Section 2 Using EZ-ISM

Getting New Documents

In order to receive documents from Whirlpool you must “Receive”. The Receive process requires the following:

ü  Connection to your ISP (Internet Service Provider)

ü  Connect to the Whirlpool Mailbox

ü  Valid password – You must enter your password each time you get new mail. Your password will be valid for 90 days; after 90 days your password must be changed. Refer to the EZ-ISM SET-UP section for additional information and steps for changing your password.

STEP#1

Click Connect to Mailbox Check Box

Click the Connect to Mailbox: check box to establish a connection between your computer and Whirlpool; this also activates the Receive button.

Note:

If the Connect to: button will not allow you to select it, see Troubleshooting – Problems Connecting to Whirlpool in the EZ-ISM SET-UP section.

STEP # 2

Click Receive Button

Clicking the Receive button will prompt you for your Ldap ID and password.

STEP # 3

Enter the users Ldap/GSP id and Password

Example: x3smitha

§  Enter your EZ/ISM Ldap/GSP ID and Password.

§  Click the OK button to proceed with the connection. The system checks for new incoming documents and places them in your Inbox.

Reading / Opening Documents

Each document in the inbox will display as a separate line item. Double click on a document to open and view it.

Documents that have not been opened will display a status of Unread. Documents that have already been opened will display a status of Read.

STEP # 1

Opening Documents

Double Clicking on the document will open it for viewing.

STEP # 2

Closing Documents

Click the Return button at the bottom of the screen.

Document Times & SLA‘s

Document Type Normal Distribution Time SLA or Considered Late

846 – Consignment Usage Report 8:00 a.m. 10:00 a.m.

862- JIT – Just In Time 7:00 a.m. 8:00 a.m.

830- 52W Material Release 8:00 a.m. 10:00 a.m.

830D- 10D Material Release 8:00 a.m. 10:00 a.m.

861- RAV-Receiving Advice 8:00 a.m. 10:00 a.m.

824 – Discrepancy Notice 8:00 a.m. 10:00 a.m.

864 – Text Message 8:00 a.m. 10:00 a.m.

997- Acknowledgments Not Considered Late

Last printed 11/09/04 8:57 AM Copyright Whirlpool Corporation, 2002

Created on 11/10/04 9:24 AM Page 2 of 3 2.5.2.doc