EXERCISE EVALUATION GUIDE: Los Angeles County EMS Agency DOC
Capability Description:Volunteer management is the ability to coordinate the identification, recruitment, registration, credential verification, training, and engagement of volunteers to support the jurisdictional public health agency’s response to incidents of public health significance.
Capability Outcome: None formally defined
Facility, Organization, or Agency: Los Angeles County EMS Agency / Name of Exercise: Los Angeles County Disaster Healthcare Volunteer Full Scale Exercise (2013)
Location:10100 Pioneer Blvd, Santa Fe Springs, CA 90670 / Date:
Evaluator: / Evaluator Contact Info:
Activity 1: Evaluate the DOC’s ability to coordinate and notify Disaster Healthcare Volunteers in response to resource requests from multiple healthcare facilities.
Activity Description: At the time of an incident, the DOC will utilize redundant communication systems where available to request that prospective volunteers participate in the agency’s response.
Task /Observation Keys / Date/TimeofObservation and TaskCompletion
1.1
/ The DOC is able to receive resource requests for disaster healthcare volunteers from multiple healthcare facilities.
1.1.a. Each healthcare facility submits a resource request.
1.1.b Each request was appropriately completed.
1.1.c The DOC acknowledged receipt of each request.
1.1.d The DOC has a firm understanding of the number, type, and expected level of disaster training and preparation required for each requested DHV?
1.1.e The DOC has a firm understanding of the details regarding duty setting, work environment, housing conditions, deployment duration, likely transportation mechanisms, and other aspects of the mission.
1.1.f The DOC achieves agreement with requesting facilities regarding which entities will be coordinating and supporting deployment logistics. / Time: Task Completed? Y/N
Fully[]Partially[]Not[]N/A[]
1.2
/ The DOC is able to coordinate and support logistics planning with multiple healthcare facilities related to deployment planning for disaster healthcare volunteers.
1.2.a.The volunteer management unit leader position and relevant support components of the DOC activated and staffed.
1.2.b Each unit’s deployment was correlated to a specific mission. / Time: Task Completed? Y/N
Fully[]Partially[]Not[]N/A[]
Observations
Activity 2: Evaluate the DOC’s ability to organize, assemble, and dispatch Disaster Healthcare Volunteers to multiple healthcare facilities.
Activity Description:The DOC will coordinate the assignment of volunteers to public health, medical, mental/behavioral health, and non-specialized tasks as directed by the incident.
Task /Observation Keys / TimeofObservation/TaskCompletion
2.1
/ The DOC is able to create mission and deployment groups in Mission Manager relevant to each deployment venue.
2.1.a. Appropriate unit coordinators are notified of the deployment request.
2.1.b Mission and deployment groups are created for each deployment venue.
2.1.c Notifications are sent to appropriate volunteers. / Time: Task Completed? Y/N
Fully[]Partially[]Not[]N/A[]
2.2
/ The DOC is able to validate licenses and credentials prior to deployment of volunteers.
2.2.a. The licenses of all appropriate volunteers checked prior completing deployment rosters / Time: Task Completed? Y/N
Fully[]Partially[]Not[]N/A[]
2.3
/ The DOC provides a roster of all Disaster Healthcare Volunteers assigned to each healthcare facility.
2.3.a. A roster is compiled for each deployment site (healthcare facility).
2.3.b. Electronic and hardcopies of each deployment site roster are delivered to appropriate points of contact at each requesting facility prior to volunteer check-in.
2.3.c Electronic and hardcopies of each deployment site roster are delivered to each relevant Mobilization Center prior to volunteer check-in.
2.3.d Each roster is accurate (e.g., contains each disaster healthcare volunteer assigned to that site, and no more; contains name and clinical license number, etc.). / Time: Task Completed? Y/N
Fully[]Partially[]Not[]N/A[]
2.4
/ The DOC communicates reminders, travel instructions, deployment information, and other content to disaster healthcare volunteers.
2.4.a. The DOC sends the correct and complete deployment instructions sent to each volunteer prior to deployment. / Time: Task Completed? Y/N
Fully[]Partially[]Not[]N/A[]
2.5 / The DOC activates, deploys, and supports Mobilization Center(s)/Mobilization Center Teams at the six hospitals.
2.5.a A mobilization center opens at each hospital.
2.5.b Each center is adequately staffed. / Time: Task Completed? Y/N
Fully[]Partially[]Not[]N/A[]
2.6 / The DOCestablishes and maintains two-way communication with each healthcare facility during the deployment.
2.6.a The DOC is able to receive calls from each healthcare facility.
2.6.b The DOC is able to reach the point of contact at each facility. / Time: Task Completed? Y/N
Fully[]Partially[]Not[]N/A[]
Observations
Activity 3: Evaluate the DOC’s ability to release volunteers based on evolving incident requirements or incident-action plan and coordinate with partner agencies to assure provision of any medical and mental/behavioral health support needed for volunteers to return to pre-incident status.
Activity Description:The DOC supports and coordinates the demobilization of volunteers.
Task /Observation Keys / TimeofObservation/TaskCompletion
3.1
/ The DOC is able to track and record the demobilization of disaster healthcare volunteers.
3.1.a. The DOC is able to collect all DSW and check-in forms from mobilization centers.
3.1.b The DOC is able to collect all HICS 253 forms from all receiving facilities.
3.1.c The DOC is able to collect all ICS 226 from receiving facilities. / Time: Task Completed? Y/N
Fully[]Partially[]Not[]N/A[]
3.2
/ The DOC is able to manage the demobilization and follow-up process with disaster healthcare volunteers.
3.2.a. The DOC supports out-processing, post-deployment exit interviews, and post-deployment screening of volunteers. / Time: Task Completed? Y/N
Fully[]Partially[]Not[]N/A[]
Observations
Exercise Evaluation Guide: LAC EMS Agency DOC1 Los Angeles County DHV Full Scale Exercise - 2013