Full file at http://testbanksinstant.eu/ Test-Bank-for-Management-Information-Systems,-2nd-Edition-R.-Kelly-Rainer-
Package Title: Testbank Questions
Course Title: MIS 1e
Chapter Number: 5
Question Type: True/False
1) A manager’s primary function is strategic planning.
Answer: False
Title: Testbank Question 5.01
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
2) The ratio between organizational inputs and outputs is an indication of the organization’s productivity.
Answer: True
Title: Testbank Question 5.02
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
3) Modern information systems support all three managerial roles.
Answer: True
Title: Testbank Question 5.03
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
4) In the choice phase of the decision-making process, managers construct a model that simplifies the problem.
Answer: False
Title: Testbank Question 5.04
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
5) In the implementation phase of the decision-making process, managers set criteria for the evaluation of alternative potential solutions.
Answer: False
Title: Testbank Question 5.05
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
6) The number of alternatives to be considered in decisions today is increasing.
Answer: True
Title: Testbank Question 5.06
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
7) Structured decisions address routine, repetitive problems for which standard solutions exist.
Answer: True
Title: Testbank Question 5.07
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
8) Human intuition often plays a role in making unstructured decisions.
Answer: True
Title: Testbank Question 5.08
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
9) Unstructured decisions require a combination of standard solution procedures and individual judgment.
Answer: False
Title: Testbank Question 5.09
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
10) Management control is the acquisition and efficient use of resources in accomplishing organizational tasks.
Answer: True
Title: Testbank Question 5.10
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
11) The use of BI is limited to large corporations.
Answer: False
Title: Testbank Question 5.11
Learning Objective 1: LO 5.2 Provide examples of different ways that organizations make use of BI.
Section Reference 1: 5.2 What Is Business Intelligence?
Difficulty: Easy
12) Targeted marketing is a good example of the discovery of previously unknown or hidden patterns.
Answer: False
Title: Testbank Question 5.12
Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.
Section Reference 1: 5.3 Business Intelligence Applications for Data Analysis
Difficulty: Easy
13) Decision-support systems support only lower- and middle-level managers.
Answer: False
Title: Testbank Question 5.13
Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.
Section Reference 1: 5.3 Business Intelligence Applications for Data Analysis
Difficulty: Easy
14) Goal-seeking analysis attempts to find the value of the inputs necessary to achieve a desired level of output.
Answer: True
Title: Testbank Question 5.14
Learning Objective 1: LO 5.3 Explain the value that different BI applications provide to large and small businesses.
Section Reference 1: 5.3 Business Intelligence Applications for Data Analysis
Difficulty: Easy
15) A digital dashboard is very user friendly, supported by graphics, provides exception reporting and drill down, and provides information related to critical success factors.
Answer: True
Title: Testbank Question 5.15
Learning Objective 1: LO 5.4 Offer examples of how businesses and government agencies can use different BI applications to analyze data
Section Reference 1: 5.4 Business Intelligence Applications for Presenting Results
Difficulty: Easy
16) Digital dashboards provide support primarily to analytical, quantitative types of decisions.
Answer: False
Title: Testbank Question 5.16
Learning Objective 1: LO 5.4 Offer examples of how businesses and government agencies can use different BI applications to analyze data
Section Reference 1: 5.4 Business Intelligence Applications for Presenting Results
Difficulty: Medium
17) KPI stands for key process information.
Answer: False
Title: Testbank Question 5.17
Learning Objective 1: LO 5.5 Explain how your university could use CPM to effect solutions to two campus problems.
Section Reference 1: 5.5 Business Intelligence in Action: Corporate Performance Management
Difficulty: Easy
18) Corporate performance management (CPM) is involved with monitoring and managing an organization’s performance according to its budget.
Answer: False
Title: Testbank Question 5.18
Learning Objective 1: LO 5.5 Explain how your university could use CPM to effect solutions to two campus problems.
Section Reference 1: 5.5 Business Intelligence in Action: Corporate Performance Management
Difficulty: Easy
19) Refer to IT’s About Business 5.1 – Analytics in the National Basketball Association: Key to the success of Stats is its ability to identify dribbles and passes based on the movement of the players.
Answer: False
Title: Testbank Question 5.19
Learning Objective 1: LO 5.2 Provide examples of different ways that organizations make use of BI.
Section Reference 1: IT’s About Business 5.1 -- Analytics in the National Basketball Association
Difficulty: Easy
Question Type: Multiple Choice
20) _____ is the process by which organizational goals are achieved through the use of organizational resources.
a) Organizational decision making
b) Operations
c) Organizational strategy
d) Organizational productivity
e) Management
Answer: e
Title: Testbank Question 5.20
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
21) Which of the following is not a basic role of managers?
a) interpersonal
b) processor
c) informational
d) decisional
Answer: b
Title: Testbank Question 5.21
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
22) Being a figurehead and leader is part of the _____ managerial role.
a) interpersonal
b) processor
c) informational
d) decisional
e) confrontational
Answer: a
Title: Testbank Question 5.22
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
23) Being an entrepreneur, disturbance handler, and negotiator is part of the _____ managerial role.
a) interpersonal
b) processor
c) informational
d) decisional
e) confrontational
Answer: d
Title: Testbank Question 5.23
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
24) In the _____ phase of the decision-making process, managers examine a situation and identify and define the problem.
a) implementation
b) choice
c) design
d) intelligence
e) consideration
Answer: d
Title: Testbank Question 5.24
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
25) In the _____ phase of the decision-making process, managers construct a model that simplifies the problem.
a) implementation
b) choice
c) design
d) intelligence
e) consideration
Answer: c
Title: Testbank Question 5.25
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
26) Success in the _____ phase of the decision-making process results in resolving the original problem, and failure leads to a return to previous phases.
a) implementation
b) choice
c) design
d) intelligence
e) consideration
Answer: a
Title: Testbank Question 5.26
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
267) In the _____ phase of the decision-making process, managers test potential solutions “on paper.”
a) implementation
b) choice
c) design
d) intelligence
e) consideration
Answer: b
Title: Testbank Question 5.27
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
28) Which of the following is not a reason why managers need IT support?
a) The number of alternatives is decreasing.
b) Decisions must typically be made under time pressure.
c) Decisions are becoming more complex.
d) There is a growing need to access remote information sources.
e) Decision makers are often based in different locations.
Answer: a
Title: Testbank Question 5.28
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
29) Decisions today are becoming _____ complex, due to _____ uncertainty in the decision environment.
a) less, decreased
b) more, decreased
c) less, increased
d) more, increased
e) neither more nor less, decreased
Answer: d
Title: Testbank Question 5.29
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Medium
30) Which of the following is not a characteristic of a structured decision?
a) It is routine.
b) It is repetitive.
c) Human intuition is not involved.
d) The first three phases of the decision-making process need not occur in any particular sequence
e) Standard solutions exist.
Answer: d
Title: Testbank Question 5.30
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Medium
31) The type of decision that can be made by following a definite procedure is called a(n) ______decision.
a) structured
b) unstructured
c) undocumented
d) semistructured
e) procedural
Answer: a
Title: Testbank Question 5.31
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
32) ______decisions are more common at lower organizational levels.
a) Structured
b) Unstructured
c) Undocumented
d) Semistructured
e) Procedural
Answer: a
Title: Testbank Question 5.32
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
33) Rank-and-file employees tend to make more ______decisions.
a) Structured
b) Unstructured
c) Undocumented
d) Semistructured
e) Procedural
Answer: a
Title: Testbank Question 5.33
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
34) Calculating gross pay for hourly workers is an example of ______decision making.
a) Structured
b) Unstructured
c) Undocumented
d) Semistructured
e) Procedural
Answer: a
Title: Testbank Question 5.34
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
35) Which of the following is not a characteristic of unstructured decisions?
a) They are complex.
b) They typically are fuzzy and unclear.
c) Standard solutions exist.
d) Human intuition is involved.
e) The first three phases of the decision-making process occur in no particular sequence.
Answer: c
Title: Testbank Question 5.35
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Medium
36) When there is no well-understood or agreed-on procedure for making a decision, the decision is said to be:
a) undocumented
b) structured
c) unstructured
d) semistructured
e) documented
Answer: c
Title: Testbank Question 5.36
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
37) A large foreign automobile manufacturer is considering where to build a new manufacturing plant in the United States. They are making which type of decision?
a) structured
b) semistructured
c) unstructured
d) informational
e) wisdom
Answer: b
Title: Testbank Question 5.37
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Medium
38) Which type of decision requires a combination of standard solution procedures and individual judgment?
a) structured
b) semistructured
c) unstructured
d) informational
e) wisdom
Answer: b
Title: Testbank Question 5.38
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy
39) A company’s annual employee evaluation best fits which type of decision?
a) unstructured
b) structured
c) semistructured
d) confrontational
e) wisdom
Answer: c
Title: Testbank Question 5.39
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Medium
40) _____ is the efficient and effective execution of specific tasks.
a) Operational control
b) Management control
c) Strategic planning
d) Expertise
e) Wisdom
Answer: a
Title: Testbank Question 5.40
Learning Objective 1: LO 5.1 Explain different ways in which IT supports managerial decision making.
Section Reference 1: 5.1 Managers and Decision Making
Difficulty: Easy