Employment Position Description

Employment Position Description

EMPLOYMENT POSITION
DESCRIPTION

Position Title: Tag-InDepartment:Delivery
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Supervisor:Route or Retail Manager/General Manager
Positions Supervised:None

Position Responsibilities:

Tagging and marking in all route customers’ clothes in a timely and accurate manner. The individual must comply with all of the company policies in ensuring the best quality customer service and attention.

Daily Functions:

  1. Tag and accurate mark in clothes on the day of delivery.
  2. Communicates concerns to the proper department.
  3. Fully recognize item’s brand, color, design and upcharges.
  4. Enter correct data-customer and garment.
  5. Must represent the company with complete professionalism.
  6. Keeps bags clean.
  7. Enters new customers when necessary.
  8. Works with Customer Service Manager in maintaining regular customers.
  9. Must be willing to perform other assigned duties.

Key Measurables and Accountability of Position:

  1. Correctly enters all data.
  2. Performs duties in an efficient manner.
  3. Recognizes special need items and customer concerns.
  4. Complies with all company policies.
  5. Professional service is demonstrated at all times.
  6. Recognizes incomplete customer information.
  7. No reported conflicts with company personnel.

Qualifications:

Education/Knowledge:High School Diploma, GED or equivalent.

Skills/Abilities:Works well without direct supervision.
Make quick judgment decisions.
Phone service skills.
Basic computer skills and typing.

Appearance/Other:Clean appearance.
Dresses in dry-cleaning-type clothing.

Decision Making:Must be able to carry out detailed instructions.
Problem solving when needed.

Work Habits:Limited number of call-ins.
Performs as a team player.

Physical Requirements of the position.

Communication:English required, Spanish is preferred.
Speak in complete sentences.
Must be attentive to customers concerns.
Must be willing to listen to direction given.
Able to hear normal conversations.

Dexterity:Be able to stand at long periods of time.
Climbing, balance, kneeling and routine walking.
Able to type in an efficiency speed.

Visual Abilities:Must be able to read the computer screen.
Average peripheral, and color vision.

Purpose Of Job Description:

The overall intent of this form is to assist organizations in the hiring process

So that it is fairly administered and that qualified employees are chosen. The

essential element is to be effective during the appraisal process for promotions,

transfers, layoffs and terminations.

All Descriptions have been reviewed to ensure that only essential functions and

basic duties have been included and described as minimum standards in order to

successfully perform the job at hand. Additional functions and requirements may

be assigned by supervisors as deemed needed and appropriate.In compliance

with the Americans with Disabilities Act, it is possible that any requirements may

be modified to reasonably accommodate disabled individuals. However, none

will be made which may present a serious health or safety risk to the employee,

customer or others or which also may cause undue hardships on the organization.

I have read the above job description and understand the requirements. I am

able to perform all these above mention functions. I have disclosed all

concerns to the supervisor that may limit or hinder my overall performance.

If any accommodation is required and agreed upon, please list below.

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Supervisor SignatureEmployee Signature

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Date.

Rev 06/08Tag-In The Route Pro, Inc.

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