Waterloo Wellington Integrated Hospice Palliative Care Regional Program
DRAFT 2017-2019 Work Plan
WWLHIN 2017-2019 Strategic Objectives / OPCN 2017-2020 Action Plan ‘Action Area’ / OPCN Big Dot Measure / WW Integrated Hospice Palliative Care Regional Program 2017-2019 PrioritiesStarting with Patient Experience – Relentless in Making Improvements to Patient Experience / F - Enhancing Availability of Patient and Caregiver Educational Resources
G - Measuring and Reporting on our Progress / % of people receiving palliative care services for whom a Caregiver Voices survey was completed. / Regional Measurement of Caregiver Experience (VOICEs)
Implementation of a Standardized Assessment of Risk for Negative Bereavement (BRAT Tool)
Implementation of a Standardized Assessment of Caregiver Coping
Igniting Innovation and Creativity – Connectors and Creators in our Community for Creative Experience / D - Identifying and Connecting Palliative Care Providers /
- % of decedents who died in hospital
- % of community decedents who received physician home visit(s) and/or palliative home care in last 90 days of life
- % of decedents that had 1 or more ED visits or two or more ED visits in the last 30 days of life
Optimize Value of WWIHPC Regional Program Resources
- % of decedents who died in hospital
- % of decedents that had 1 or more ED visits or two or more ED visits in the last 30 days of life
Create a Great Place to Work – Great Staff Experience = Great Patient Experience
Driving Through Community Leadership – Recognized as a trusted, credible and influential system leader / Supporting WW Healthcare Organizations to Attain ‘Canadian Compassionate Companies’ Designation
A - Aligning the Planning for Palliative Care Across the Province /
- % of decedents who died in hospital
- % of community decedents who received physician home visit(s) and/or palliative home care in last 90 days of life
- % of decedents that had 1 or more ED visits or two or more ED visits in the last 30 days of life
C - Establishing Palliative Models of Care that Enable Adoption of the Quality Standard
B - Enabling Early Identification of those Who Would Benefit from Palliative Care Services
E - Building Provider Competencies in Palliative Care / Adoption/ Implementation of HQO’s Palliative Quality Standard
% of decedents that had 1 or more ED visits or two or more ED visits in the last 30 days of life / Advance a ‘Compassionate Communities Approach’ within each Sub-Region
Empowering Clinical Leadership – Work Hand-in-Hand with Clinicians to Improve the Care Experience and Quality of Care / Analysis of the following three big dot indicators by vulnerable population (relative to total population)
- % of decedents who died in hospital
- % of community decedents who received physician home visit(s) and/or palliative home care in last 90 days of life
- % of decedents that had 1 or more ED visits or two or more ED visits in the last 30 days of life
Equitable Access to HPC Services for all WW residents including:
- Rural Populations
- Pediatric Populations
- Homeless/ Vulnerably Housed Populations
- Indigenous Populations
- Mennonite Populations
% of decedents that had 1 or more ED visits or two or more ED visits in the last 30 days of life / Incorporate EMS/Paramedic Services into Community Palliative Care Team
- % of ( LTC) decedents who died in hospital
- % of (LTC) decedents that had 1 or more ED visits or two or more ED visits in the last 30 days of life
- % of decedents who died in hospital
- % of community decedents who received physician home visit(s) and/or palliative home care in last 90 days of life
- % of decedents that had 1 or more ED visits or two or more ED visits in the last 30 days of life
- % of decedents who died in hospital
- % of decedents that had 1 or more ED visits or two or more ED visits in the last 30 days of life
- % of decedents who died in hospital
- % of community decedents who received physician home visit(s) and/or palliative home care in last 90 days of life
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