Job Title: ESF-YEI ADMINISTRATOR

Job Description

Full-time - 35 hours per week Salary £14,000 - £18,000

Temporary Contract up to 31 July 2018

BACKGROUND

Humber Learning Consortium is a registered charity based in Hull that aims to enable a learning culture in the voluntary and community sector.

The post-holder will be required to support the effective delivery of the ESF-YEI funded Springboard project within the Hull and Humber region.

Reports to: Compliance Adviser

DUTIES AND KEY RESPONSIBILITIES

Assiting the Compliance Adviser with the following tasks

  • Check and ensure all learner files are of sufficient quality to pass ESF-YEI audit requirements.
  • Check and ensure all financial spend is eligible and defrayed prior to claiming from the Managing Authority
  • Work proactively and profesionally with delivery partners, one to one meetings and telephone support.
  • Actively follow-up delivery partner paperwork and track
  • Ensure delivery partners’ payments are released accurately in line with the contract payment schedule.
  • Identify and improve internal processes for receipt, checking inputting, chasing, authorising and payment of providers’ paperwork and evidence batches.
  • Implement systems/processes that provides HLC’s managers and delivery partners with regular in month updates on caseload progress/volumes.
  • Ensure all contract paperwork is processed in time for monthly upload to the Managing Agency.

Core responsibilities

  • Dealing with correspondence, mailings, telephone enquiries and bookings, including signposting enquiries from callers to the relevant HLC staff
  • Providing general administrative support to the staff team, e.g. filing, receipt and sending of mail, photocopying, drafting of letters and emails, and stationery procurement
  • Data inputting - ensuring accurate learner records are entered onto our management information system
  • Filing – ensuring learner and client records are accurately stored and filed
  • Archiving – ensuring learner and client records are accurately archived as per HLC’s archive policy and procedure
  • Assisting with event organisation, making room bookings, liaising with venues, caterers, learning providers and clients
  • Assisting the team with the production of publicity materials about the services we offer, e.g. leaflets and course profiles
  • Day-to-day liaison with HLC staff members
  • Any other administrative duties commensurate with the post

Essential Criteria

  • Experience of working in a busy office environment
  • Able to act on own initiative
  • Able to work to tight deadlines
  • Able to prioritise workload
  • Competent and accurate in word-processing, spreadsheets and databases
  • Strong communication skills, both verbal and written
  • Able to deal confidently with a wide range of people and agencies
  • Good team worker

This activity is part financed by the European Union through the European Social Fund (ESF) and is supported by the Youth Employment Initiative (YEI) to extend employment opportunities and develop a skilled workforce