General Manager, Business Information Unit(BIU) Acute

Planning and Business Information (PBI)

Job Specification & Terms and Conditions

Job Title and Grade / General Manager Business Information Unit Acute
Grade Code: 0041
Campaign Reference / NRS02994
Closing Date / Thursday 12th November 2015 @ 12 noon
Proposed Interview Date (s) / December 2015
Taking up Appointment / A start date will be indicated at job offer stage.
Informal Enquiries / Bernie Hyland, Assistant National Director, Planning and Business Information (01) 6352511
Organisational Area / Planning and Business Information (PBI), Office of the Deputy Director General
Location of Post / BIU Acute
Palmerstown, Dublin 20.
Details of Service / The HSE’s Business Information Unit (BIU) gathers and maintains a central repository of service data from all hospital and community based health services nationwide. Extensive amounts of data are collected, collated and quality assured by the specialist analysts within this unit. This data, together with analysis, is used in performance monitoring facilitating the HSE in taking both operational and strategic decisions.
Reporting Relationship / Assistant National Director Planning and Business Information,
Office of the Deputy Director General
Purpose of the Post / The General Manager will have overall responsibility for the management of the Acute Services Team and will provide critical leadership and support for the delivery of the Acute Services Team’s objectives
She/h will provide day to day oversight and executive support to the function and its business requirements
Principal Duties and Responsibilities /
  • Lead on all aspects of annual planning process with Acute Hospitals Division on behalf of PBI function
  • Drive change and improvement in data collection and reporting systems to achieve better standardisation across data streams
  • Work closely with Acute Hospitals Division; Hospital Group CEO’s; Special Delivery Unit; National Treatment Purchase Fund; DOH; HPO to maintain focus on key issues and areas of importance
  • Work with colleagues across PBI to achieve objectives of the unit
  • Overall Responsibility for the timely collection, collation, analysis, quality assurance and presentation of detailed data per the Acute Hospitals Divisions. This encompasses the collation of monthly and quarterly KPI data on a national basis per the Division as set out in the Operational and National Service Plans.
  • Overall responsibility to support the work of the National Performance Oversight group including the elements of the monthly Health Service Performance Report(PR) and associated documents including preliminary reports, balanced scorecards and management data reports (MDR) and (IMR).
  • Overall responsibility for presentation of data and information in a manner that supports the role and function of the Division, Hospital Group CEO’s, HSE Management Teams, DoH, etc in their respective operational management, analytical and performance assurance roles.
  • Overall responsibility for the management and the performance of the Acute Services Team and promote staff development to maximise potential in line with organisational goals and personal attributes and ability.
  • Ensure obligations under Data Protection are met
  • Develop proposals for consideration by the Assistant National Director which identify areas for further review and development.
Detail of elements of the job include:
Data development
  • Work with Acute Hospitals Division to:
  • Develop and implement appropriate KPIs, in support of the NSP, which are aligned to international best practice
  • Progress the aim of having real time data.
  • Ensure that all data development is in line with corporate standards for data and supports the transfer of information between systems. This will involve working across other areas with BI capabilities such as HR, Finance and HBS to ensure interoperable standards are applied.
Data Systems and Analytics
  • Ensure systems in place for collecting data as close to service provision as possible
  • Ensure Standardisation of collection of data across the country
  • Work to progress the systems development for the collection and reporting of data
  • Put in place a quality control system which will provide immediate feedback on the quality of the data
  • Put in place a system of alerts re performance within defined parameters which will form the basis of ‘exception’ reports.
  • Work across divisions to design and rollout bespoke reports on performance.
Data Reporting
  • Ensure appropriate access to data for Acute Hospitals Division and other stakeholders
  • Overall responsibility for agreement of the corporate view of information which will be derived from the data available.
  • Overall responsibility to ensure the management of the timely collection, collation, analysis, quality assurance and presentation of detailed data from Hospitals, national organisations, etc.
  • Overall responsibility to provide the appropriate level of information required on a planned or ad hoc basis for other stakeholders: DoH: SOG; cabinet committees; etc.
  • Overall responsibility to ensure that all information provided from reports is consistent.
Human Resources & Staff Management
  • Provide team leadership for staff.
  • Plan, evaluate and allocate work carried out within the team.
  • Manage the performance of assigned staff and promote staff development to maximise potential in line with organisation goals and personal attributes and ability.
  • Create a positive ethos and constructive working relationships among the team.
  • Any other duties that may be assigned.
  • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role.
  • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.
  • To act as spokesperson for the Organisation as required
  • Demonstrate pro-active commitment to all communications with internal and external stakeholders
The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
Eligibility Criteria
Qualifications and/ or experience / Candidates must have at the latest date of application: -
  • Have significant experience of working within a corporate / service planning / business planning role and / or function within a large scale multi stakeholder environment, as relevant to the role.
  • Proven track record of staff management in a challenging and busy environment.
  • A record of delivering change, working in a complex environment through strong interpersonal and communication ability.
  • Experience of managing and working collaboratively with multiple internal and external stakeholders
  • The requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office.
Health
A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.
Character
Each candidate for and any person holding the office must be of good character.
Age
Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs.
Skills, competencies and/or knowledge / Professional Knowledge and Abilities
Demonstrate:
  • Excellent knowledge of Acute Hospital Services and management of data structures that meet the needs of the organisation
  • Reporting and technical writing skills including the ability to manage and present data.
  • Ability to compile comprehensive reports, present statistical / financial data.
Operational Excellence – Managing and Delivering Results
Demonstrate:
  • Atrack record of delivering results and an understanding of systems needed to manage in a large complex organisation
  • A proven ability to prioritise, organise and schedule a wide variety of tasks and to manage competing demands
  • Evidence of effective planning and organising skills including awareness of resource management and meeting deadlines
Critical Analysis and Decision Making
Demonstrate:
  • Effective problem solving, numerical, analytical and decision making skills.
  • The ability to consider the range of options available, involve other parties at the appropriate time and level to make balanced and timely decisions
  • Knowledge and application of evidence based decision making practices and methodologies
Leadership and Direction
Demonstrate:
  • Effective leadership in a challenging environment including a track record of service innovation/improvements
  • The capacity to lead, organise and motivate staff to effectively function.The capacity for management responsibility and demonstration of initiative, including decision making.
  • The ability to improve efficiency within the working environment and to evolve and adapt to a rapid changing environment
Working with and through others
Demonstrate:
  • The ability to beflexible, team oriented and a relationship builder and have a significant track record of achievement in this area
  • Team building and management skills including the ability to work collaboratively with multi-disciplinary/ multi-sectoral team members.
  • An ability to influence and negotiate effectively in furthering the objectives of the role.
Personal Commitment and Motivation
  • Be driven by a value system compatible with the aims and ethos of the HSE
  • Be capable of coping and delivering results with competing demands without a diminution in performance

Campaign Specific Selection Process
Ranking/Shortlisting / Interview / A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements.
Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process.
Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation.
Code of Practice / The Health Service Executivewill run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code of Practice, Information for Candidates”.
Codes of practice are published by the CPSA and are available on in the document posted with each vacancy entitled “Code of Practice, Information for Candidates” or on

General Manager BIU Acute

Terms and Conditions of Employment

Tenure / The current vacancy is permanent and whole time
The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage.
Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointment) Act 2004.
Remuneration / The Salary scale for the post is: €65,376- €66,969- €69,489- €72,029 -€74,548- €77,034 -€79,481
Working Week / The standard working week applying to the post is to be confirmed at Job Offer stage.
HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8am-8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016).
Annual Leave / The annual leave associated with the post will be confirmed at job offer stage.
Superannuation / This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004
Probation / Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71.
Infection Control / Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc.
Ethics in Public Office 1995 and 2001
Positions remunerated at or above the minimum point of the Grade VIII salary scale (€ 64,812 as at 01.01.10) / Positions remunerated at or above the minimum point of the Grade VIII salary scale (€ 64,812 as at 01.01.2010) are designated positions under Section 18 of the Ethics in Public Office Act 1995. Any person appointed to a designated position must comply with the requirements of the Ethics in Public Office Acts 1995 and 2001 as outlined below;
A) In accordance with Section 18 of the Ethics in Public Office Act 1995, a person holding such a post is required to prepare and furnish an annual statement of any interests which could materially influence the performance of the official functions of the post. This annual statement of interest should be submitted to the Chief Executive Officer not later than 31st January in the following year.
B) In addition to the annual statement, a person holding such a post is required, whenever they are performing a function as an employee of the HSE and have actual knowledge, or a connected person, has a material interest in a matter to which the function relates, provide at the time a statement of the facts of that interest. A person holding such a post should provide such statement to the Chief Executive Officer. The function in question cannot be performed unless there are compelling reasons to do so and, if this is the case, those compelling reasons must be stated in writing and must be provided to the Chief Executive Officer.
C) A person holding such a post is required under the Ethics in Public Office Acts 1995 and 2001 to act in accordance with any guidelines or advice published or given by the Standards in Public Office Commission. Guidelines for public servants on compliance with the provisions of the Ethics in Public Office Acts 1995 and 2001 are available on the Standards Commission’s website