Eric James Jordan

116 Park Saint Jacob, IL 62281

618-520-4392 cellular

Profile

/ Results driven staffing professional and manager with a consistent record of achievement. Over 10 years experience in all aspects of full-cycle recruiting and customer service in fast-paced commercial staffing environment, warehousing, account management, and employee relations. Superior communication skills and proven ability to diffuse highly charged situations and provide win-win solutions. Tenacious is identifying and seizing new business opportunities, securing customer loyalty and forging strong relationships.
Extensive background in Human Resources affairs, including employee recruitment and retention, mediation, conflict resolution, HR record management, and legal compliance. Developed client specific orientations along with client safety inspections to reduce worker’s compensation costs and reduction in employee turnover.
Excellent Leadership ability demonstrated by consistently driving forward significant growth in a revenue and market share in the highly competitive staffing industry. Successful management and execution of sales plans, annual budgets, revenue goals, costs, project estimates and profit measures along with client/account management and development. Ability to motivate and build synergetic, collaborative teams that achieve peak productivity and results.

Relevant Experience & Accomplishments

Program Coordination

  • Created a cost savings plan for World Wide Technology that helped saved an estimated $70,000 without having to cut staff.
  • Oversaw RFP process for World Wide Technology to find best fit for location in Granite City.
  • Created an Excel based spreadsheet to help grade employees on their performance.
  • Designed service development plans and conducted operation assessments.
  • Created multiple dashboard metrics to track payroll, performance and budgets.

Management/Supervision

  • Awarded the 2010 Manager Rookie of the Year award at Spencer Reed Group for setting records for sales in first year
  • Assisted the Warehouse manager in the recruitment and retention of supervisors and staff of 600 employees.
  • Trained, supervised and evaluated staff, coached improvement computer skills and overall performance improvement.
  • Successfully refined and implemented new training programs for excel and payroll.

Employment

/ National Accounts Recruiter,Yoh Staffing
  • Responsible for 8 different national accounts.
  • Full-cycle recruiting
  • Fields of recruiting, IT, Professional, Accounting and Light Industrial
  • Assisted in training new recruiters with the “how-to’s” of recruiting and sourcing. .
  • Familiar with Monster, Careerbuilder, Indeed, LinkedIn and various other recruiting/sourcing tools.
/ 2011- Present
Branch Manager, Encore Staffing
  • Key player in the successful launch of new branch within the Saint Louis market.
  • Responsible for the overall performance and activities within the Saint Louis branch including candidate recruitment, training, employee relations, business development, customer service and retention and P&L management (doubling profits within the first 3 months in position).
  • Assisted sister company in recruiter management positions for remote locations.
Warehouse Manager/ Supervisor,RawlingsGear.com
  • Run day to day operations of the warehouse
  • Improved inventory accuracy from 75% from my arrival to 95% upon my departure
  • Improved shipping accuracy from 92% to 99%
  • Reorganized entire warehouse from quicker, cleaner picking and shipping
  • Raised shipping pieces per hour average from 22 per hour to 45
/ 2009-2011
2008-2009
Staffing Coordinator, Professional Employment Group
  • Worked with sales staff with potential new clients and assisted with outside sales.
  • Interviewed/ recruited potential candidates for positions in the warehouse
  • Counseled employees on performance and attendance
  • Handled workman’s compensation claims
  • Maintained OSHA logs
  • Processed payroll
  • Assisted Branch Manager and owner on day-to-day operations and numbers
Logistics Analysis and Warehouse Clerk, World Wide Technology, Inc.
  • Assisted Warehouse Manager and Supervisors in day-to-day activities
  • Update Dashboards and Metrics for tracking payroll and performance for warehouse employees
  • Handled all of the purchasing for warehouse supplies
  • Helped interview potential new employees
  • Trained multiple employees on how to do payroll, general computer usage as well as advanced Excel
  • Maintain OSHA logs
  • Handled hiring of temporary Employees
  • Occasionally assisted with RMA material
  • Trained employees on hand scanners and general computer usage
  • Assisted with working with staffing agencies on job openings
/ 2007-2008
2005-2008
On-Site Manager, Keystone Event Staffing, Gateway Grizzlies
  • Managed approximately 80 employees
  • Set schedules for the entire season for all of the home games
  • Tracked time and handled payroll
  • Worked with GM Tony Funderberg of the team on special events (concerts, cleaning days)
  • Handled any workers’ compensation issues that may arise
  • Counseled employees on attendance and performance
  • Interviewed and recruited for all positions
  • Just one season
/ 2005-2005
On-Site Supervisor, Kelly Services, Inc., Yazaki North America
  • Interviewed/ recruited potential candidates for positions in the warehouse
  • Counseled employees on performance and attendance
  • Handled workman’s compensation claims
  • Maintained OSHA logs
  • Processed payroll
  • Supervised up to 600 employees between 2 shifts
/ 2002-2005

Education

/ ITT Tech, Arnold Campus - erBusiness Administration
Triad High School – Saint Jacob, Illinois

References

/ Available upon request