INFORMATION

Registration Desk: / Conference Assistant
Kristina Bogataj / 041-777-635 / Uroš Hribar / 041-777-636
Technology: / Local Transfer:
Gregor Lenart / 041-777-457 / Andrej Ristič / 041-635-265

INTERNET/E-MAIL SERVICE

Sunday, June 16 – Wednesday, June 19
Locations: / Internet/e-mail service
Hotel Golf – Lobby – 25 computers / provided by SRC.SI
Hotel Kompas – 1st Floor – 8 computers
Hotel Kompas – Grajska Hall – 15 computers

CONFERENCE SPONSORED BY

Faculty of Organizational Sciences, University of Maribor

Government of the Republic of Slovenia

Organizations in Slovenia’s Electronic Commerce Project

Ministry of Education, Science and Sport, Republic of Slovenia

Chamber of Commerce and Industry of Slovenia

European Commission


16th Bled Electronic Commerce Conference
eTransformation
Bled, Slovenia, June 9 - 11, 2003
Research Track Co-Chairs:
Rolf T. Wigand, Mauldin-Entergy Chair & Professor
CyberCollege, University of Arkansas, United States
Yao-hua Tan, Professor of Electronic Business
Free University of Amsterdam, The Netherlands
Outstanding Paper Award Committee Chair
Roger Clarke, Xamax Consultancy Pty Ltd, Australia

1

CONFERENCE PROGRAM SCHEDULE

Sunday, June 16 / 14.00 - 16.45
WORKSHOP / Hotel Golf, Small Conference Hall
Socio-Economic Research on eBusiness and the New Economy

Co-chairs:

Panagiotis Damaskopoulos, Senior Research Fellow

INSEAD, France

Nancy Pouloudi, Assistant Professor

AUEB, Greece

1

Sunday, June 16 / 17.00 - 19.00
UNIVERSITY FORUM / Hotel Golf, Large Conference Hall

University eCommerce Forum: Challenges for Deans and Rector

1

Panel members:

John J. Burbridge, Jr., Professor & Dean

The Martha and Spencer Love School of Business, Elon University, United States (Co-chair)

Jože Florjančič, Professor & Dean

Faculty of Organizational Sciences, University of Maribor, Slovenia

(Co-chair)

J. Felix Hampe, Professor & Dean

Institute of IS Research, University of Koblenz-Landau, Germany

Igor Lukšič, Associate Professor & Dean

Faculty of Social Sciences, University of Ljubljana, Slovenia

James A. Pope, Rector

European Business School, Germany

Ludvik Toplak, Professor & Rector

University of Maribor, Slovenia

Henk G. Sol, Professor & Dean

Faculty of Technology, Policy & Management, Delft University of Technology, The Netherlands

Paul A. Swatman, Professor & Dean

Stuttgart Institute of Management and Technology, Germany

1

Sunday, June 16 / 19.30
Hotel Golf

Dean’s Reception and Dinner for the Conference Participants

Jože Florjančič, Professor and Dean

Faculty of Organizational Sciences, University of Maribor, Slovenia

1

Monday, June 17 – Wednesday, June 19

Registration8.00 – 17.30

Break10.30 – 11.00, 15.30 – 16.00

Lunch, Hotel Golf12.30 – 14.00

1

PLENARY SESSIONS

Monday, June 17

Convention Center / 9.00 - 10.30

Conference opening

1

Jože Gričar, Professor & Director

Electronic Commerce Center, Faculty of Organizational Sciences, University of Maribor, Slovenia(Conference Chair)

Jože Florjančič, Professor & Dean

Faculty of Organizational Sciences, University of Maribor, Slovenia

Title to be announced

Janez Drnovšek, President

Republic of Slovenia

(or a Member of the Government appointed by the President)

eCommerce Research - Current Status and Future Directions

Claudia Loebbecke, Professor

Department of Media Management & Director of the Media Science Center

University of Cologne, Germany (Research Track Chair)

Rolf T. Wigand, Professor & Director

Center for Digital Commerce, School of Information Studies, Syracuse University, United States

(Research Track Co-chair)

Business in the eEconomy - Technology & Policy Aspects

Rosalie Zobel, Director

New Methods of Work and Electronic Commerce, Directorate-General Information Society, European Commission

Outstanding Paper Award

Roger Clarke, Outstanding Paper Award Committee Chair

Xamax Consultancy Pty Ltd, Australia

1

Convention Center / 11.00 - 12.30

Roles of a Minister of Information Society or an eEnvoy in Constructing eEconomy

1

Panel members:

Pavel Gantar, Minister

Ministry of Information Society, Slovenia (Chair)

Gilles Brégant, Secretary General

Mission for Digital Economy, Ministry of Economy, Finance & Industry, France

Julia Glidden, Managing Director, United Kingdom & Europe

election.com, United States

Andrew Pinder, eEnvoy

United Kingdom Cabinet Office,

United Kingdom

John Rimmer, Chief Executive Officer

National Office for the Information Economy, Australia

1

PLENARY SESSIONS

Tuesday, June 18

Convention Center / 9.00 - 10.30

Cyber Communities and Openness

1

Panel members:

Bror Salmelin, Head of Unit

Electronic Commerce Unit, Information Society Directorate-General,

European Commission (Chair)

Philippe Aigrain, Head of Sector

Software Technologies, Information Society, General Directorate,

European Commission

Jörg Schmücker, Managing Partner, Product Development and Technology

e4ib.com, Germany

Norman M. Sadeh, Associate Professor & Director Mobile Commerce Lab,

Co-director of eCommerce PhD Program

eCommerce Institute, Carnegie Mellon University, United States

1

Wednesday, June 19

Hotel Golf / 16.00 - 17.30

Issues in Next Generation eCommerce Research

1

Panel members:

Jože Gričar, Professor & Director

Electronic Commerce Center, Faculty of Organizational Sciences, University

of Maribor, Slovenia (Chair)

Tanya Castleman, Professor & Director of Research

School of Information Systems, Deakin University, Australia

Stefan Klein, Professor & Director

Department of Information Systems, University of Münster, Germany

Wolfgang König, Professor & Director

Institute for Information Systems, Frankfurt University, Germany

Angeliki Poulymenakou, Lecturer in Information Systems & Project Manager

ELTRUN, eBusiness Research Center, Athens University of Economics and

Business, Greece

Arun Rai, James A. Harkins Chair in e-Business

eCommerce Institute, J. Mack Robinson College of Business, Georgia State

University, United States

Dennis Tachiki, Professor

Tamagawa University, Japan

Hannes Werthner, Professor & Chairman

eCommerce and Tourism Research Lab (eCTRL), University of Trento, Italy &

eCommerce Competence Center - EC3, Austria

1

CONFERENCE TRACKS

Sunday, June 16

Place/Time
/ 14.30 – 16.45 / 17.00 – 19.00
Hotel Golf
Hall A
WORKSHOP / Socio-Economic Research on eBusiness and the New Economy
Hall B
UNIVERSITY / University eCommerce Forum: Challenges for Deans and Rectors

Monday, June 17

Place/Time / 11.00 – 12.30 / 14.00 – 15.30 / 16.00 – 17.30

Hotel Golf

Hall A
eGOVERNMENT
/ eGovernment: The Search for Value / eCity: Concepts and Experience from the Field
Hall B
eGOVERNMENT
/ Web Enabled Disaster and Crisis Response: What Have We Learned From The September 11th

Hotel Kompas

Jezerska Hall
RESEARCH DIRECTIONS
/ Integration in the eEconomy: Costs, Benefits, and Risks / Organizational Network Management: Challenges, Concepts and Actionable Research
Blejska Hall
RESEARCH 1
/ eBusiness Models / Evolution of eBusiness / Business Portals and Strategy
Triglavska Hall
RESEARCH 2
/ SME eCommerce Adoption / eBusiness Evolution in SMs
Grajska Hall
RESEARCH3
/ Evolution of Mobile Commerce / Mobile Commerce Technologies

Hotel Toplice

EXECUTIVE MEETING
/ Business and Government Executive Meeting on Regional eCommerce Development

1

CONFERENCE TRACKS

Tuesday, June 18

Place/Time / 11.00 – 12.30 / 14.00 – 15.30 / 16.00 – 17.30

Hotel Golf

Hall A
REGIONAL eCOMMERCE
/ eCommerce Projects and Initiatives – IDEAL – IST Brokerage Event
Hall B
BUSINESS & GOVERNMENT
/ eCommerce in Public Procurement / eCommerce in Supply Chain Management / eCommerce & Life Cycle Integration

Hotel Kompas

Jezerska Hall
RESEARCH DIRECTIONS
/ eCommerce Research Center Director´s Meeting / How do Different National Environment and Policy Influence eCommerce Diffusion? – Cross-national Research Perspectives and Results
Blejska Hall
RESEARCH 1, TECHNOLOGY
/ Mobile Commerce – Where are We and Where are We Going /

Mobile Life

Triglavska Hall
RESEARCH 2, eGOVERNMENT
/ Teaching Cases in eBusiness / Research Directions in eGovernment
Grajska Hall
RESEARCH 3
/ Trust and Reputation / Trust and Privacy / The Graduate Students Bazaar: Presentation of Electornic Commerce Prototypes and Business Ideas

Hotel Toplice

EXECUTIVE MEETING
/ Business Executive Meeting: Challenges in Regional Cross Border eCommerce: Business Executives Perspective

CONFERENCE TRACKS

Wednesday, June 19
Place/Time / 9.00 – 10.30 / 11.00 – 12.30 / 14.00 – 15.30

Hotel Golf

Hall A

BUSINESS

/ eMarkets in Operations: Signals of the eEconomy / eMarkets in Operations: Lessons Learned / The New Silk Road
Hall B

BUSINESS

/ eCommerce in Banking: Standardization Issues in Business-to-Business Payments / Here and Now and Coming Very Soon: What will be the Next Big Impacts in eEconomy

Hotel Kompas

Jezerska Hall

REGIONAL eCOMMERCE DEVELOPMENT, RESEARCH DIRETIONS

/ The Need for Cross Border Cooperation and Concerted Action / East Europe eBusiness in Action / Virtual Teams: Creating Synergies Through Organizational Partnership
Blejska Hall

RESEARCH 1

/ Marketing Challenges and Opportunities / Intermediation and Channel Integration /

Supply Chains and Procurement

Triglavska Hall

RESEARCH 2

/ Methodological Applications in eCommerce / Dynamics, Conflict, and Social Informatics / eGovernmeny and Democracy
Grajska Hall

RESEARCH 3

/ Focusing on the Customer

Hotel Toplice

MEETING, WORKSHOP

/ eCommerce Graduate Program Chair´s Meeting / Supporting Strategic Partnership across the Cultural Divide: eLearning Solutions for the Digital Age

1

CONFERENCE TRACKS

Monday, June 17 / 11.00 – 12.30
RESEARCH / Hotel Kompas, Blejska Hall

eBusiness Models

1

Chair:

Judith Gebauer, Assistant Professor

University of Illinois at Urbana-Champaign, United States

Presenters:

Capturing the Dynamics of eBusiness Models: The eBusiness Analysis Framework and the Electronic Trading Infrastructure

Sean T. McGann, Visiting Professor

Kalle Lyytinen, Professor

Case Western Reserve University, United States

Getting Sophisticated with e-Business: An Extended Model of B2B

Colin G. Ash, Senior Lecturer and Associate Head of School

Janice M. Burn, Foundation Professor and Head MIS

Edith Cowan University, Australia

An eBusiness Model Ontology for Modeling e-Business

Alexander Osterwalder, Researcher and PhD Student

Yves Pigneur, Professor and Head of Information Systems Department

HEC Lausanne, University of Lausanne, Switzerland

1

1

RESEARCH / Hotel Kompas, Triglavska Hall

SME eCommerce Adoption

1

Chair:

Niels Bjoern-Andersen, Director of Center for E-Commerce

Copenhagen Business School, Denmark

Presenters:

SME Internet Adoption: Towards a Transporter Model

Margi Levy, Senior Lecturer

University of Warwick, Warwick Business School, United Kingdom

Philip Powell, Professor of Information Manament

University of Bath, School of Management, United Kingdom

An Integrated Information Strategy for eCommerce for Export: Enhancing Networking in an International Business Context

Tanya Castleman, Professor & Director of Research

Marina Cavill, Research Fellow

School of Information Systems, Deakin University, Australia

Les Terrill, Senior Project Manager – Small Business

Department of Innovation, Industry and Regional Development, Victorian Government, Australia

Primary Dimensions of Outsourcing Information and eCommerce Technologies in Small to Medioum-sized Enterprises in New Zeland

Nabeel Al-Qirim, Lecturer

Auckland University of Technology, New Zealand

Hanoku Bathula

Auckland Institute of Studies, School of International Studies, New Zealand

1

Monday, June 17 / 11.00 – 12.30
RESEARCH / Hotel Kompas, Grajska Hall

Evolution of Mobile Commerce

1

Chair:

Wolfgang König, Professor

Institute for Information Systems, Frankfurt University, Germany

Presenters:

Mobile Commerce: A Summary of Quests for Value-Added Products and Services

Christer Carlsson, Professor

Pirkko Walden, Professor & Research Director

Department of Information Systems, IAMSR, Åbo Akademi University, Finland

Critical Success Factors for Accelerating Mobile Commerce Diffusion in Europe

Adam P. Vrechopoulos, Visiting Lecturer

Ioanna D. Constantiou, PhD Student

ELTRUN - Athens University of Economics and Business, Greece

Nikos Mylonopoulos, Assistant Professor of Information Systems

ALBA, Greece

Ioannis Sideris, PhD Researcher

ELTRUN - Athens University of Economics and Business, Greece

Making Sense of Mobile Applications - A Critical Note to Recent Approaches to their Taxonomy and Classification

Hans Lehmann, Senior Lecturer of Information Systems

University of Auckland/University of Regensburg, Germany

Franz Lehner, Professor

University of Regensburg, Germany

1

Monday, June 17 / 14.00 – 15.30
eGOVERNMENT / Hotel Golf, Large Conference Hall

eGovernment: The Search for Value

1

Panel members:

Craigg Ballance, Partner

E-FINITY Group Inc., Canada (Chair)

Roger Clarke, Principal

Xamax Consultancy Pty Ltd, Australia

Ali F. Farhoomand, Professor & Director

Centre for Asian Business Cases, University of Hong Kong, Hong Kong

Peter G. W. Keen, Founder and Faculty Chairman

Keen Education, United States

Donald J. McCubbrey, Professor & Director

Center for the Study of Electronic Commerce, University of Denver, United States

Henk G. Sol, Professor & Dean

Faculty of Technology, Policy and Management, Delft University of Technology, The Netherlands

René W. Wagenaar, Professor ITC

Faculty of Technology, Policy & Management, Delft University of Technology, The Netherlands

1

Monday, June 17 / 14.00 – 15.30
RESEARCH DIRECTIONS / Hotel Kompas, JezerskaHall

Integration in the eEconomy: Costs, Benefits, and Risks

1

Panel members:

M. Lynne Markus, Professor

City University of Hong Kong,

SAR, China (Chair)

Roberta Lamb, Assistant Professor

University of Hawaii, United States

Hans Lehmann, Senior Lecturer

University of Auckland, New Zealand

G. Michael McGrath, Professor

Victoria University, Australia

1

RESEARCH / Hotel Kompas, Blejska Hall

Evolution of eBusiness

1

Chair:

Kenneth Kraemer, Professor and Director

Center for Research on Information Technology and Organizations, University of California, United States

Presenters:

Can Internet - Based TV Succeed? Towards a Sequential Framework for Market Entry

Claudia Loebbecke, Professor and Director

Department of Media Management & Director of the Media Science Center

University of Cologne, Germany

Marcia Falkenberg

Department of Media Management, University of Cologne, Germany

Role of eBusiness in Transition of Yugoslav Economy

Marijana Vidas-Bubanja, Senior Research Fellow

Institute for Economic Sciences, Yugoslavia

Emilija Vuksanović, Professor

University of Kragujevac, Faculty for Economics, Yugoslavia

Borislav Jošanov, Professor and Head of Cathedra for Informatics

Higher Business School Novi Sad, Yugoslavia

1

Monday, June 17 / 14.00 – 15.30
RESEARCH / Hotel Kompas, Triglavska Hall

eBusiness Evolution in SMEs

1

Chair:

Kalle Lyytinen, Professor

Case Western Reserve University, United States

Presenters:

Successfully eEnabled SME’s – What Have They got in common?

William Golden, Lecturer in Information Systems

Martin Hughes, Lectuter in Information Systems

Lucy Ruane, Researcher in Information Systems

National University of Ireland, Ireland

Promises and Pitfalls of SME Integration

Roman Beck, Ph.D Student and Research Assistant

Tim Weitzel, Ph.D Student and Research Assistant

Wolfgang König, Head of the Chair of Economics

Institute of Information Systems, J. W. Goethe University, Germany

SME EBusiness Readiness in Five Eastern EuropeanCountries: Results of a Survey

Jim R. Oliver, Research Program Manager

Panagiotis Damaskopoulos, Senior Research Fellow

INSEAD, France

1

RESEARCH / Hotel Kompas, Grajska Hall

Mobile Commerce Technologies

1

Chair:

J. Felix Hampe, Professor and Dean

Institute of IS Research, University of Koblenz, Germany

Presenters:

On the Potential Use of Mobile Positioning Technologies in Indoor Environments

George M. Giaglis, Assistant Professor

University of the Aegean, Department of Financial and Management Engineering, Greece

Ada Pateli, Researcher

Kostas Fouskas, Researcher

Panos Kourouthanassis, Researcher

Argiris Tsamakos, Researcher

Athens University of Economics and Business, Greece

Factors Affecting the Succesful Introduction of Mobile Payment Systems

Hans van der Heijden, Associate Professor of Information Systems

Vrije Universiteit Amsterdam,

The Netherlands

Security Issues in Mobile Commerce Using WAP

Niels Christian Juul, Associate Professor

Niels Jørgensen, Associate Professor

Department of Computer Science, Roskilde University, Denmark

1

Monday, June 17 / 16.00 – 17.30
eGOVERNMENT / Hotel Golf, Large Conference Hall

eCity: Concepts and Experience from the Field

1

Panel members:

Maddalena Sorrentino, Professor

Catholic University of Milan, Italy (Chair)

CRM Applications and Citizen’s Portal

Marco Bettini, Web and CRM Manager

Venis SpA, Italy

Štefan Krapše, City Council Manager

Community Nova Gorica, Slovenia

The New Italian Electronic Identity Card: Past, Present and Future

Stefano Lubis, Project Leader

Community Trieste, Italy

Aleksander Šinigoj, Lecturer

Faculty of Economics, University of Ljubljana, Slovenia

1

eGOVERNMENT / Hotel Golf, Small Conference Hall

Web Enabled Disaster and Crisis Response: What Have We Learned from the September 11th

1

Panel members:

The use of Internet Technology in Inter Organizational Coordination in

Response to the 9/11 Attacks

John R. Harrald, Director & President

Institute for Crisis, Disaster, and Risk Management, George Washington University & The International Emergency Management Society – TIEMS, United States (Chair)

Title to be defined

Dennis M. Egan, Captain & Director

United States National Response Center, United States

Information Security Concerns in Disaster Response and Recovery

Theresa Jefferson, Professor

Institute for Crisis, Disaster, and Risk Management, George Washington University, United States

Medical Environment Concerns in Disasters Response and Recovery

Edita Stok, Counsellor to the Government

Disaster and Military Medicine, Ministry of Health, Slovenia & Member of the Board of Directors of World Association of Disaster and Emergency Medicine - WADEM & Member of NATO Joint Medical Committee

Title to be defined

Bojan Žmavc, Director

Protection and Rescue Administration, Ministry of Defense, Slovenia

1

Monday, June 17 / 16.00 – 17.30
RESEARCH DIRECTIONS / Hotel Kompas, Jezerska Hall

Organizational Network Management: Challenges, Concepts and Actionable Research

1

Panel members:

Stefan Klein, Professor & Director

Department of Information Systems, University of Muenster, Germany (Chair)

Kenneth Husted, Associate Professor & Manager

Research. Innovation and Knowledge Management Research Group, Department of Management, Politics and Philosophy, Copenhagen Business School, Denmark

Angeliki Poulymenakou, Lecturer in Information Systems & Project Manager

ELTRUN, eBusiness Research Center, Athens University of Economics and

Business, Greece

1

RESEARCH / Hotel Kompas, Blejska Hall

Business Portals and Strategy

1

Chair:

Stefan Klein, Professor and Director

Department of Information Systems, University of Muenster, Germany

Presenters:

Horizontal Portal Strategies: Winners, Losers and Survivors

Sandra Sieber, Assistant Professor

Josep Valor, Professor of Information Technology

IESE Business School - University of Navarra, Spain

Using Actor-Network Theory to Research the Implementation of a B-B Portal for Regional SMEs in Melbourne, Australia

Arthur Tatnall, Senior Lecturer

Stephen Burgess, Senior Lecturer

Victoria University, Electronic Commerce Research Unit, Australia

Evolution of Electronic Catalogs to Customer Process Portals – A Structured Approach at ETA S.A.

Rainer Alt, Project Manager

Christian Reichmayr, Research Assistant

Marc A. Cäsar, Research Assistant

University of St. Gallen, Switzerland

Rudolf Zurmühlen, Head of Customer Service

ETA SA, Switzerland

1

Monday, June 17 / 14.00 – 17.30
MEETING / Hotel Toplice

Business and Government Executive Meeting on Regional eCommerce Development

Participating countries: Austria, Croatia, Hungary, France, Germany, Italy, Slovenia, and European Commission

1

Niko Herakovič, State Undersecretary

Department for International Scientific Cooperation, Ministry of Education, Science and Sport, Slovenia (Co-chair)

Michele Balbi, Managing Director

Teorema Engineering Srl, Italy

(Co-chair)

Manfred Horvat, Honorary ProfessorDirector

BIT - Bureau for International Research and Technology Co-operation, Austria (Co-chair)

Mladen Mauher, Director

eCroatia Office, Government of Croatia, Croatia (Co-chair)

Other co-chairs to be announced

Integrating European Economy through Regional eCommerce Development

Rosalie Zobel, Director

New Methods of Work and Electronic Commerce, Directorate-General Information Society, European Commission (Co-chair)

Roles of a Chamber of Commerce in Regional eCommerce Development

Jožko Čuk, President

Chamber of Commerce and Industry of Slovenia, Slovenia (Co-chair)