Heuristic Evaluation Report Template
Dated
MM/DD/YYYY
Prepared By:
YOUR NAME:Brad Myers, Konstantine (Gus) Prevas, Allison Gallant, Devin Blais, Jacqueline Weber
SIGNATURE :
Evaluation Of:
Name of system being evaluated: Old CDW website
Person who created the system being evaluated: N/A
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Feedback & Critical Incidence
/ < Record your observations in the table on the following page, based on your observations and notes taken during the user testDescription of columns in the table are as follows:
Prototype Screen/Page:
Which screen of the user interface was being tested at the point of feedback/critical incidence/problem.
Name of Heuristic:
Which of the 10 heuristics is being referenced. Enter the full name of the heuristic. Here is a list:
Reason for negative feedback / breakdown:
Explain the reasons why the interface violates or upholds this heuristic. Be sure to be clear about where in the screen you are referencing.
Scope:
Describe the scope of the feedback or the problem; include whether the scope of the issue is throughout the product or within a specific screen or screens. If the problems are specific to a page, include the appropriate page numbers.
Severity (H/M/L) :
Your assessment as to whether the implication of the feedback is low, medium, or high severity, and a justification for why you are giving it that rating.
Way(s) to rectify and Tradeoffs:
Suggestion for the modifications that might be made to the user interface to address theissue or issues in this row.You MUST include trade-offs to be credible. If you can’t think of some bad trade-off, say so.
# / Prototype
Screen / Name of Heuristic / Reason for negative feedback / breakdown / Scope / Severity
(High/ Medium/ Low) andJustification for giving it that rating / Way(s) to rectify and any Tradeoffs (i.e., why the fix might not work)
1 / See Picture 1 / Consistency / Inconsistent placement of “Add to Cart” buttons: The “Add to Cart” button is below the item in CDW but above in CDW-G. / Every product page. / Rating: Low – Minor, cosmetic problem. Rationale: Unlikely that users will have trouble with finding or recognizing the button. / Move the button on one of the sites to be in the same place as on the other site. Tradeoff: This may result in an inconsistency with something else, but unknown what that might be.
2 / See Picture 2
3 / See Picture 3
4 / See Picture 4
5 / See Picture 5
6 / See Picture 6
7 / See Picture 7
8 / See Picture 8
Picture 1:
Picture 2:
< insert picture 2 here >
Picture 3:
< insert picture 3 here >
Picture 4:
< insert picture 4 here >
Picture 5:
< insert picture 5 here >
Picture 6:
< insert picture 6 here >
Picture 7:
< insert picture 7 here >
Picture 8:
< insert picture 8 here >
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