Financial ProcessingVolunteer – LondonRegional Team

Task description

The London Regional Team of Christian Aid supports churches across all the London boroughs who give financially in a variety of ways and we have to prepare the donations for processing. In addition each May we have our national fund raising week which results in an increase in one off donations which need to be processed. We are therefore looking for a volunteer to help us process these donations and accompanying financial forms.

Christian Aid needs to ensure we are financially transparent, accountable to our donors and that we provide a high quality service to our supporters. You will use a database to record information resulting from fundraising and match up payments received to the amounts on our forms. You will also be involved in ensuring a high level of supporter care by telephoning and writing to some of our supporters to resolve any queries.

What will I do?

  • Process financial forms
  • Input data onto our customer database
  • Make phone calls when needed to supporters to clarify details
  • Work with the Office Coordinator and the wider London team on other initiatives which require data or administrative support

What skills do I need?

  • Good written and spoken English and an ability to communicate well with others
  • Good Computer skills and an understanding of basic Microsoft programs including Word and Outlook
  • Good numeracy skills
  • An understanding of data protection and confidentiality
  • A willingness to undertake data protection training and database training.
  • Attention to detail
  • An ability to use your initiative
  • An ability to be flexible
  • Previous experience with a database is desirable

How much time can I give?

This opportunity is for 3 months initially and the volunteer will be expected to commit to come to the office for 2 days each week (there will be flexibility as and when required).

What support will I receive?

  • Individual support and supervision from a named contact within Christian Aid, including one-to-one sessions.
  • Appropriate induction and training for your volunteering role including training on our Ascent Database and on Data Protection.
  • Quarterly volunteer e-newsletter.
  • Out-of-pocket expenses up to a maximum of £15 per day.

Are there any other requirements?

  • You will need to be in sympathy with Christian Aid’s values and vision.
  • Be able to commit for the period of the role August – October 2015

How can I find out more?

Contact

Julia Wensley

London Office Coordinator

020 7523 2321

Please submit your application by Monday 27th July or sooner, by returning our standard volunteer application form.

______

Christian Aid UK registered charity number 1105851 Company number 5171525

Northern Ireland charity number XR94639 Company number NI059154

Republic of Ireland charity number CHY6998 Company number 426928

Scotland charity number SC039150