Dr. Renée E. Weiss Neal

Weiss - Neal, 1

Email:

Cell Phone: 618-660-8846

Home Phone: 618-205-3531

Education

Ed.D. Instruction and Curriculum with focus in Instructional Design and Technology, December 1999. The University of Memphis,

M.S. in Instructional Design and Technology, August 1996.The University of Memphis,

B.L.S. in Management of the Arts, December 1993. Memphis State University.

Higher Education/Corporate Experience

Adjunct Professor, Southern Illinois University Edwardsville, Department of Educational Leadership – Instructional Technology, Fall, 2013 to present.

Teaching graduate and undergraduate technology courses
Instructional website development
Managing Instructional Development
Human Performance Technology
Distance Education
Teaching with iPads

Senior Systems Writer/Editor/Developer (Training Specialist), Social Scientific Systems, Inc., March 2012 to February 2014.

Consult with project staff, contractor staff, and Federal government clients concerning software systems
Train project staff software tools for instructional development.
Design, develop, and implement curriculum and training interventions and documentations
Design, and develop interactive self-directed online training
Develop training plans
Develop train-the-trainer scripts and workbook
Develop learner training workbooks
Presenter for face-to-face train-the-trainer events
Develop assessments for training events
Reviewer - Quality assurance reviewer for online training courses
Narrator for online tutorials
Record and edit audio
Develop graphics for instructional material

Adjunct Professor, Southern Illinois University Edwardsville, Department of Educational Leadership – Instructional Technology, Spring, 2013 (online)

Teaching graduate and undergraduate technology course
Instructional website development

Teaching Assistant Professor, East Carolina University, Department of Mathematics, Science, and Instructional Technology Education. Spring, 2009 (part-time online) Full-time Fall 2010to Present

Teaching graduate and undergraduate technology courses
Administration of School Technology Programs
Planning for Technology
Principles of Instructional Design
Analysis and Evaluation in Instructional Technology
Webmaster fordepartment website committee
Chair of Web Committee
Redesign Department Website
Maintain accuracy of information
Board member on Office of Student Rights and Responsibilities Conduct Board
Technology Expert for Teacher Quality Participation Grant Project – Workshop. Technology Subject expert for county school teachers

Instructional Technologist, Edward Jones, Strategic Learning Services Department, January 2008 to July 15, 2010

Consulting: Consult with the firm’s training departments to provide timely, specific information concerning e-learning and pedagogy to help the departments’ instructional designers and team leaders make informed decisions that impact learning for the firm.
Secure funding: Write proposals to leaders to secure funding for training events such as the firm’s Training Summit 2008, 2009, and 2010.
Strategic planning: Perform as contributing team member to create a development plan for the firm’s instructional designers.
Software tool expert: Articulate expert for the entire firm including US, UK and CA. Maintain section of department website concerning Articulate questions and pedagogy.
Advising: Creating, executing plans and solutions in collaboration with internal clients concerning e-learning needs.
Designing: Design, develop, implement instructional interventions for firm’s non-training areas
Writing: Contributor to the Strategic Learning Services newsletter
Reviewer: Quality assurance reviewer for the firm’s e-learning training courses

Instructional Designer, Edward Jones, Compliance Training and Communication Department, July 2006 to December 2007

Facilitate compliance classes (Financial Products, Compliance Orientation, Compliance Academy, Branch Audit Basics Class, Field Supervision Reports classes, Field Supervision Case Studies)
Designed, developed E-learning Compliance modules
Design, develop, implement instructional interventions for Compliance departments, such as Branch Audit, Field Supervision, and branch associates delivered face-to-face and on-line
Member of Learning Management System task force

Assistant Professor, Instructional Technology, Department of Educational Leadership, School of Education, Southern Illinois University Edwardsville, August 2002 to May 2005.

Curriculum Development
Research in Instructional Design, Distance Learning, and Human Performance Technology
Serve on Strategic Task Force for School of Education
Serve as Program Reviewer for departments at the University level
Serve on Academic Affairs School of Education Committee

Sr. Multimedia Training Specialist, FedEx Express Corporation, December 2000 to April 2002

Restructuring curricular for Revenue Services
Network and system support for training classroom
Designed, developed, tested and evaluated interactive multimedia CBT
Designed, developed and evaluated paper-based materials for Invoice Adjustment classes
Teach domestic and international Invoice Adjustment classes
Designing and developing E-book focusing on Billing Satisfaction Training
Designing and developing E-source intranet web site that crosses multiple departmental content
Support for colleagues using Macromedia Dreamweaver, Director, Flash, Authorware, and Microsoft Office software
Developed instrument for evaluating PC skills of Revenue Services employees
Member of team for development of billing section of fedex.com web site
ISO9001 compliance person for WRO Training

Interim Director; Center for Academic Excellence (CAE), The University of Memphis. July 1999 to December 2000

Organize and publicize faculty development activities
Editor newsletter – The Mentor
Supervise staff members
Coordinate Teaching Assistant and International Teaching Assistant programs
Design faculty web-based courses
Develop CAE web site

Instructional Consultant, CAE, The University of Memphis. February 1999-June 1999

Create faculty development workshops in technology
Develop and maintain CAE web site
Coordinate Teaching Assistant program.

Instructional Design Specialist, Federal Express, Memphis TN. 1998-1999

Project lead for design team focused on Miscellaneous Electronic Commerce and Accounts Receivable
Designed instruction for six software engines and their capabilities
Designed training materials for Europe/Middle East, Asia/Pacific, Latin America, and Canada regions
Developed and coordinated all aspects of evaluation measuring effectiveness of departments performance and return on investment

Instructor, Department of Instruction Curriculum Leadership, Art Department, and Transitional Academic Affairs Department, The University of Memphis. 1996 to 2000

Taught graduate and undergraduate courses in instructional design and technology, introduction to the university, and Introduction to Art

Graduate Assistant,Center for Academic Excellence, The University of Memphis. 1996-1997

Designed, developed multimedia computer-based instruction for faculty, undergraduates, and graduate students
Pre-press production of the CAE newsletter
Designed paper-based instruction for faculty

Instructional Design Intern, Customer Service Performance Systems Training, Federal Express, Memphis TN. June 1996 to August 1996

Technical writing for Customer Service International Manual
Created graphics for computer-based simulation for new hire customer service representatives
Compiled glossary for customer service intranet

Graduate Assistant, Department of Instruction Curriculum Leadership, The University of Memphis. 1994-1996

Researched documents for faculty
Created logos, graphics, and brochures for ICL department
Designed and created web site for ICL department

Courses Taught

East Carolina University

Technology Integration in the Classroom
Planning for Technology
Administration of School Technology Programs for Leadership
Principles of Instructional Design
Analysis and Evaluation in Instructional Technology
Selection, Evaluation, and Integration of Multimedia for PerK-12 Schools

Southern Illinois University Edwardsville

Human Performance Technology
Project Management
Instructional Development – Consulting and Analysis
Instructional Systems Design

Educational Psychology
Advanced Educational Psychology
Instructional Software Design
Authoring Systems for Instructional Software – (Dreamweaver, Flash)
Interactive Learning Environments
Computer-Based Publishing and Instruction – (Microsoft Word, PowerPoint)
Computer Networks in Education

FedEx Express Corporation

Introduction to FedEx Express Corporation
Invoice Adjustment
Account Maintenance Basics
Billing Satisfaction Training I & II
International Billing Satisfaction Training
FedEx Ground
Using TAO e-mail and DRS system

University of Memphis

Applications of Instructional Media
Utilization of Media and Technology
Computers, Technology and Learning in the Classroom
Introduction to the University
Introduction to Art
Theory and Practice of Instructional Design (team taught)
Pedagogy and Communication for International Teaching Assistants
Pedagogy for Teaching Assistants

Consulting Experience

Instructional Technology Consultant. Teacher Quality Partnership Grant Summer Writing Camp for Teachers. May 2011 to August 2011.

Coached, demonstrated and wrote instructions for innovative ways to integrate technology in the elementary classroom for lessons in math, science, social studies and language arts.

Collaborated on instructional strategies to be used
Created graphics or modified graphics
Recorded and edited the sound files for narration. Also, I narrated the directions.

Curriculum Development Consultant, Tarantula Learning Corporation, LLC, Georgetown TX. August 2002 to December 2002.

Designed curriculum for electronic portfolios.

Instructional Consultant, Center for Distance Education and Learning Technologies, Crichton College, Memphis TN. August 1999 to 2001.

Research the Instructional Design and Pedagogy of Asynchronous courses
Advised director regarding issues related to design of online courses and faculty training to teach online courses

Instructional Design and Training Consultant, Time Warner Communications; Memphis TN. June 1996-December 1997

Conducted all aspects of instructional design process from needs assessment to designing multi-level evaluation
Designed and wrote series of software training manuals for “new hire” customer service representatives.

Consultant, Board of Education: Memphis City Schools: Office of Research & Evaluation June 1997

Evaluated the Twenty-first Century Teachers

Instructional Design Consultant, Portcom Corporation, Portland OR. February 1996 to May 1996

Designed and developed interactive computer-based simulation of Internet for use by novice Internet users

Computer Graphic Artist, Department of Chemistry, The University of Memphis. May 1996 to August 1996

Created illustrations for animated interactive computer-based instruction for use in undergraduate instruction

Art Teacher, Zion Lutheran School, San Francisco. 1979-1981

Taught painting and drawing to children grades first through ninth.

Scholarly Products

Book

Weiss, R. E., Knowlton, D. S., & Speck, B. W. (Eds.). (2000). Principles of effective teaching in the online classroom. San Francisco: Jossey-Bass.

Book Chapters

Brown, C., Neal, R. (2011). Definition and history of online professional development. In S. Keengy (Ed.). Visual mentoring for teachers: Online professional development. IGI Global.

Weiss, R. E. (2004). Designing problems to promote higher-ordered thinking. In D. S. Knowlton, & D. C. Sharp (Eds.) Problem-based learning for the information age San Francisco: Jossey-Bass.

Weiss, R. E., Knowlton, D. S., & Speck, B. W. (2000).Editor’s notes. In R. E. Weiss, D. D. Knowlton, & B. W. Speck (Eds.), Principles of effective teaching in the online classroom, (pp. 1-3). San Francisco: Jossey-Bass.

Weiss, R. E. (2000). Humanizing the electronic classroom. In R. E. Weiss, D. S. Knowlton, & B. W. Speck (Eds.), Principles of effective teaching in the online classroom. San Francisco: Jossey-Bass.

Knowlton, D. S. & Weiss, R. E. (1999). “Storytelling sessions” as impetus for reflection: Implementing peer feedback into the reflective process. In S. Totten, C. Johnson, L. Morrow, & T. Sills-Briegal (Eds.), Preparing Middle level educators: Practicing what we preach. New York, NY: Falmer Press.

Conference Papers and Presentations

Brown, C., Neal, R., and Fine, B. (2011). Using 21st Century Thinking Skills Applied to the TPACK Instructional Model. Association for Education, Communication, and Technology, Jacksonville, Florida.

Weiss-Neal, R, and Flores, R. (2008). Sequential graphic narrative in online training course design, United States Distance Learning Association, St. Louis, Missouri.

Zantow, K., Sharp, D. C., Knowlton, D. S., & Weiss, R. E. (2004, August). An Analysis of Generative Learning Opportunities in Computer Based Business Simulations. Paper presented at the annual meeting of the Academy of Management, New Orleans, Louisiana.

Knowlton, D. S., Thomeczek, M. A., & Weiss, R. E. (2004). Promoting Student Learning through Summary/Reaction Journals. Writing Across the Curriculum Conference, St. Louis, Missouri.

Thomeczek, M. A., Knowlton, D. S., & Weiss, R. E.(2004). Infusing handheld technologies into the classroom: Designing meaningful learning experiences for K-12 students. Proceedings of annual international meeting of the Society for Information Technology and Teacher Education, Atlanta, Georgia.

Keynote address

Weiss, R. E. (2003). From cooking in the kitchen to serving at the tables: Rethinking the nature of “serving” students in online environments. Keynote address presented at the annual meeting of the Adult Learning Conference, Middle Tennessee State University, Murfeesboro, Tennessee.

Weiss, R. E., Knowlton, D. S., & Knowlton, H. M. (2000, November). Faculty Attitudes and Understandings about Online Learning Technologies. Paper presented at the annual meeting of the Mid-south Educational Research Association, Bowling Green, Kentucky.

Crase, D., Stevens. P., and Weiss, R. (2000). Program reviews: More than an exercise. Paper presented at the annual meeting of Academic Chairperson’s Conference, Orlando, Florida.

Weiss, R. E. & Morrison, G. R. (1998). Evaluation of the interaction of a postgraduate seminar conducted by listserv. Paper presented at the National Convention of the Association for Educational Communications and Technology, Albuquerque, New Mexico.

Journal Articles (refereed)

Sharp, D. C., Weiss, R. E., & Knowlton, D. S. (2003). Applying generative learning strategies in the Survey of International Economics course. Social Science Research Network Electronic Library. Available: [December 31, 2003]

Walters, K. C., Knowlton, D. S., & Weiss, R. E. (2003). Increasing parent participation in middle school learning communities. Current Issues in Middle Level Education, 9(1), 46-60.

Weiss, R. E., Knowlton, D. S. & Morrison, G. R. (2002).Principles for using animation in CBI: Research-based heuristics for effective use. Computers in Human Learning 18 465-477.

Crase, D., Stevens. P., and Weiss, R. (2000). Program reviews: More than an exercise. In: Proceedings of Seventeenth Annual Conference Academic Chairperson’s Conference, Celebrating Success: Sharing Best Practices (pp. 79-91) Kansas City: Kansas State University

Weiss, R.E. & G.R. Morrison. (1998). Evaluation of the interaction of a postgraduate seminar conducted by listserv. In: N. J. Maushak, & C. Schlosser (Eds). Proceedings of Selected Paper Presentation at the Convention of the Association for Educational Communications and Technology (pp. 463-478). Ames, IA: Iowa State University Press

Journal Articles (blind reviewed)

Sharp, D. C., Knowlton, D. S., & Weiss, R. E. (2005). Applications of generative learning for the survey of international economics course. Journal of Economic Education.

University Publications

Weiss, R.E. (2000, August). From the Director. The Mentor, 3(6), 2.

Weiss, R. E. (2000, September). From the Director. The Mentor, 3(7), 2.

Weiss, R. E. (2000, October). From the Director. The Mentor, 3(8), 2.

Weiss, R. E. (2000, November). From the Director. The Mentor, 3(9), 2.

Weiss, R. E. (2000, December). From the Director. The Mentor, 3(10), 2.

Weiss, R. E. (2000, January). From the Director. The Mentor, 4(1), 2.

Weiss, R. E. (2000, February). From the Director. The Mentor. 4(2). 2.

Weiss, R. E. (2000, March). From the Director. The Mentor. 4(3).2.

Weiss, R. E. (2000, April). From the Director. The Mentor. 4(4).2.

Weiss, R. E. (2000, May). From the Director. The Mentor. 4(5).2.

Weiss,R. E. (2000. August). From the Director. The Mentor. 4(6). 2.

Weiss, R. E. (2000. September). From the Director. The Mentor. 4(7). 2.

Weiss, R. E. (2000. October). From the Director. The Mentor. 4(8). 2

Weiss, R. E. (2000. November). From the Director. The Mentor. 4(9). 2

Weiss, R. E. (2000. December). From the Director. The Mentor.4(10). 2

Weiss, R.E. (1999). The effect of animation and concreteness of visuals on immediate recall and long-term comprehension when learning the basic principles and laws of motion (Doctoral dissertation, The University of Memphis, 1999).

Weiss, R.E. (1997). Authoring with Authorware: Building a project. (Supplemental text, The University of Memphis).

Macleod, L. & Weiss, R.E. (1997). Connect to the U of M. (Instructional Manual, The University of Memphis).

Weiss, R.E. (1993). Starting the Art Museum from the Ground Up. (Unpublished thesis, Memphis State University).

Non-Scholarly Writing and Products

Corporate Publications

(Includes only select documents)

Rose, M., Rose, L., Schultz. C. W., & Weiss, R. E. (1998). Strategic Revenue Solutions Training and Communication Performance Assessment. (Technical Report No. 98-1). Memphis, TN: Federal Express Corporation.

Knowlton, D. S. & Weiss, R. E. (1996). Basic Install for a Business As Usual (BAU) never address. (Customer Service Training Manual, Vol.1, No. 1.) Memphis, TN: Time Warner Communications, Mid-South Division.

Knowlton, D. S. & Weiss, R. E. (1996). Disconnecting a customer in a BAU area. (Customer Service Training Manual, Vol.1, No. 1.) Memphis, TN: Time Warner Communications, Mid-South Division.

Knowlton, D. S. & Weiss, R. E. (1996). Basic Reconnect for a Business as Usual address. (Customer Service Training Manual, Vol.1, No. 1.) Memphis, TN: Time Warner Communications, Mid-South Division.

Weiss, R. E. (1995). How to use the Phoroptor. (Ophthalmic Technicians Training Manual, Vol.1, No. 1.) Memphis, TN: Memphis Eye and Cataract Associates.

E-Learning/Multimedia Products

(Includes only select products)

Weiss-Neal, R. E. (2013). Designing and Developing Surveys Using Workbench (E-Learning). Rockville, MD: Social Scientific Systems, Inc.

Weiss-Neal, R. E. (2013). Web-Workbench Overview. (E-Learning) Rockville, MD: Social Scientific Systems, Inc.

Weiss-Neal, R. E. (2013). How to Change Participant Information Using DCAS. (E-Learning) Rockville, MD: Social Scientific Systems, Inc.

Weiss-Neal, R. E. (2013). How to Pack and Ship Bio-Samples. (E-Learning) Rockville, MD: Social Scientific Systems, Inc.

Weiss-Neal, R. E., Flores, R., Hahn, E. (2008). Strategies for 403(b). (E-learning) St. Louis, MO: Edward Jones.

Weiss-Neal, R.E., Flores, R., Hahn, E. (2008). Privacy Firm Values. (E-learning) St. Louis, MO: Edward Jones.

Weiss-Neal, R.E., Flores, R., Hahn, E. (2008). Privacy New Hire. (E-learning) St. Louis, MO: Edward Jones.

Weiss, R. E., Cochrane, P. (2001). Strategies for Serving Angry Customers. (Computer-based training) Memphis, TN: FedEx Express Corporation

Spicer, J., Andrews, M., &Weiss, R. E. (2001). Telephone Techniques and Etiquette. (Computer-based training) Memphis, TN: FedEx Express Corporation

Morrison, G. R. & Weiss, R. E. (1996). Statistics Unit 1: Descriptive, Inferential, Nominal, Interval and Ratio. (Computer-based instruction). Memphis, TN: The University of Memphis

Morrison, G. R. & Weiss, R. E. (1996). Statistics Unit 2: Discrete data, Frequency distribution. (Computer-based instruction). Memphis, TN: The University of Memphis

Morrison, G. R. & Weiss, R. E. (1996). Statistics Unit 3: Measures of location: Ungrouped data. (Computer-based instruction). Memphis, TN: The University of Memphis

Weiss, R. E. (1996). How to use the Internet: Internet tutorial. (Computer-based training) Portland, OR: Portcom Inc.

Work Shops

In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Active Learning in your Classroom,” 2000. Memphis, TN.

In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Assessment for Learning,” 2000. Memphis, TN.

In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Beyond e-mail: Communicating with your students online,” 2000. Memphis, TN.

In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Teaching Portfolio I & II,” 2000. Memphis, TN.

In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: Cooperative Learning,´2000. Memphis, TN.

In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Interpreting your student evaluations,” 2000. Memphis, TN.

In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Dealing with difficult students,” 2000. Memphis, TN.