Employee VolunteeringCoordinator - London
Job Description
Working Hours:Full Time
Salary:£25,500
Contract:12 months, renewable
Reporting to:Chief Executive
Location:London
About TimeBank
TimeBank is a national volunteering charity. We run volunteering projects which are designed to tackle social issues, from social exclusion to digital inclusion. We know the difference volunteers can make and are constantly expanding our tried and tested volunteer mentor model. In addition we run employee volunteering programmes for corporates to support their staff to volunteer in their local communities.
Purpose of the role
To coordinate and administer the delivery of all our employee volunteering throughout 2018. To launch the Christmas campaign in the autumn, and lead delivery of our ‘Christmas Party volunteering’. This role involves providing support to employee volunteers and the local charities they give time to. You will be inspiring, guiding and informing volunteers by email and phone. This could be their first volunteering experience and we need you to help them have a positive encounter with volunteering, sustain their interest and help them to make a real difference to their communities. You will become a vital part of TimeBank’s high quality, end-to-end volunteer journey.
Key responsibilities
- Provide day-to-day phone and e-mail responses to people requesting information about employee volunteering
- Source volunteering opportunities which should be impactful in spite of a short term intervention (usually a day or half day)
- Develop and maintain relationships with local and national charities and community organisations that provide opportunities for employees, offering support and ensuring quality volunteering opportunities are provided
- Organise and coordinate group volunteering for employees
- Maintain and update a database of volunteering opportunities andcommunity organisations
- Provide comprehensive briefing documents for volunteers and community partners in advance of volunteering days, and be present on the day to support volunteers
- Develop and maintain relationships with relevant corporate clients
- Work alongside TimeBank’s Fundraising and Business Development Coordinator to develop our offering to clients, with a focus on creating longer term programmes of volunteering, and to proactively sell the service to new clients
- Work closely with TimeBank’s Communications Manager to promote employee volunteering and increase interest and take up from companies
- Follow TimeBank’s policies and procedures. This includes undertaking all duties in a way that values others, does not discriminate and promotes equality.
- Undertake any other duties as may be required from time to time.
Person specification
Knowledge
- Knowledge of corporate social responsibility
- Knowledge of Microsoft Office or equivalent
Essential
- Knowledge of the principles and practice of volunteer management
- Knowledge of, and a commitment to, the principles of equal opportunity, impartiality and confidentiality
- Experience of working as part of a team within an office-based environment
- Customer focus and a commitment to TimeBank’s volunteering mission
Essential
Essential
Skills
- Able to communicate well with a wide range of audiences
- Strong eye for detail and thorough approach in written work
- Effective time management skills, including ability to prioritise tasks, work flexibly and meet deadlines
Essential
Essential
- Able to identify support needs for a distinct group and implement high quality customer support
- Able to manage corporate clients and maintain successful relationships
- Able to use initiative to identify opportunities to develop or improve services
- Able to share ideas and learning and work in a supportive way across a team
- Able to work independently, away from TimeBank’s main office where necessary
Essential
Experience (in paid or unpaid work)
- Experience of working with volunteers
- Experience of project management including budgeting, health and safety, and risk assessments
Desirable
- Experience of partnership working
- Experience of organising and facilitating group volunteering days
- Experience of managing staff or volunteers
Qualifications
- Educated to degree or equivalent experience
Circumstances
- The post will be full time office-based in London
- Some travel within the United Kingdom might be required, with occasional overnight stays away from home.
For any enquiry regarding this post contact Calley Clay: or 020 3111 0700