Fax Back Form

Overview / Fax Document of the ES3640MFP Gas Spring Upgrade Program

As part of its on-going process of product improvements, Oki Data is upgrading the ES3640MFP Scanner Stand. In order to complete the upgrade, Oki Data will be providing 2 different kits to our Service Partners: The first is a Tool Kit and each Authorized Service Partner will receive 1 or more of these, depending on your quantity of products. The second kit is a Parts Kit and each Authorized Service Provider will receive the required number of Parts Kits to upgrade all of your Customer’s ES3640MFP Scanner Stands.

The Tool Kit

Each Authorized Service Provider will receive 1 or more Tool Kits which will be reused on as many ES3640MFP Scanner Stand upgrades as you perform.

The Parts Kit

Each ES3640MFP Scanner Stand will require its own Parts Kit. The Authorized Service Provider will be supplied with enough Parts Kits to upgrade all of your Customers’ stands.

The Upgrade Process

After you receive the Tool and Part Kit(s), you will be required to perform the following steps to complete the upgrade process:

  1. Perform the upgrade procedure, including replacing the Gas Springs and other supplied components.
  2. Follow and complete the 2- part instructionform enclosed with each Parts Kit.
  3. Repack the originalsprings in the same packaging you received the new gas springs, and include the pink copy of the instructionform
  4. Use the pre-addressed, pre-paid return labels to return the original springs with the completed formto Oki Data.

REMEMBER: Retain the Oki Data supplied Tool Kit(s).

Reimbursement

Oki Data will reimburse each dealer $300.00 per parts kit installation within 60 days. After 60 days each kit installation will be reimbursed at $200.00. These rates are based on when you receive the parts kits and the dates the springs are picked up from your location. Reimbursements will be mailed after all of your customer units have been upgraded.

What Starts This Procedure?

After you have read the enclosed materials and understand what’s required of your Service Organization to complete this upgrade procedure, sign and date this form and fax it back to Oki Data at 856-222-5010 to Shirley Cortese. When Oki Data receives this faxed sheet, we will initiate the shipment of the Tool and Parts kits.

Note: Please indicate the quantity of ES3640 MFP units in the field and also in your current inventory, so that we can send the appropriate number of kits to your location. After providing this important information, sign, print, verify your dealership and title, and then fax this document back to us. Thanks for all of your cooperation.

Number of units in the field ______+ Number of units in inventory ______= total: ______

(Sample Mail Merge Data)

ABC Copy Products

123 Main Street

Anytown, NJ08054

(123) 456-7890

Signature:______

Printed Name:______

Dealership Name / Job Title:______