EOI – Stage 2: National Careers Service
Adviza is a registered charity and has been delivering the National Careers Service across the Thames Valley, Gloucestershire, Swindon and Wiltshire since 2014. The service is being re-tendered by the ESFA who are looking for Primes to deliver across new geographical patches.
The service involves the delivery of high quality impartial careers information, advice and guidance to adults across the country.
We are interested to hear from organisations who are interested in working in partnership with us to deliver the new National Careers Service across the South West and Oxfordshire lot from 1stOctober 2018.
Priority Groups
- Low skilled adults without a Level 2 qualification
- People with special educational needs or disabilities
- Adults aged 18-24 not in education, employment
- Adults unemployed for over 12 months
- Single parents
- Adults aged 50 and over who are unemployed or at demonstrable risk of redundancy
Procurement Timetable:
Task / DeadlinePublication of ITT / 12 February 2018
ITT closes / 17:00 on 26 March 2018
Presentations (if necessary) / 21 – 25 May 2018
Notification of tender results / 18 June 2018
Contracts issued from / 28 June 2018
Delivery commences from / 1 October 2018
National Outcomes Targets
- Customer Satisfaction: 90% customers to be very satisfied or satisfied with the Area Based Service they receive.
- Career Management: 75% customers to actively manage their careers.
- Jobs and Learning:
For the first 6 months period of the contract: 40% customers to achieve a job and learning outcome.
For the remaining period of the contract: 45% customers to achieve a job and learning Outcome.
All the information provided as part of this process will be treated in the strictest confidence.
Please complete the following questions in Century Gothic 11 and do not exceed the maximum word count.
Completed questionnaires need to be returned to by Friday 9thMarch no later than 4 pm.
Bidding Areas:Sub-Contractor Name
Registered Address
Type of Organisation
Company Registration Number
Registered VAT Number
Contact Name
Address, if different from above
Telephone Number
Mobile Number
Question 1: Please describe how you will meet the needs of each priority groupand what innovative ways you plan to introduce and engage with these groups. Provide any evidence of previous orcurrent delivery with these customer groups:
(Maximum 250 words per question)
Low skilled adults without a Level 2 qualification:People with special educational needs or disabilities:
Adults aged 18-24 not in education, employment:
Adults unemployed for over 12 months:
Single parents:
Adults aged 50 and over who are unemployed or at demonstrable risk of redundancy:
Question 2: Maximum 300 words
Please describe how you will empower customers to manage their own career journey:Question3: Maximum 300 words
Please describe how you will embed and introduce fresh digital tools to use in your delivery with your customers:Question 4:Maximum 300 words
How do you measure the delivery of your service and how do you know it is good? Please include the qualification levels of your current delivery staff:Question 5:Maximum 500 words
Please say what strategic networks you are aligned to in your local area and how this assures that you are meeting the local area needs:Question 6:
Please provide details of current delivery venues, including full addresses:Performance
Please provide the details of current National Careers Service performance against profile for the period 1 April 2017 – YTD (Year to Date). If you do not currently undertake NCS delivery please provide details of an alternative programme which has payment by results outcomes:
Number of NCS starts:Number of CSOs (Customer Satisfaction Outcomes):
Conversion Rate of Starts to CSOs:
Number of CMOs (Career Management Outcomes):
Conversion Rate of Starts to CMOs:
Number of JLOs (Jobs or Learning Outcomes):
Conversion Rate of Starts to JLOs:
Geographical areas:
Other comments:
Quality
The ESFA has stipulated that certain awards and policies must either be in place prior to delivery, or be in placewithin the first 6 months of delivery. Please complete below (not all are mandatory but if you have them please complete)
Awards / Date of accreditation & expiry / Committed to put in placeMatrix
Cyber Essentials Plus
ISO9001
ISO27001
Investors in People
Policies / In place and current / Committed to put in place
Health & Safety
Data Protection including GDPR
TUPE
IT Security
Environmental & Sustainability
Equal Opportunities & Diversity
Quality Improvement
Safeguarding
Business Continuity & Disaster Recovery
Any other comments or information you wish to add in support of your EOI.
Maximum 500 words
Declaration
I confirm that I am authorised to sign this on behalf of my organisation and the information given is true and accurate:
Signed:………………………………………………………………………………..……
Position:………………………………………………………………………….…………
Date:…………………………………………………………………….…………………..
Contact Number:…………………………………………………………………………
The organisation’s latest company accounts are attached
THANK YOU FOR COMPLETING THIS FORM AND FOR YOUR INTEREST IN WORKING WITH ADVIZA
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