DRAFTDRAFT H.O.P.E Chief Executive Person Specification

Essential / Desirable
CHIEF EXECUTIVE OFFICER PERSON SPECIFICATION
EXPERIENCE
Essential / DesireableDesirable
Evidence of commitment to comparable values including substantial experience of managing and leading successfully in a culture of participant involvement. / Substantial experience of managing and leading successfully in a culture of participant involvement.
Demonstrable experience of working with a broad range of business partners to win new opportunities. / Experience of bid preparation, contract negotiation and fundraising.
Senior management responsibility for staff / Experience of managing in early years/children’s services/family support services, voluntary or social care sectors
Senior management responsibility for staff / Senior Management experience with direct responsibility for at least 5 staff
Previous executive and/or non executive roles at Board level or working with a Board of Trustees Working with a Board of Trustees / Previous executive and/or non executive roles at Board level
Experience of safeguarding procedures / Applying and updating safeguarding procedures.
Key Competencies
Delivering results
Strategic thinking and planning /
  • Formulates a clear long-term strategic plan to deliver agreed values and objectives
  • Evaluates and manages the implications, risks and opportunity costs of strategic proposals
Keeps abreast of new ideas, best practice, shifts in the economic and political environment, legislative and regulatory changes, opportunities and threats, responding actively to these changes
General management
Managing resources /
  • Ensures effective and efficient planning, management and control of financial and other resources
Ensures all areas of the organisation have a clear understanding of the role and purpose of other areas and work in partnership with them
Intellect, creativity and judgement /
  • Analyses and resolves multi-faceted problems, involving complex and / or sensitive issues
  • Applies creativity and lateral thinking in devising innovative solutions to move the organisation forward
  • Brings the right people together and generally establishes a strong ‘creative’ ethos which gives rise to successful innovations
  • Able to be decisive even with little, or uncertain, information
  • Demonstrates sound judgement which others are happy to rely upon in the absence of policy and procedural guidelines
  • Confidently handles being the ‘final arbiter’ in challenging situations and ready to take unpopular decisions if necessary

Business Development /
  • Demonstrates strong business acumen
  • Identifies and wins new opportunities from a broad range of partners
  • Negotiates effective contracts
  • Leverages growth from appropriate opportunities

Working with people
Leadership /
  • Communicates H.O.P.E.’s vision and values with clarity and conviction
  • Inspires people to go ‘the extra mile’
  • Represents the organisation convincingly and raises the profile of the organisation with other agencies and in the community with a view to securing influence and resources
  • Is able to remain calm and authoritative in crisis situations, able to maintain a balanced perspective under pressure

Managing people /
  • Adopts and promotes best practice in managing, supporting and developing staff
  • Deals calmly, consistently and supportively with others
  • Actively consults with others in planning, problem solving and seeking quality improvements and provides feedback
  • Ensures good team working, that different teams work well together, and that potential conflict is anticipated and diffused
  • Ensures effective performance management and that matters of discipline and proper conduct are dealt with appropriately

Leading on values and diversity /
  • Acts as a role model for H.O.P.E’s values and principles of equality, setting high standards in how to deal respectfully and consistently with people of differing life experiences and cultural expectations
  • Ensures best practice in promoting diversity and the implementation of H.O.P.E.’s values including challenging discrimination.
  • Faces up to difficult situations with a high degree of tolerance and understanding of individual circumstances

Personal effectiveness
Accountability /
  • Is actively and openly accountable to the Board, clients and stakeholders for the achievement of H.O.P.E.’s objectives and continuous improvement
  • Carries through difficult decisions, champions corporate initiatives, and ensures implementation
  • Promotes accountability throughout the organisation and gives others the confidence to take responsibility
  • Ensures organisation wide compliance with legislative, contractual and regulatory requirements.

Communication /
  • Conveys difficult ideas and problems in a way which aids understanding
  • Communicates effectively and persuasively, in writing and orally, achieving results, including in difficult circumstances
  • Negotiates successfully, demonstrating tact and diplomacy and commanding respect
  • Able to communicate in a range of styles and media appropriate to the audience
  • Encourages the use of appropriate information management systems including making effective and efficient use of Information and Communication Technology

Impact /
  • Able to retain focus on a course of action or need for results in the face of challenge or criticism and supports others to do so
  • Shows personal commitment to pursuing a principled solution to a difficult problem, mindful of issues of probity, proper conduct and personal integrity
  • Demonstrates service improvements through results
  • Adheres to personal timetable and personal commitments

Seeking to improve /
  • Adopts ‘best practice’ philosophy and drives others to do so
  • Constantly monitors and reviews the service provided to clients and external partners with a view to continuous improvement
  • Prepared to challenge Board members and colleagues constructively and present alternative solutions

Education and Qualifications /
  • Degree level education or relevant professional qualification

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