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AODS Consumer and Carer Advisory Council

Information and Application Pack

Alcohol and Other Drugs Service

Gold Coast Hospital and Health Service

Todd Beyers

Phone: (07) 5687 9119
Email:

The AODS Consumer and Carer Advisory Council

The Alcohol and/or Drug Consumer and Carer Advisory Committee (CCAC) is a group of individuals who want to make a difference and improve our local alcohol and drug services. The group is made up of:

·  Individuals who are currently using alcohol and/or drug services or who have used them in the past; or

·  Carers, family members and friends of individuals who are currently using alcohol and/or other drug services or who have used them in the past.

CCAC members are individuals with “lived experience” and act in an advisory capacity. They are not expected to have a technical background or knowledge of the alcohol and drug sector – they are there to bring the “lived experience” voice to the planning table and act as the community conscious.

What do the Consumer and Carer Advisory Council do?

Members of the Gold Coast Alcohol and Drug CCAC:

·  Provide advice to Gold Coast Alcohol and Other Drugs Service (AODS) from a consumer and carer/family perspective;

·  Provide input into drug and alcohol service planning, development, delivery and evaluation;

·  Identify and bring forward issues of consumer and carer/family concern for Gold Coast AODS consideration;

·  Promote recovery-orientated care treatment and care; and

·  Other ad hoc activities as planned by Service Director of Specialist Programs and Alcohol and Other Drugs Service (SP and AODS)

Why join the Consumer and Carer Advisory Council?

You can get great satisfaction knowing that you are helping to improve our alcohol and drug service. You can meet individuals who have had similar experiences and can see your efforts help to influence tangible change.

You can also benefit by being actively involved and knowing you are making a difference by representing the wider community to bring new ideas and suggestions to the table.

Your responsibility as a member of the Council

Members of the CCAC will:

·  Represent the interests of consumers or families/carers;

·  Present how consumers, families or carers feel think and feel about certain issues;

·  Contribute a “lived experience” perspective”;

·  Ensure that consumer, family or carer concerns and interests are recognised by Gold Coast AODS;

·  Ensure that Gold Coast AODS is accountable to consumers, families or carers;

·  Act as a scout to identify issues affecting consumers, families or carers; and

·  Provide information about any relevant issues affecting consumers, families or carers.

As a AODS CCAC member you will be expected to commit to two hours every second month to attend Council meetings. Council meetings will take place on the last Wednesday of every second month from 10am to 12noon at Southport Health Precinct, Level 4, 16-30 High Street, Southport, 4215.

You will be remunerated for your time, parking and travel. The remuneration rate is $50 for the first 2 hours or less and then $25 per hour thereafter. Engagement time is rounded up to the nearest ½ hour to ensure council members are fully compensated for their time.

How do I apply?

Applying is easy. Complete the registration form and confidentiality agreement included in this application pack, and return to:

Todd Beyers


Email:

Address: 16-30 High Street, Southport, 4215

Phone: (07) 5687 9119

Successful applicants will be contacted and invited for an informal interview with the Service Director of SP & AODS and the Consumer and/or Carer Consultant of Mental Health and Specialist Services (MHSS).

You can make a difference to the future of your local health service!

AODS Consumer and Carer Advisory Council

Application form

Contact information
Title: / Surname: / Given name/s:
Address:
Suburb: / State: / Postcode:
Email:
Phone: / Mobile:
About you
Age group: / 18-24 / 25-39 / 40-54 / 55-69 / 70+
Do you identify as: / Aboriginal or Torres Strait Islander / A person with a disability
From a non-English speaking background
Are you: / An alcohol and/or drug service user (past or present) / A family member of an alcohol and/or drug service user (past or present)
A carer of an alcohol and/or drug service user (past or present) / A friend of an alcohol and/or drug service user (past or present)
Why do you want to join the Alcohol and Drugs Service Consumer Advisory Group?
List any community networks or groups you are a member of and would be able to consult with about consumer/carer issues: e.g. support groups
Outline any experience you have of raising awareness of drug and/or alcohol issues or advocating for the rights of consumers/carers?
Outline any experience you have with community or government committees, boards of management, advisory/reference groups, etc.
Your areas of interest Select all that apply
Substance use / Alcohol use / Mental illness
Adults / Young people / Older persons
Families / Carers / Culturally and linguistically diverse
Lesbian, gay, bisexual and transgender communities / Aboriginal and Torres Strait Islander communities / People with a disability
Other, please detail:
Applicant agreement
I also give permission for Gold Coast Alcohol and Drugs Service to contact me by email, phone or post for the purpose of conducting community engagement activities.
Your full name:
Signature: / Date:

Please return signed and dated application form and confidentiality agreement to:

Level 4, 16-30 High Street, Southport, 4215

Confidentiality and privacy agreement

Consumer and Carer Advisory Council – Gold Coast Alcohol and Other Drug Service

Gold Coast Health and Hospital Service (GCHHS) requires any volunteer representative on committees and/or working groups to keep strictly confidential all confidential information and patient information and to comply with all privacy obligations.

Confidential information is any information (verbal, written or other) which the GCHHS indicates as confidential. This includes but is not limited to: knowledge or information regarding the business transactions; affairs; property; intellectual property; policies; processes; or activities of the GCHHS or its clients and extends to the medical records of clients of the GCHHS.
1.  Acknowledgement of confidentiality
You acknowledge that:
(a) the confidential information is secret, confidential and valuable to GCHHS;
(b) any unauthorised use of disclosure of confidential information may significantly damage GCHHS;
(c) you owe an obligation of confidence to GCHHS in relation to the confidential information;
(d) the confidential information is provided to you solely for use by you in connection with your activities with GCHHS as determined by GCHHS (the permitted use);
(e) you are bound under s62A of the Queensland Health Services Act 1991 to keep all patient information confidential; and
(f) if you are unsure of what is required in relation to confidentiality or privacy in connection with the permitted use, you will request clarification from the chairperson of the committee/working group.
2.  Use of confidential information
You agree that:
(a) you must do everything necessary to keep the confidential information confidential;
(b) you may use the confidential information only to the extent necessary for the permitted use; and
(c) you may make records (including copies) incorporating the confidential information in any form or media but only to the extent necessary for the permitted use.
3.  Acknowledgements
You acknowledge and agree that:
(a) you have no right or interest in the confidential information except your right to use it for the permitted use;
(b) GCHHS does not warrant or represent that the confidential information provided by clients of GCHHS is accurate, complete or reliable;
(c) to the extent permitted by law, GCHHS is not liable for any loss or damage (whether or not on the basis of negligence) that you or anyone else suffers as a result of using or relying on the confidential information;
(d) you must return all originals and copies of the confidential information to GCHHS as soon as you are asked to do so, and must give to GCHHS or if GCHHS directs, destroy all copies made under clause 2(c) and provide any evidence of their destruction if requested by GCHHS; and
(e) you will comply with all reasonable requirements of a client of GCHHS in relation to the confidential information of that client and will not cause GCHHS to be in breach of its obligations to its clients with respect to that confidential information.
4.  Privacy
You must comply with all policies of GCHHS with regard to privacy and comply with all privacy obligations required by law.
5.  Exceptions
You may disclose confidential information as required by law. If you are required to disclose confidential information as required by law you must notify GCHHS as soon as possible.
Acceptance of the confidentiality and privacy agreement
Executed as a deed:
I (full name) ______confirm that I have read and understood the above and undertake to maintain the confidentiality requirements of GCHHS according to this deed. I acknowledge that the obligations of this confidentiality undertaking will survive the expiry of my duties as a volunteer/representative with the GCHHS.
Signature: / Date:
Witness: (Full name)
Signature: / Date:

Please return signed and dated application form and confidentiality agreement to:

Level 4, 16-30 High Street, Southport, 4215