Events Co-ordinator
JOB TITLE: Events Co-ordinator
REPORTING TO: Senior Events Manager
DEPARTMENT: Fundraising
Purpose:
To undertake the administration and co-ordination of events for The Anthony Nolan Events Team, to include but not limited to, all National Running Events, and Overseas Challenges.
- To develop and implement procedures to ensure the smooth running and efficiency of the national running events
- To implement strategies for marketing such events to increase participant levels
- To maximise income generation from running events and achieve agreed objectives, including income and expenditure projections
- To build relationships with potential and existing supporters, with suppliers and with event organisers, which build the supporter base of Anthony Nolan, and lead to beneficial outcomes for the charity
- To review and evaluate the performance of events and other fundraising activities and plan, with the Events Manager, future activities accordingly
Responsibilities:
- Customer Care
- To have a thorough overview of the events programme with sufficient knowledge so as to show initiative in dealing with straightforward enquiries from participants (and general enquirers).
- To respond to all enquiries into the Events Team in a professional manner, ensuring all relevant information is timely and accurately entered, and maintained on The Anthony Nolan database (ALMS) in conjunction with Anthony Nolan procedures and the Data Protection Act.
- To support event participants with their training and fundraising to ensure they meet the minimum requirements for the event.
- National Events and Overseas Challenges
- Plan, budget and coordinate national and overseas events in order to implement effective recruitment, retention and remittance strategies
- Coordinating event logistics (organising event materials, transport accommodation etc)
- To ensure all event applications are processed, screened and fulfilled.
- To be responsible for event materials stock levels and to ensure they are available for use by participants, staff and supporters, and that they are despatched in a timely fashion.
- To work with the Events team to ensure all events and publicity linked to Events are adequately supported with materials and/or staff.
- To work and assist on the development of all running and overseas events, and any new events undertaken by the team.
- To be responsible for all mailings and supporting the regular programme of communication.
- Marketing and Cross-sell
- Overseeing events marketing, publicity and promotion – signing off proofs, providing case studies for press releases
- To assist with all press and PR activity surrounding the events.
- Proactively developing the National Events and Overseas Challenge digital marketing strategy, including social media presence, quarterly e-newsletters and web content
- Tracking cost-effectiveness of all marketing methods by accurate recording on Anthony Nolan database and post-event analysis
- To ensure all work undertaken with supporters underpins the objective to create long term committed financial donors to Anthony Nolan
- To cross-sell a targeted number of other fundraising activities
- Ensure the key fundraising messages are accurately reflected in communications developed both inside and outside of fundraising
- Ambassadorial Role
- To represent the Charity at events as required.
- Proactively network with other charity representatives to glean competitor analysis and share best practice.
- Other Duties
- To develop and implement administrative procedures to ensure the smooth running and efficiency of the events team.
- To supervise oversee the day to day work of temporary Events Assistants or volunteers in order to ensure procedures are carried out.
- To support all administration needs involved within the Events Team.
- To work closely with other staff members to avoid duplication of effort and reduce unnecessary workload whilst maximising all opportunities.
- Sourcing and booking contractors and suppliers
- Data management – ensuring data is effectively captured and stored in line with Data Protection protocol.
- To undertake any other activity reasonably requested by the Senior Events Manager and/or other senior Anthony Nolan management
PERSON SPECIFICATION
The following attributes are considered essential for the job:
1. Experience of working within Event Fundraising, or a relevant discipline. preferably with knowledge of National running events/Overseas challenges within the charity sector
2. Excellent administrative skills and able to show a competent level of administration experience
3. An excellent standard of I.T. literacy including Word, Excel and web-based technologies. Experience of using databases is a distinct advantage
4. Ability to work as part of a team
5. Excellent interpersonal and communication skills
6. Previous experience working within a small team
7. Able to work well under pressure, meet deadlines and achieve solutions
8. A commitment to professional standards and able to apply industry best practice to all aspects of the role
9. An enthusiasm for fundraising
CONDITIONS OF EMPLOYMENT
- Salary as advertised
- 35 hours per week, Monday to Friday with a need for flexibility
- Free life assurance of 4 times salary
- 27 days’ holiday per annum
- Group personal pension scheme
- Working evenings and weekends when required
- Staff restaurant and sports and social facilities
- Interest free travel loan
- Employee Assistance Programme