Funding and Service Agreement

Service-specific Sections(LSG) Funding and Service Agreement

Funding and Service Agreement

(Lump Sum Grant)

Integrated Children and Youth Services Centres

with Services for Young Night Drifters

The Boys’ & Girls’ Clubs Association of Hong Kong

(Jockey Club Tsz Wan Shan Children & Youth Integrated Services Centre)

IService Definition

Introduction

Through the adoption of a “total person approach”, integrated children and youth services centres (ICYSCs) with services for young night drifters (YNDs) provide a variety of services to meet the multifarious needs of children and youth, including YNDs, in a specific catchment area.

BGCAHKJockey Club Tsz Wan Shan Children & Youth Integrated Services Centreprovides these services in the Wong Tai Sin District.

Purpose and objectives

The aims of ICYSCswith services for YNDsare to support and develop children and youth to become happy, mature, responsible and contributing members of society.

ICYSCswith services for YNDs should achieve the following specific objectives:-

to facilitate the personal development of children and youth to develop their life skills, potentials and problem-solving ability;

to enhance the social development of children and youth in building up positive social values and attitudes, enhancing interpersonal and family relationships as well as contributing to the well being of the community;

to provide guidance and support to children and youth in disadvantaged circumstances such as disadvantaged family environment, deprived living environment and unfavourable social environment etc. and to direct them to more positive lifestyle;

to reach out to prominent spots in the street where young people usually gather at late night so as to provide them with appropriate, on-the-spot services, prevent them from falling prey to negative elements and steer those vulnerable away from drug;

to adopt a community-based planning strategy to respond and address to local youth needs and to arouse the community’s concern on youth issues so that young people could grow up in a more concerned and supportive environment.

Nature of service

Through the flexible application of different work approaches, i.e., street work, centre-based work and stationing in school (wherever appropriate), the following four core programmes should be provided by ICYSCswith services for YNDs:-

(a)Guidance and counselling services aiming at enabling children and youth in dealing with their difficulties and stress;

(b)Supportive services for children and youth in disadvantaged circumstances aiming at facilitating mutual support and enhancing their personal/social functioning;

(c)Socialization programme for children and youth aiming at enhancing their interpersonal and family relationships and development of life skills;

(d)Social responsibility and competence enhancement programmes for children and youth aiming at enhancing their civic mindedness and involvement in community affairs.

Priority of work of ICYSCswith services for YNDs should be set according to community needs. In addition, ICYSCswith services for YNDs should collaborate with other significant persons or systems which affect the welfare of children and youth.

While emphasis of ICYSCswith services for YNDs should be on the above four core programmes, other non-core programmes may also be run to achieve the following purposes:-

to attract children and youth to the base of the team;

to enable children and youth to use their leisure time constructively;

to build rapport with members and their families;

to build up community links;

to provide extended hours service covering at least 10 p.m. to 6 a.m. the next day for reaching out to YNDs and to provide centre-based or drop-in service during these hours, if necessary;

to provide on-the-spot crisis intervention, including escorting YNDs back to their home or temporary shelters, if required, within the designated districts;

to provide short-term intervention, including counselling, welfare referrals and escorting YNDs to agencies concerned, if necessary; and

to arrange YNDs and their families to receive mainstream young people and family services for positive social and personal development.

to referYNDs with drug history to Counselling Centre for Psychotropic Substance Abusers (CCPSA) or other drug treatment andrehabilitation (T&R) programmes for follow up services.

Programmes are drawn up in consultation with Social Welfare Department (SWD) and the Local Committee on Services for Young People.

Target group

The target group is children and youth between the ages 6-24, able-bodied and disabled.

Particular attention should be given to:

children and youth with personal developmental needs (e.g. emotional, social or behavioural difficulties);

children and youth with special need arising from living in disadvantaged circumstances (e.g. deprived family or social environments) or facing new life challenges or difficulties; and
young people under the age of 18 who loiter or drift in the street at late hours at night.

IIPerformance Standards

The service operator will meet the following standards:

Outputs

Output

Standard

/ Output Indicator / Agreed

Level

1 / Total number of members registered in the year ending 31 March (Note 1) / 1,400
2 / Total number of core programme sessions within one year (Note 2) / 280 × establishment of social workers of the centre as at 1.4.2000(Note 3)
3 / Total core programme attendance within one year / 2,800 × establishment of social workers of the centre as at 1.4.2000(Note 3)
4 / Rate of achieving core programme plans within one year (Note4) / 85%
5 / Total number of service recipients at any one time within each quarter (Note 5) / 45 × establishment of social workers of the centre as at 1.4.2000(Note 3)
6 / Total number of YNDs contacted within one year / 5,380
7 / Total number of YNDs served within one year / 720
8 / Total number of direct contact hours between 10 p.m. to 6 a.m. the next daywithin one year / 4,676
(4,175+4,175/recognized no. of YND worker of the centre injected in 2001&2005[ i.e. 5] x 60%)
9 / Total number of referrals successfully made within one year (Note 6) / 436

Outcomes

Outcome
Standard / Outcome Indicator / Agreed
Level
1 / Percentage of YNDs who continue to receive mainstream services or whose cases are satisfactorily closed by the mainstream service agencies after 3 months of referral in a year / 75%
2 / Percentage of YNDs served having achieved one of the following objectives upon termination of service in a year:
settled with proper schooling;
settled with gainful employment;
participated in volunteer service
having received mentor service for more than 3 months
other service outcomes (please specify) achieved which are conducive to the positive development of the YND and preventing him/her from falling prey to negative elements. / 80%
3 / Percentage of successful referrals(Note 7) to CCPSA or other T&R programmes in a year, among the consents obtained from YNDs served with drug history. / 60%

(Notes and Definitions are attached at Annex of this Agreement.)

Essential service requirements

Open 11 sessions per week (excluding services provided for YNDs between 10:00 p.m. and 6:00 a.m. the next day).

Provide stationing school social work service as appropriate.

(for those ICYSCs with resources pooled from school social work service)

The staff who is designated to provide stationing school social work service should be registered social worker with recognized degree in social work.

Provide outreaching service between 10:00 p.m. and 6:00 a.m. the next day.

Provide centre-based or drop-in service during the above service hours, if necessary.

The staff who is designated to provide services for YNDs should be registered social worker.

Quality

Service operators will meet the requirements of the 16 Service Quality Standards (SQSs).

IIIObligations of SWD to Service Operator

The SWD will undertake the duties set out in the General Obligations of SWD to Service Operators.

IVBasis of Subvention

The basis of subvention is set out in the offer and notification letters issued by the SWD to the Service Operator.

The service unit is required to comply with the rules on the use of the social welfare subventions in accordance with the latest Lump Sum Grant Manual and circular letters in force issued by the SWD on subvention policies and procedures.

Annex

Notes and Definitions

Only those members recruited or renewed during the period of 1 April - 31 March should be reported. The column “Total number of members registered b/f from past period” should therefore be blank in April, the first month of the financial year. The indicator would only be evaluated at the end of the financial year when the total figure is available.

Core programme should be made up of groups, activities and interviews. For calculation purpose, 1 case interview is equivalent to 1 core programme session (cases only refer tothose with treatment plans and case records).

1.4.2000 is the date for the snapshot of establishment of social worker of the unit/service operator when the service operator declares option of the lump sum grant. This establishment would be the basis to calculate the output standards. However, when there is formation, expansion or reduction of the service during the year or after 1.4.2000, the establishment of social worker as a result of formation, expansion or reduction would be recognized instead. The additional manpower injected in 2001, 2005 and 2008 for delivering the extended services for YNDs would not be counted in deriving the target levels of Output Standards 2, 3 and 5. Social Workers referred to social workers at the rank of SWA, SSWA and ASWO.

The following core programmes/cases (including joint programmes/shared cases) should be reported:

(i) Activities/groups completed/terminated during the reporting period.

(ii) Cases closed during the reporting period (cases only refer to those with treatment plans and case records).

(iii) Ongoing activities/groups/cases which have been run/handled for 3 months or more as at 31 March should also be reported in the quarter of 1 January - 31 March.

For the purpose of reporting, core programmes completed/cases closed and ongoing core programmes/cases which have been run/handled for 3 months or more as at 31 March must either be classified as “with goals achieved” or “with goals not achieved”.

Total number of service recipients served by the unit refers to the sum of the number of service recipients served by each individual worker of the unit. Any individual service recipients served by more than one worker in the quarter should only be counted as one. “Service recipients” (including children and youth, their parents, their significant others etc.) should (i) be networked through core programmes; (ii) participated in at least 3 core programme/interview sessions per quarter (Case interview should include interview with principal clients and their significant systems, conjoint interview, purposeful telephone interviews, escorts and home visits).

Written and verbal referrals are acceptable. Social workers of the unitshould have direct contacts with the receiving-end to ensure that the referrals are successfully made. Brief records on the referrals, such as date, reason and outcome of the referrals should be kept.

“Successful referral” denotes written referrals sentto CCPSA or other T&R programmes with subsequent “Notification of Intake Result” received from the receiving-end who has conducted case intake through face-to-face / telephone interview or home visit, etc. More than one successful referral (as well as the corresponding consent) for the same YND can be counted.

October 2008