industry, Epicor solutions dramatically improve performance and profitability while easing complexity so you can focus on growth. For more information, connect with Epicor or visit
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Epicor and the Epicor logo are trademarks or registered trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.
Contact:Andre Lenartowicz
Manager, Public Relations, Americas
Epicor Software Corporation
+1 512 278 5265