HALENDA’S FUNDRAISING
FREQUENTLY ASKED QUESTIONS ABOUT ORDERING, PAYMENT DELIVERY
STEP 1:CUSTOMER INFORMATION-Used for delivery and customer set up. Email back ASAP
Group Name:
Contact Name:
CompleteAddress:
Contact Phone (2 NUMBERS):
Contact Email:
Special Delivery Instructions (If any):
STEP 2:ORDERING PAYMENT OPTIONS
ON LINE BY CREDIT CARD: Use this link:
Select the product range that contains the cases you need. Click the blue box for drop down menuthen click on exact cases you want to order. (For delivery, please click on delivery boxbeforeadding to cart).
When ready,please click “Add to Cart”, review your final order. Finally click on yellow “Pay Pal Check Out”. You are now on our Pay Pal order page. Click on “Pay with credit or Visa Debit card” to go to our Pay Pal account page. Enter your credit card information.Contact information given to Pay Pal must match what’s associated with the credit card you are using.
E TRANSFER: Use When you send e transfer, you must also send us exact answerto securityquestionyou have assigned to the email address provided.
GROUP CHEQUE: Payment to: “Halenda’s Fine Foods”, Address: 915 Nelson St, Oshawa Ontario, L1H 5N7 (No personal cheques please)
STEP 3: SHIPPING / DELIVERY
Once we receive payment for your order, we will update you on delivery/ pick up. Lead times average 2 weeks. Ordering early is always a good idea. All deliveries must be received signed for.Halenda’s offers our customers a specialshipping rate of only $12.00/ case which is added to your invoice.
PICK UP ORDERS:If paying on line for pick up order do NOT check the delivery box when ordering. Save your online Pay Pal receipt as proof of payment when picking up.
PICK UP LOCATIONS:915 Nelson St, (OSHAWA) / 2110 Dundas E.,(MISSISSAUGA) only. For pick up store address hours of operation:
STORAGE:
Halendas Pepperoni Stix have a 1 year shelf life, do not need to be refrigerated. Please avoid extreme heat or freezing storage conditions.
REFERRAL INCENTIVE: If you are happy with Halendas Fundraising,please tell others about us. We have incentives for successful referrals which could reward you on your next order.
Halenda’s Fine Foods: Fundraising Division Phone: 905 576 6328 x 292
915 Nelson St. Oshawa, Ontario L1H 5N7 email: