JENNIFER ALLEN

3650 Maple Avenue 510-482-1313 Home

Oakland, CA 94602 510-459-0878 Cell

510-291-3125 Fax

English – Native Spanish – Fluent

TRANSLATION / INTERPRETING EXPERIENCE

  • Translators Inc. – October 2004 to present. Regular freelance work for Miami-based translation agency. Spanish-to-English translation of documents ranging many fields: legal, public relations, educational materials, and more. English-language editing of translations from foreign languages.
  • Ad-Ex Translations – January 2005 to present. Spanish-to-English freelance work covering a variety of fields and topics, including transcription services.
  • J.D. Edwards – May 2002 to November 2002. English Terminology Intern. Responsible for providing new English terminology, editing existing terminological entries, and editing English documents, including translations from foreign languages.
  • Foreign Broadcast Information Service – May 2001 to April 2002. Independent contractor with daily contract work, providing Spanish-to-English translation of press highlights for various Latin American countries.
  • Language Line Services – November 2000 to May 2002. Regular contract phone interpreter, dealing with variety of calls, including insurance, healthcare, legal, and 911.

US EDUCATION

  • MA, Spanish/English Translation – May 2000

Monterey Institute of International Studies (MIIS)

Graduate Thesis: Spanish-to-English translation of 80 pages of the novel "Andamos huyendo Lola" by Elena Garro.

  • Honors BA, Spanish & Latin American Literature – May 1996

Johnston College at University of Redlands

Honors Thesis: Spanish-to-English translation of 60 pages of the novel "Cambio de armas" by Luisa Valenzuela.

EDUCATION ABROAD

  • University of Salamanca – Fall 1994

Semester of study in Salamanca, Spain

CUSTOMER SERVICE / MANAGEMENT EXPERIENCE

  • Hibernia Mitchell Insurance Services – April 2002 to present. Client Services Representative for small insurance center, responsible for data entry, customer contact, running reports, and other customer-service duties. In January 2003, promoted to Team Leader of the office, responsible for managing six Client Services Representatives. Duties included managing payroll; timekeeping; interviewing, hiring, and training new employees; and other managerial tasks.
  • Gap, Inc. – November 1997 to August 1999. Sales representative; recipient of several in-company awards for high sales and superior customer service.
  • Nabisco Biscuit Company – July 1996 to September 1997. Retail representative, responsible for ordering, sales, and managing a team of merchandisers. Recipient of several in-company sales awards.
  • Sacramento Country Day School – June 1992 to August 1994. Receptionist for fast-paced K-12 school with multiple phone line. Responsible for general clerical duties.

COMPUTER SKILLS

  • Strong knowledge of Microsoft Office Suite. Familiarity with Trados and Multi-Term tools.
  • Typing: 75 words per minute.