Dumfries and Galloway Employability Partnership: Employability Services

Dumfries and Galloway Employability Partnership: employability services

service PATHWAY AND directory

December 2011

Contents
Directory Guide and EmployabilityPathway / 1
Individual servicesummaries
Dumfries & Galloway Citizens Advice Service / 5
Skills Development Scotland - Scottish Government funded Core Service delivery to individuals of all ages / 6
Skills Development Scotland - Information, Advice, Guidance, Mentoring and Referral / 7
Community Learning and Development / 8
Dumfries and Galloway Council - Employability and Skills Team / 9
NHS - Building Healthy Communities / 10
Community Learning & Development Service Nithsdale - Adult Learning - Employability skills / 11
Dumfries and GallowayCollege - Training/short courses / 12
NHS - Working health services - Fit For Work service / 13
CSV - Give & Take / 14
Volunteer Action / 15
HomeSchool Link Worker Service / 16
Youth alive Dumfries and Galloway / 17
Summerhill Community Centre - Social ‘drop in’ centre / 18
The Holywood Trust / 19
Dumfries and Galloway College - Distance Learning courses, ESOL courses / 20
Alcohol and Drugs Support South West Scotland - Volunteer Befriending / 21
ILS - It's All About You! / 22
Dumfries and Galloway Council - Supported Employment Service (for people with disabilities) / 23
Dumfries and GallowayCollege - Further education / 24
Dumfries and GallowayCollege - Employability services section / 25
Dumfries and Galloway Council -Financial Inclusion & Benefit Advice Team / 26
NHS Dumfries and Galloway – Keep Well and Living Life to the Full / 27
Jobcentre Plus / 28
Springboard / 29
Apex Scotland / 30
Moffat CAN / 31
Relationships Scotland / 32
Worldwide Volunteering / 33
Minerva people / 34
DG Voice / 35
Trust Services / 36
Rathbone / 37
DHP Scotland / 38
JMG Training LTD / 39
40
Directory Guide and Employability Pipeline map

This Directory has been prepared by the Dumfries and Galloway Employability Partnership in the spring of 2011 and is under ongoing review. It summarises the returns from an electronic survey of identfied service providers in the area. This list of services was initially provided by participants in Employability Partnership development sessions, and was augmented by inviting all the organsiations contacted to suggest other relevant services.

It is recognised, however, that the directory will not be entirely comprehensive - some services will be missed, whilst others may already have changed. To respond to this continual evolution and development of services, the opportunity remains for services listed in the directory to update their entry, or for those that are ommitted at this point to be included. This can be done by contacting: Dawn Redpath, Dumfries and Galloway Council, Economic Development Unit on 01387 245192 or by e-mail to . Dawn holds a database of all survey returns which can be amended as required.

The services idenfified have been mapped against an employability pathway developed by the Dumfries and Galloway Employability Partnership. This mechansim provides a relatively simple way of demonstrating the contribution of each service in terms of helping people back into work and then sustainiing this progression. It is recognised this process will vary in terms of the support needed, and time over which this this will be required, by each participant. The 5 stages of the pipeline have been defined as follows:

Stage 1: Engagement – activities where the concept of employability can be gently introduced, often at a point of initial engagement where people engage for other reasons eg a health centre, addictions interventions; housing or debt related agencies etc.

Stage 2: Pre vocational support – the provision of support to address issues which are likely to cause barriers to subsequent labour market progression eg confidence building/motivational activities; literacy and numeracy support; addressing disclosure for offenders etc.

Stage 3: Vocational support – interventions more directly focused on a specific job outcome eg College programmes; training programmes (Get Ready for Work, Training for Work etc); tailored pathways programmes with employers etc. This stage may be the most appropriate point to plot Information, Advice and Guidance services (though these straddle a few parts of the pathway).

Stage 4: Into work support – support provided with a more immediate focus on job entry eg most Jobcentre Plus focused and DWP funded activities; and any discretionary funds providing immediate support to an identified job entry – clothes for work, training certificates needed to access a specific job opportunity etc.

Stage 5: In work support/retention – eg ongoing career development support; buddying/mentoring schemes; aftercare support packages linked to previous interventions; occupational health supports; Individual Learning Accounts etc.

All of services identified have now been initially plotted on this pathway, based on an asessment of where they appear to make the most significant impact, and on the types of outcomes they seek to achieve for clients. Again the scope remains to alter this as required through contacting Dawn Redpath as detailed above.

The Dumfries and Galloway Employability Partnership intends to use the information in the directory to inform future developmental decisions. Consequently, we are very keen to ensure it is as comprehensive and accurate as possible. This can only be done with the co-operation of the full range of local partners and services. Please take every opportunity to input, comment, and help us with this important task.

Name of service
Dumfries & Galloway Citizens Advice Service
Name of employability service
Dumfries & Galloway Citizens Advice Service
Address and contact details
81-5 Irish St
Dumfries
DG1 2PQ
Email:
Tel: 01387 266193
Name of contact person
Sheila McVinnie
Description of service
8 people were employed through the Future Jobs Fund
Service delivery venues

81-85 Irish St, Dumfries, DG1 2PQ
19a Bank St, Annan, DG12 6AA
23 Lewis St, Stranraer, DG9 7AB
3 St Andrew St, Castle Douglas, DG7 1DE

Client group
None specified
Geographic targeting
Dumfries and Galloway wide
Suggested service positioning on Employability Pathway
Engagement
Name of service
Skills Development Scotland
Name of employability service
Scottish Government funded Core Service delivery to individuals of all ages
Address and contact details
Loreburne Centre
High Street
Dumfries
DG1 2BD
Email:
Tel: 01387 272500
Name of contact person
Ray Robertson
Description of service
SDS provides an all-age Career Guidance & Employability Service to clients of all ages. Employability services are delivered to groups and/or individuals from our two main career centres and from satellite (partner premises) in various locations across the region. Various employability interventions are delivered using SDS designed products and services. Careers advisers work in all secondary schools and both FE colleges to provide career guidance & employability support to school & College students supporting the senior phase of Curriculum for Excellence. SDS Key workers work specifically with 16-19 age group who are furthest removed from the labour market and require more in-depth employability support.
Service delivery venues

High Street, Dumfries, DG1 2BD
Sanquhar Community Centre, Sanquhar
Annan Job Centre, Annan
Dumfries & Galloway Council Offices, Market Street, Castle Douglas
Dumfries & GallowayCollege

Client group

Young people aged under 18
Young people aged 18-24
People who are long term unemployed
People with long term health conditions, including mental health conditions
People with addiction problems
People with literacy and numeracy problems
People involved with the criminal justice system
All Age Employability Services/Skills Development provided. We work with individuals who may present with health condition, addiction problems, literacy/Numeracy providing assistance with their career guidance/employability needs

Geographic targeting
Dumfries and Galloway wide
Suggested service positioning on Employability Pathway
Engagement / Pre-vocational / Vocational / Into work support
Skills Development Scotland
Name of employability service
Information, Advice, Guidance, Mentoring and Referral ( i.e. to training programmes and other interventions )
Address and contact details
Careers Centre
7 South Strand Street
Stranraer
DG9 7E
Email: paul.campbell @sds.co.uk
Tel: 01776 889793
Name of contact person
Paul Campbell Team Leader - Stranraer
Description of service
Careers and Employability Information, Advice, Guidance, Mentoring, Referrals to training programmes etc
Service delivery venues

Careers Centre, 7 South Strand Street, Stranraer, DG9 7JE
McMillan Hall, Dashwood Square, NewtonStewart, DG8 6EQ ( partner premises )
Careers Advisers see pupils at all secondary schools and also students at local colleges

Client group

Young people aged under 18
Young people aged 18-24
People who are long term unemployed
Some of our clients have health conditions, addictions, literacy and numeracy problems, CJS involvement, special needs etc but we see them because they have careers guidance and employability needs..not to deal primarily with their addiction or offending behaviour etc

Geographic targeting
D&G wide
Suggested service positioning on Employability Pathway
Pre-vocational / Vocational / Into work support / In work/retention
Name of service
Community Learning and Development
Name of employability service
Community Learning and Development
Address and contact details
Dumfries and Galloway Council
Marchmount House, Marchmount Avenue, Dumfries, DG1 1PY
Email: l: 01387 273889
Name of contact person
Ian Donaldson
Description of service
CLD provides a wide range of programmes and opportunities
Service delivery venues
This service is provided across Dumfries and Galloway - will forward full details e.g Sanquhar, Kirconnel, North West Dumfries, Dumfries Town Centre, Stranraer, Newton Stewart, Whithorn, Wigtown, Kirkcudbright, Castle Douglas, Dalbeatiie, Lockerbie, Langholm, Eastriggs, Gretna, Annan, Moffat
Client group

Young people aged under 18
Young people aged 18-24
People who are long term unemployed
People with long term health conditions, including mental health conditions
People with literacy and numeracy problems
Work in Dumfries Prison, people with physical and learning disabilities, Supported Employment Service, parents through Family Learning

Geographic targeting
D & G wide
Suggested service positioning on Employability Pathway
Engagement / Pre-vocational
Name of service
Dumfries and Galloway Council
Name of employability service
Employability and Skills Team
Address and contact details
24 Nith Place, Dumfries, DG1 2PNEmail: l: 01387 245192
Name of contact person
Dawn Redpath
Description of service
Key Worker Service provides 1-1 support to clients with barriers to employment. Activity Agreements can be put in place for young people leaving school with no positive destination. MCMC Strategic support for joint partner activity.
Service delivery venues

Dumfries & Galloway Council,16 Council Offices, High Street, Annan, DG12 6AQ
100 High StSanquhar, DG4 6EB
Council Offices Daar RoadKircudbright, DG6 4JG
80 Ashwood DriveStranraer, DG9 7PF
North West Resource Centre, College DriveDumfries,DG2 0BX

Client group

Young people aged under 18 and Young people aged 18-24
People who are long term unemployed
People with long term health conditions, including mental health conditions
People with addiction problems
People with literacy and numeracy problems
People involved with the criminal justice system

Geographic targeting
D & G wide
Suggested service positioning on Employability Pathway
Pre-vocational / Vocational / Into work support
Name of service
Building Healthy Communities
Name of employability service
Building Healthy Communities ( indirect service)
Address and contact details
Ryan South, Crichton Hall, DumfriesEmail: el: 01387 272776
Name of contact person
T Lochhead
Description of service
Support to individuals on a one to one basis or group support - BHC works with disadvantaged/ vulnerable individuals who are facing difficult circumstances for whatever reason - mostly health or social. Individuals have the opportunity to developing their own personal development plans, training, learning opportunities, volunteering and thus improving employability
Service delivery venues

West Wigtownshire - 22 Hanover street, Stranraer,DG9 7RZ
Machars - 1 George Street, Whithorn,DG8 8NS
Dumfries and Lower Nithsdale - North West Dumfries Resource Centre,DG2 0BX
Upper Nithsdale - The cabin, Kirkconnel, DG4 6NB

Client group

Young people aged under 18 and Young people aged 18-24
People who are long term unemployed
People with long term health conditions, including mental health conditions and People with addiction problems
People with literacy and numeracy problems and People involved with the criminal justice system

Geographic targeting
In the areas within which the service operates, though BHC has an open door approach and is running activities in areas out with these postcodes
Suggested service positioning on Employability Pathway
Engagement / Pre-vocational
Name of service
Community Learning & Development Service Nithsdale - Adult Learning
Name of employability service
Employability Skills
Address and contact details
Community Services, D & G Council, North West Resource Centre,Dumfries DG2 0BX
Email:l: 01387 279279
Name of contact person
Fiona Daubney Senior Community Learning & Development Officer
Description of service
One to One Support / Group Support - Writing Applications, CV Skills / Interview Skills etc
Service delivery venues

North West Resource Centre, College Drive, Lincluden, Dumfries, DG2 OBX
Sanquhar Community Centre, Station Road, Sanquhar, DG4 6BT
Kirkconnel Resource Base, 37 Main Street, Kirkconnel, DG4 6NB and 1 George Street, Dumfries, DG1 1EA

Client group

Young people aged 18-24
People who are long term unemployed
People with literacy and numeracy problems
Community Learning & Development Service - Adult Learning can work with young people 16 + and adults who live within the Nithsdale Area

Geographic targeting
Lower, Mid & Upper Nithsdale Area
Suggested service positioning on Employability Pathway
Engagement / Pre-vocational
Name of service
Dumfries and GallowayCollege
Name of employability service
Training/short courses
Address and contact details
Bankend Road
Dumfries
DG1 4FD
Email:
Tel: 01387 734197
Name of contact person
Alison Jardine
Description of service
Training/short courses
Service delivery venues

Dumfries Campus, DG1 4FD
Stranraer Campus, DG9 7AL

Client group
None specified
Geographic targeting
D & G wide
Suggested service positioning on Employability Pathway
Vocational
Name of service
NHS - Working health Services
Name of employability service
Working health services Fit For Work service
Address and contact details
Occupational Health & Safety Service
Nithbank, Dumfries
DG1 2SD
Email:
Tel: 01387 244626
Name of contact person
Bev Jardine
Description of service
Aim to improve health and support individuals of small/medium sized enterprises to remain in work or return to work by providing case management and therapeutic interventions to meet health and social needs of employees, in a timeous fashion.
Service delivery venues

Occupational Health Nithbank Dumfreis DG1 2SD
Dumfries & Galloway Royal Infirmary, Glencaple RoadDumfries
Greencroft medical centre, Annan
CastleDouglasHospital, Castle Douglas
GallowayCommunityHospital Stranraer

Client group
Employees of small/medium sized organisations ( less than 250 employees)
Geographic targeting
D & G wide
Suggested service positioning on Employability Pathway
In work/retention
Name of service
Volunteer Action Dumfries & Galloway
Name of employability service
Volunteer Action Dumfries & Galloway
Address and contact details
the hub24-26 Friars VennelDumfriesDG1 2RL
Email: or l: 01387 267311
Name of contact person
Christine Clarke
Description of service
Volunteer Action is the local Volunteer Centre. We work with volunteers across the region, helping them to identify appropriate volunteering activities. For some volunteers this is about gaining valuable experience for their CV, while developing skills, enhancing confidence and trying out different options. In addition, we offer a range of tools for volunteers to use, including a software package that helps to analyse their strengths and skills and identifies jobs that match those skills; and a self learning pack entitled Volunteering and Employability. We also offer a variety of generic training to volunteers registered with Volunteer Action which helps to increase their confidence, knowledge and skills
Service delivery venues

We deliver courses in local venues as appropriate to the group/town etc, and dependent on funding being available.
the hub
24-26 Friars Vennel
Dumfries DG1 2RL
Email: or
Tel: 01387 267311
For Annandale & Eskdale please contact our Dumfries Office on 01387 267311, or email:
71 High Street
Dalbeattie DG5 4HA
Email:
Tel: 01556 612518
8 Castle Street
Stranraer DG9 7RT
Email:
Tel: 01776 707220

Client group
Open to all volunteers registered with Volunteer Action.
Geographic targeting
D & G wide
Suggested service positioning on Employability Pathway
Engagement / Pre-vocational
Name of service
HomeSchool Link Worker Service
Name of employability service
Early support to parents of referrals to help access employability link worker service colleagues
Address and contact details
St Teresa's Education CentreLochside RoadDumfriesDG2 0DY
Email: dorothy.aitchison@dumgal .gov.ukTel: 01387 273950
Name of contact person
Dorothy Aitchison
Description of service
HomeSchool Link Workers support children and young people within the 3 to 18 age range. Support involves working closely with parents and this can include sign posting to colleagues in Employability and Skills. Parents can be supported to access the services available. For young people 16 to 18 Home School Link Workers will provide more direct support or sign post as appropriate
Service delivery venues

AnnanadaleEskdaleDG13 0BL,DG11 2AS,DG12 6AP,DG10 9QF
NithsdaleDG1 4HB,DG1 1DD,DG2 0EL,DG3 5DS,DG4 6QJ
StewartryDG5 4AR,DG6 4JG
WigtownshireDG8 6DQ,DG9 8BQ

Client group

Young people aged under 18
Parents of children/young people in need of support regarding an issue identified by school

Geographic targeting
D & G wide
Suggested service positioning on Employability Pathway
Engagement
Name of service
Youth alive Dumfries and Galloway
Name of employability service
Employment
Address and contact details
The lighthouse centre
Maxwell street
Dumfries
DG2 7AN
Email:
Tel: 01387 259257
Name of contact person
Anne Hughes
Description of service
Jobs fund
Service delivery venues
The lighthouse centre, Maxwell street, Dumfries , DG2 7AN
Client group

Young people aged under 18
Young people aged 18-24
People who are long term unemployed

Geographic targeting
D & G wide
Suggested service positioning on Employability Pathway
Into work support / In workretention
Name of service
Summerhill Community Centre
Name of employability service
Social 'Drop In' Afternoon
Address and contact details
Summerhill Community Centre
Ballochmyle Terrace
Dumfries
DG2 9EF
Email:
Tel: 01387 247344
Name of contact person
Description of service
Afternoon informal 'Drop in' centre. Access to internet services / practice driving theory with qualified driving instructor present / practice CSCS exam on computers / help with building up CV / try new skills such as sewing / arts and crafts /gardening/ read newspapers / socialise with others/ games / build relationships and confidence, also social / employability skills
Service delivery venues
Summerhill Community Centre, Ballochmyle Terrace, Summerhill, Dumfries DG2 9EF