DRAFT REVISED PATIENT SAFETY LEADERSHIP WALKROUND PROFORMA

  • Time limit – 30 minutes with manager and staff
Ward/Department:
Date and time:
Manager:
Visiting Managers: / Attendees at Leadership Walkround:
(please include names and grades of staff)

Please record all discussion on this proforma

Walkround Observations
Please observe the following and circle any that are below expectations:
Environment – is it clean, tidy and clutter free?
Staff interaction with patients
Bare below the elbow
Point of care gel cleanser
Whiteboard data
Complaints Leaflets / Posters
Comments:
Discussion with Ward Manager
  • Introductions
  • Tell me briefly about your ward
  • What patient safety activities are currently in place in your ward / area?
    (SBAR, Safety Briefings, High Impact Interventions, PEWS, Hand Hygiene)
    Supplementary:
Do you think they have made a difference?
  • Is there anything you would like to do on the ward that you believe would reduce the potential for harm to your patients?
  • What is the commonest incident in the ward?
    Supplementary:
When did you last have a bacteraemia that you thought was preventable?
OR
How do you ensure that learning is shared from incidents?
  • Is there anything that you want to tell us about patient safety / outcomes that concerns you?

Discussion with other staff
  • Introductions
  • It is often said that hospitals are dangerous places. What do you think is most likely to cause harm to patients when they are receiving care in this type of ward?
    (HCAI, falls, pressure ulcers, malnutrition, failure to recognise deterioration, medication errors)
  • How do you manage that?
  • Is there anything you think could be done to improve patient safety in this ward?

Patient Experience
Talk to a patient and ask the following questions:
  • How long have you been in hospital (this ward)?
  • Do staff keep you informed about what is happening?
  • Do you feel confident in the care you are receiving?
  • Could you tell me one thing that we could do better?
  • If you were unhappy about any aspect of your care, do you know who to speak to or how to make a complaint?

SUMMARY OF ACTIONS
(maximum of 3 actions) / LEAD PERSON RESPONSIBLE
(MUST BE COMPLETED) / TIMESCALES
(MUST BE COMPLETED)

Please issue completed proforma to visiting Walkround Team & appropriate Ward Manager and Lead Nurse and send a copy to: or

028 9442 4737 / 4658