GENERAL SERVICES ADMINISTRATION
FEDERAL SUPPLY SERVICE
AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICELIST
FINANCIAL AND BUSINESS SOLUTIONS(FABS)
SCHEDULE 520
SIN 520-5 LOAN SERVICING AND ASSET MANAGEMENT
EDUCATIONAL CREDIT MANAGEMENT CORPORATION (ECMC)
1 Imation Place, Building 2
Oakdale, MN 55128-3422
Telephone: (651) 325-3493
Fax Number: (651) 325-4086
Company Web Site:
Ordering Information contact: J. Hamlin Sjoberg III-
GSA Schedule Contract Administrator: J. Hamlin Sjoberg III -
GSA Schedule ContractNumber:GS-23F-0002W
Period Covered byContract: October2, 2009–October 1, 2014
Business Size: Large
Products and ordering information in this Authorized Federal Supply Schedule forFinancial and Business Solutionsare also available on the on the
TABLE OF CONTENTS
COVER PAGE...... 1
CUSTOMER INFORMATION...... 3
EDUCATIONAL CREDIT MANAGEMENT CORPORATION - OVERVIEW...... 6
AWARDED PRICING...... 8
CUSTOMER INFORMATION
1a.Special Item Numbers:
SIN 520-5: Loan Servicing and Asset Management
1b.Lowest Priced Model and Lowest Unit Prices:
Prices shown in pricelist are net.
1c.Labor Category Descriptions:
None
2.Maximum Order:
$1 million per SIN
3.Minimum Order Limitation:
$100 per SIN
4.Geographic Coverage:
Domestic
5.Points of Production:
Educational Credit Management Corporation (ECMC)
1 Imation Place, Building 2
Oakdale, MN 55128-3422
6.Statement on Net Price:
Prices shown in pricelist are net.
7.Volume Discounts:
ECMC is not offering additional discounts at this time.
8.Prompt Payment Terms:
None
9a.Acceptance of Government Purchase Cards Below Micro-Purchase Threshold:
ECMC accepts government purchase cards below the micro-purchase threshold.
9b.Acceptance of Government Purchase Cards Above Micro-Purchase Threshold:
ECMC accepts government purchase cards above the micro-purchase threshold.
10.Foreign Items:
N/A
11a.Time of Delivery:
To be negotiated per each delivery order.
11b.Expedited Delivery:
Expedited Delivery: Contact ECMC
11c.Overnight and Two-Day Delivery:
Overnight and Two-Day Delivery: Contact ECMC
11d.Time of Delivery:
Urgent Requirements: Contact ECMC
12.F.O.B. Points:
Destination
13a.Ordering Address:
Educational Credit Management Corporation (ECMC)
Attn: J Hamlin Sjoberg III
1 Imation Place, Building 2
Oakdale, MN 55128-3422
Telephone: (651) 325-3493
Fax Number: (651) 325-4086
Email:
13b.Ordering Procedures:
Supplies and services, ordering procedures, information on Blanket Purchase Agreements (BPA’s), and a sample BPA can be found at the GSA/FSS Schedule homepage (
14.Payment Address:
Educational Credit Management Corporation (ECMC)
Attn: Lynn Kadrlik, Finance Department
1 Imation Place, Building 2
Oakdale, MN 55128-3422
Telephone: (651) 325-3051
15.Warranty Provision:
N/A
16.Export Packing Charges:
N/A
17.Terms and Conditions of Government Commercial Credit Card Acceptance:
ECMC accepts government commercial credit card for all purchases whether below or above the micro-purchase threshold.
18.Terms and Conditions of Government Rental, Maintenance, and Repair:
N/A
19.Terms and Conditions of Installation:
N/A
20.Terms and Conditions of Repair Parts Indicating Date of Parts Price Lists and any Discount from List Price:
N/A
21.List of Services and Distribution Points:
N/A
22.List of Participating Dealers:
N/A
23.Preventive Maintenance:
N/A
24a.Environmental Attributes:
N/A
24b.Section 509 Compliance:
No
25.Data Universal Number (DUNS):
00-795-8366
26.Notification Regarding Registration in CCR Database:
ECMC is registered in the Central Contractor Registration (CCR) database.
27.Uncompensated Overtime:
Overtime hours are NOT authorized unless approved by a supervisor.
EDUCATIONAL CREDIT MANAGEMENT CORPORATION - OVERVIEW
Educational Credit Management Corporation (ECMC) is a nonprofit 501(c)(3) company that provides services in support of higher education finance. Currently, ECMC serves as a national Federal Family Education Loan (FFEL) Program guaranty agency, insuring a $10 billion student loan portfolio that spans 38 states and the District of Columbia. ECMC works with schools and lenders to lower student loan default rates, increase college access, and promote financial literacy. ECMC maintains an extensive delinquency aversion and default prevention program as well as a post-default collections program to assist borrowers in all aspects of their student loan repayment. In addition to its guaranty agency responsibilities, ECMC also services bankruptcies for both the FFEL and Direct Loan Programs. Through servicing a currently outstanding $1.4 billion student loan bankruptcy portfolio, ECMC has returned $1.5 billion in recoveries to the U.S. Treasury. Through ECMC Foundation’s programs, low-income, first-generation college-bound students are assisted in furthering their education goals. ECMC is based in Oakdale, Minnesota.
ECMC has been providing sustaining resources and services to support the U.S. Department of Education (ED) requirements for management, technology, integration, analysis and services for specialized loan servicing, hardware and software, communications and Internet capability. These resources and services include operations, customer support, implementation, maintenance, liaison, and related technical assistance to support ED student loan accounts. ECMC has the staffing, expertise and resources available to fulfill the requirements under its GSA Schedule 520 awards.
ECMC’s organizational capabilities consist of management and technical expertise in the highly regulated government student loan program. ECMC administers the FFEL Program on behalf of the U.S. Secretary of Education, and as such partners with lenders, schools, and students to ensure compliance. At the end of 2008, ECMC’s outstanding guarantee portfolio was $10.5 billion, with nearly $2.0 billion in Virginia and Oregon, where ECMC is the designated guaranty agency. As a national bankruptcy processor of an outstanding bankruptcy portfolio of $1.4 billion, ECMC also maintains inactive loan portfolios, conducts Administrative Wage Garnishment hearings, and operates bankruptcy-processing services to 25 guaranty agencies and the ED. ECMC’s customized servicing system designed specifically for bankruptcy processing, technically-trained specialized staff, and extensive legal network and expertise allow ECMC to operate at a 95 percent margin and return over $1.5 billion in recoveries to ED.
Over the last 15 years our management team and skilled staff have developed extensive student loan servicing, support services, asset management and due diligence experience in support of the following ECMC milestones:
1994:Establishment of FFEL Program’s Chapter 13 Bankruptcy Processing
1996: Assumption of Virginia Guarantor Responsibilities
1996: Review of California’s FAPS Origination System
1998: Review of Direct Student Loan Program (DSLP) Consolidation System
1999: Review of Massachusetts Guarantee System
2000: Elimination of Department backlog in DSLP Chapter 13 Processing
2004: Assumption of Oregon Guarantor Responsibilities
2007: Provide Financial and Management Assistance to Louisiana Guarantor
As a result of the above successes, ECMC has gained extensive program, management and technical capabilities in the following areas:
Loan issuance and guarantee processing
Default prevention program services: Preventing and curing delinquencies
Claim review and adjudication, including default, bankruptcy, death and disability
Collection and retention program services: Assisting borrowers in repaying their student loans
Full-cycle bankruptcy servicing, including payment processing, refunds, Proof of Claim (POC) filing, dischargeability determination and joint debtor cases
Administrative Wage Garnishment and U.S. Treasury Offsets
Litigation for bankrupt student borrowers
Back-end processing services: Mailroom, records retention and imaging services
Additionally, and in support of our business enterprise, ECMC has extensive experience in all aspects of operational activities, including: administrative, technological, business process improvement, financial reporting and contract performance matters. To further promote a project management culture and enterprise perspective throughout the organization, ECMC has established a Program Management Office (PMO) function to lead our annual strategic and tactical planning processes. The PMO ensures all investments and initiatives are aligned with ECMC’s goals, strategies and objectives.
SIN 520-5–FINANCIAL AND BUSINESS SOLUTIONSAWARDED PRICING
Special Item Number (SIN): / Service: / Awarded Rate:520-5 / Administrative Wage Garnishment Hearing Fees (1 – 75) / $375.00
520-5 / Administrative Wage Garnishment Hearing Fees (76 – 150) / $300.00
520-5 / Administrative Wage Garnishment Hearing Fees (151+) / $250.00
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