Case Manager

4/01/07

POSITIONCase Manager

DEPARTMENTFamily Services

REPORTS TOProgram Manager/Clinical Program Manager

JOB SUMMARY

The Case Manager is responsible for the overall direction and administration of social services in accordance with SA policy and practices, DSHS contract requirements, and state/federal laws. The Case Manager shall coordinate and facilitate the delivery of services for children and families being served at his/her program location(s). This includes (but is not limited to) the design, development and delivery of individualized support, supervision, and safety plans, organization of community teams, identifying and accessing appropriate community resources and coordinated case management with family members and DCFS personnel.

QUALIFICATIONS

Masters Degree in Counseling or Social Work, or a Bachelors Degree in Social Work or a related field with two years experience in Human Services field.

JOB SKILLS/TRAINING/EQUIPMENT

Good organizational and time management skills. Effective communication skills, both verbal and written. Must have (and keep current) a Registered Counselors Certification. Must be proficient in use of computer (Microsoft Office programs), printer, fax, telephone, and calculator. Must meet and maintain WAC and contract education and training requirements.

Key: Frequency of Essential Job Functions

Not Applicable:N/ASeldom (1-10% of time)S

Occasional (10-30% of time)OFrequent (30-70% of time)F

Constant (over 70% of time)C

ESSENTIAL JOB FUNCTIONS

Plan Development and Documentation:

  • Comply with all case management plan development, documentation and record keeping requirements as enumerated in relevant service contracts (will vary among individual case management positions). (C)

Supervision:

  • Review of therapeutic interventions by program staff with children (e.g., de-escalation, physical intervention, consequences, incident reports). (F)
  • Coordination and shared leadership of staff meetings. (O)
  • Training of and direction for staff in implementation of support plan components. (F)
  • Participation in personnel performance evaluations. (O)
  • Participation in personnel disciplinary actions. (S)

Record Keeping:

  • Management of confidential client files as required in WAC and licensing regulations and regional work orders. (C)
  • Maintenance of client files to meet regional quality assurance expectations. (C)
  • Coordination of program staff daily charting regarding progress of clients toward achievement of treatment goals. (F)
  • Documentation of Case Manager interactions with children and families. (F)

Other:

  • Work directly with children and/or families as needed. (O)
  • Provide transportation and/or support for appointments (medical, counseling, etc.) as needed. (O)

Key: Physical Demands

Not Applicable:N/ASeldom (1-10% of time):S

Occasional (10-30% of time):OFrequent (30-70% of time):F

Constant (over 70% of time):C

PHYSICAL DEMANDS

TASK / FREQUENCY / COMMENTS
Sitting / F / Intermittent
Standing / O
Walking / O
Driving / F / Includes transporting clients
Lifting 20 lbs. / O / Supplies
Carrying 20 lbs. / O / Supplies
Pushing/Pulling / S / Moving office furniture, etc.
Climbing stairs / O
Bending at waist / O
Twisting at waist / O
Kneeling/squatting / S / Physical interventions
Crawling / S
Reaching above shoulder / S
Repetitive arm/hand movements / F / Use of computers, phone, etc.

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(Print Name)(Date)

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(Employee Signature)(Date)

1

Service Alternatives for Washington, Inc.

Case Manager Job Description