Example Skills Matrix
Name of Work Team: / Queensland Security Services - Guarding GroupDepartment/Area: / Manpower
Rating Key:
Rating Key: / 4 = Highly skilled / Highly skilled ‘expert’ who can train others.3 = Skilled / Competent with sound skills. Does not need assistance.
2 = Partially skilled / Some gaps in skills and requires assistance.
1 = Not skilled / Skills gap and cannot perform work.
NA = Skills not required / Employee does not require these skills to perform their work.
JOB SKILLS LISTING / Jill Roach / Tom Smith / Bill Blake / Sarah Toohey / Mark Edwards / TEAM TOTALS
EMPLOYEE SCORES (Rating 1-4)
1 / Communicate (writing, questioning, active listening, signals, signs, phonetic alphabet) / 4 / 2 / 2 / 2 / 4 / 14
2 / Numeracy (calculation, estimation) / 4 / 2 / 2 / 4 / 4 / 16
3 / Literacy to read and understand a range of information including procedures / 4 / 2 / 2 / 2 / 4 / 14
4 / Record, report and document information / 4 / 2 / 2 / 2 / 4 / 14
5 / Operate and maintain a vehicle / 4 / 3 / 3 / 4 / 4 / 18
6 / Assess risk levels to identify security risks / 4 / 1 / 2 / 3 / 4 / 14
7 / Apply the hierarchy of controls / 4 / 1 / 2 / 3 / 4 / 14
8 / Operate security and communications equipment / 4 / 2 / 2 / 2 / 4 / 14
9 / Implement first aid procedures / 4 / 1 / 4 / 4 / 1 / 14
10 / Plan and prioritise tasks and manage own work tasks / 4 / 2 / 2 / 3 / 4 / 15
11 / Work as a member of a team (cooperation, feedback) / 4 / 3 / 4 / 4 / 4 / 19
12 / Use computers to record and report information / 4 / 3 / 4 / 1 / 2 / 14
13 / Observation to identify potential security risks / 4 / 2 / 2 / 3 / 4 / 15
14 / Problem solving / 4 / 2 / 2 / 3 / 4 / 15
15 / Negotiation to defuse/resolve conflict / 4 / 1 / 2 / 3 / 4 / 14
16 / Direct the flow of people through an access point / 4 / 1 / 1 / 3 / 4 / 13
17 / Monitor and identify alarms (audible and visual) / 4 / 1 / 1 / 3 / 4 / 13
18 / Search people and property / 4 / 1 / 1 / 3 / 4 / 13
EMPLOYEE TOTALS / 72 / 32 / 40 / 52 / 67
ãCommonwealth of Australia 2009