Page 36 of 36
BSBOHS201A – Participate in OHS Processes
Welcome to Participate in OH&S Processes
In this unit you will complete:
· 14 activities
· 3 consolidation tasks
· Work Health and Safety glossary
· Employability skills log sheet
Source:- My life future learning. The State of Queensland (Department of Education and Training) 2012
You will be guided through the activities by the unit log sheet. As you complete activities, note the date of completion in the column provided and submit your completed task to your teacher at the end of each session. You can either email your completed tasks to your teacher, or, if you prefer, print your work off and provide a hard copy.
You will not need a text book for this unit. Brief readings are provided on the worksheets and you will develop your skills and knowledge in this subject through the activities. Any additional information can be found on the websites provided below.
If you are having any difficulty with this unit of work, please discuss it with your teacher. We are here to help!
Resources: P:\Business\BusinessAdministration\Communication\2010_Files\BSBOHS201A PARICIPATE IN OH&S
Learner instructions:
§ Complete exercises as indicated below in each chapter using a MSWord document.
§ Each exercise should be clearly labeled with the Task reference number.
§ To ensure regular feedback, the document should be saved with an appropriate file name and emailed to your session facilitator at least once each session. This will allow your session facilitator to monitor your progress in preparedness for the Assessment review tasks at the end of each chapter.
§ Please note, these documents are not to be printed and only newly completed work requiring review is to be sent (i.e. new document).
§ Assessment tasks are to be completed using a MSWord document and submitted to your session facilitator via email, unless otherwise stated. ‘Employability skills’ & ‘Required knowledge’ logs are to be completed and
§ Completed Assessment tasks will be retained after marking and added to your portfolio of evidence of competency in this unit.
Source:-TAFE NSW Hunter Institute website February 2012
Activity No. /Topic
/ Date completedELEMENT 1: WORK SAFELY
1 / Introductory Activity - Watch video “Top 10 funniest Health & Safety Pictures you will ever see”
Activity – Safety Check
2
3 / Activity - Virtual Office website and worksheet
Activity - Assessing the risk of a hazard
4
5 / Activity – Checking systems and equipment worksheet
Activity - Work Cover website & questions
Consolidation Task 1
ELEMENT 2: IMPLEMENT WORKPLACE SAFETY REQUIREMENTS
6 / Activity – Conduct an Interview
7 / Activity – Categorising hazards worksheet
8 / Activity – Have some fun - Hunt for Hazards
9 / Activity - Hierarchy of Control
Consolidation Task 2
ELEMENT 3: PARTICIPATE IN OH&S CONSULTATIVE PROCESSES
10 / Activity – Participate in WHS Meeting
11 / Activity – WHS roles - worksheet
12 / Activity – Incident reporting – case study
Consolidation Task 3
ELEMENT 4:
FOLLOW SAFETY PROCEDURES
13 / Activity – Emergency signs
14 / Activity – Emergency procedures – verbal report
WHS Glossary & Employability skills log
Employability Log Sheet
Employability Skills / Supporting Evidence / Submitted/Teacher signatureCommunication
Speaking clearly, listening, understanding, asking questions, reading, writing and interpreting / Developing glossary of WHS terms
Prepare an email or memo
Teamwork
Working well with other people and helping them / Perform a hazard identification
Consult with team members
Planning and organising
Planning what you have to do, how you are going to do it and doing things on time / Prepare a checklist
Initiative and Enterprise
Thinking of new ways to do things and making suggestions to improve work / Contributing ideas is team meeting
Performing hazard identification
Identifying hazards and applying hierarchy of controls to manage hazards
Self management
Evaluating your work performance, making improvements and setting goals / Identifying WHS responsibilities in own workplace
Technology
Using equipment correctly and safety. / Performing systems check
Learning
Learning new things and improving how you work / Developing glossary of WHS terms
Developing checklist for maintaining safe workplace
Work Health Safety (WHS) Glossary
Complete the glossary as you move through the unit
Incident RegisterConsultation
Risk Control
Hazard Control
Risk Assessment
Risk
Hazard
Duty of Care
PCBU
MSDS
PPE
WHS Procedures
WHS Policies
WHS Codes of Practice
WHS Regulations
WHS Legislation
WHS
Manual Handling
Noise Pollution
Waste Management
Biohazard
Workplace Bullying
Social and psychological hazards
Add any other WHS terms that you have learnt during this unit
Introductory Activity
Some employees' and employers use very poor Health and Safety practices.
Activity 1
Watch video “Top 10 funniest Health & Safety Pictures you will ever see”
Video
SAFETY CHECK CERTIFICATE
This activity introduces you to occupational health and safety in a range of settings. It will also help you familiarise yourself with your computer, build your confidence and at the end of the activity - you will generate a certificate for your resume!
STEP 1
Access http://www.safework.sa.gov.au/show_page.jsp?id=6421
STEP 2
Click on Safety Check
A basic test for workers covering Work Health and Safety laws and hazards - such as hazardous substances, noise and manual handling - common to many workplaces. A printable certificate is available on completion.
Please note that the new national Laws on work, health and safety were introduced in January 2012. These laws are now covered under the Work Health and Safety Act 2011. The new legislation is still to be updated on this site
STEP 3
Print your certificate
Activity 2
The following website looks at work health and safety in the office. Spend 15 minutes working through the site, then, answer the following questions. Produce your answers in a Word Document.
http://www.comcare.gov.au/virtual_workplaces/virtual_office
Look under Quick links and click on Virtual Office
Use your mouse to move into different rooms and answer the following questions.
Prepare your answers in a Word document to submit to your teacher.
1. Is a first aid room absolutely essential for office safety?
2. List the four most important items that you consider necessary in a first aid room.
3. What type of hazard could be present in an office kitchen?
4. What safety equipment would you recommend for an office kitchen?
5. What kind of hazard might you face in a job as a receptionist?
6. Discuss any information that you feel is important to display in an organisation’s reception area?
7. Filing and using a computer are tasks that you would be expected to do every day when working in an office. Discuss some of the hazards that may be associated with these two tasks.
8. State the precautions you would take when installing a new photocopier.
9. Make a list of safe work practices that you can use when storing documents.
Useful Websites
WorkCover NSW / www.workcover.nsw.gov.auAustralian Safety and Compensation Council / www.ascc.gov.au
Australian Chamber of Commerce / www.acci.asn.au
COMCARE / www.comcare.gov.au
Australian Council of Trade Unions / www.actu.asn.au
Activity 3
Assessing the risk of a hazard
Source:- www.scienceinthebox.com website February 2012
Click on the following link to view a video on how to assess risk.
http://www.youtube.com/watch?v=Z6h1b9IiTV4&feature=related
To assess the risk of a hazard – ask yourself “How likely is the hazard to cause harm and what degree of harm would result in that particular situation?”
You need to ask:
How often is a particular task carried out? Does this increase or decrease the risk?
How close do people get to a particular hazard?
Has the hazard scenario occurred before, either at this workplace or elsewhere?
One simple way of assessing risk is to plot on a simple matrix the factors that determine the risk. These factors are listed in the table below:
Consequences 1 – 41. Fatal (could cause one or more deaths
2. Major injury/illness (serious, potentially irreversible harm requiring medical intervention and ongoing treatment.
3. Minor injury/illness (reversible damage to health requiring limited medical intervention and time off)
4. Negligible injury (requiring first aid, little time off) / Probability A – D
A. Very likely (could happen frequently – continuous exposure to the hazard)
B. Likely (could happen occasionally – occasional exposure to hazard.
C. Unlikely (could happen, but rarely)
D. Highly unlikely (extremely rare occurrence that could eventuate but probably never will.)
Has the hazard resulted in any “near misses”?
The level of a risk associated with a particular hazard can be worked out using the table and key below. For instance, a hazard with potentially fatal consequences (Consequence 1) which is unlikely to occur but might occur (Probability C) is still a high risk hazard and appropriate controlling measure should be implemented accordingly.
Consequences 1 - 41. Fatal (could cause one or more deaths)
2. Major injury/illness (serious, potentially irreversible harm requiring medical intervention and ongoing treatment)
3. Minor injury/illness (reversible damage to health requiring limited medical intervention and time off)
4. Negligible Injury (requiring first aid, little time off) / Probability A- D
A. Very Likely (could happen frequently – continuous exposure to hazard.
B. Likely (could happen occasionally – occasional exposure to hazard.
C. Unlikely (could happen, but rarely)
D. Highly unlikely (extremely rare occurrence that could eventuate but probably
ever will.
This information is transferred onto the matrix so that the hazard can be rated.
Probability (Likelihood)A / B / C / D
Consequences / 1 / HIGH RISK / HIGH RISK / HIGH RISK / MEDIUM RISK
2 / HIGH RISK / HIGH RISK / MEDIUM RISK / MEDIUM RISK
3 / HIGH RISK / MEDIUM RISK / MEDIUM RISK / LOW RISK
4 / MEDIUM RISK / MEDIUM RISK / LOW RISK / LOW RISK
To find the level of risk associated with a particular hazard:
Consider the consequences (as listed in the table) and find the matching number on vertical axis in the matrix.
Determine the likelihood of it happening and find the matching letter on the horizontal axis in the matrix.
The level of risk is where the consequences and likelihood intersect.
E.G If Consequence is "2" and probability is "B" then hazard would be rated "High Risk"
Now using the position description on the following page
1. Identify any tasks or responsibilities that pose a potential work health safety hazard
2. Briefly summarise each hazard that you have identified
3. Allocate the level of risk using the above matrix for each hazard you found.
Job Description – Receptionist Local Council
PURPOSE OF THE POSITION
The Receptionist is responsible for providing secretarial, clerical and administrative support in order to ensure that council services are provided in an effective and efficient manner.
SCOPE
The Receptionist reports to the Executive Director and is responsible for providing office and clerical services. Failure to provide these services in an efficient and effective manner will result in disruptions in the provision of services.
RESPONSIBILITIES
1. Provide office support services in order to ensure efficiency and effectiveness within the Office
Main Activities
· Receive, direct and relay telephone messages and fax messages
· Direct the First Nations Members and the general public to the appropriate staff member
· Pick up and deliver the mail
· Open and date stamp all general correspondence
· Maintain the general filing system and file all correspondence
· Assist in the planning and preparation of meetings, conferences and conference telephone calls
· Make preparations for Council and committee meetings
· Maintain an adequate inventory of office supplies
· Respond to public inquiries
· Provide word-processing and secretarial support
2. Perform clerical duties in order to maintain administration
Main Activities
· Develop and maintain a current and accurate filing system
· Monitor the use of supplies and equipment
· Coordinate the repair and maintenance of office equipment
3. Performs receptionist functions
Main Activities
· Answer all incoming calls and handle caller’s inquiries whenever possible
· Re-direct calls as appropriate and take adequate messages when required
· Greet, assist and/or direct students, visitors and the general public
4. Support the Executive Director and other staff
Main Activities
· Assist the Executive Director and other staff as requested
· Provide administrative services for the Executive Director
5. Perform other related duties as required
WORKING CONDITIONS
Physical Demands
The Receptionist will have to spend long hours sitting and using office equipment and
computers. The Receptionist may also have to do some light lifting of supplies and materials from time to time.
Environmental Conditions
The office may be a busy facility. The Receptionist may have to manage a number of projects at one time, and may be interrupted frequently to meet the needs and requests of members, residents, clients and contractors. The Receptionist may find the environment to be busy, noisy and will need excellent organisational and time management skills to complete the required tasks.
Activity 4
Checking systems and equipment
An important part of your daily work routine is to check the equipment and systems you use during the day and make sure it is in correct working order. Your workplace policies and procedures probably include advice on the steps you should follow. It is good work practice to perform this checking procedure at the beginning of your working day or at set times throughout the day.
Using your own workplace, or your classroom use the following checklist to ensure that equipment in your immediate work area is ready to use. Tick yes or no.
Item / Standard / Yes / NoSeating / Make sure you are positioned in front of your computer and you can reach your keyboard comfortably
Computer monitor / The monitor should be positioned out of direct sunlight. Maintain a dust free environment.
Dust / Equipment shouldn’t be dusty. Dust can cause problems in the monitor or central processing unit of a computer.
Cables / Make sure cables are correctly secured so no-one trips over them.
Sunlight / Use blinds and window coverings to reduce glare and heat at your workstation.
Temperature / Temperature generally should not exceed 26 degrees.
Furniture / Desktop adequate to accommodate necessary work and accessories.
Keyboard / Angled correctly for comfort (lugs raised or lowered)
Lighting / Are lights operating correctly – no flicking etc
Noise / Does the noise level detract significantly from concentration?
Activity 5