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ITIL®Service Transition - PDF
Cabinet Office
TSO (The Stationery Office)
/ Technical specifications
Publication date: 23Aug 2011
ISBN: 9780113313129
Size: 14.2 Mb
Binding:PDF
Extent:360pp
Price: £85.00 (£102.00 inc. VAT)
Subject/category: Information Technology
Essential reading for any IT professional looking to deliver change, ITIL Service Transition provides best-practice guidance on managing service change in a timely, cost-effective manner with minimal disruption to operations, customers, users and the business.
Key features
■A step-by-step, best-practice approach to IT service transition covering design specifications, configuration, test, release and deployment and every step in between
■Demonstrates how well-planned, effective service transition can deliver significant business benefits, including improved cost-effectiveness, higher transition success rates and greater accuracy with cost, time and resource estimations
■Part of the ITIL lifecycle suite – the only source from which the ITIL exam questions are taken.
More information:
ITIL Service Transition is part of the most widely recognised framework for IT service management in the world, utilised by thousands of organizations - small and large - within both the public and private sector.
To deliver the best possible IT service management strategy, the recommendation is that ITIL Service Transition should be used in conjunction with the other core ITIL best-practice publications –ITIL Service Strategy, ITIL Service Design, ITIL Service Operation and ITIL Continual Service Improvement.
A PDF allows for easy access while you're on the move:
- Single user
- Non-networkable
- Downloadable PDF: searchable with a bookmarking function.
Also available in eBook format.
ITIL Service TransitionBook2011 Edition, ISBN 9780113313068, Price £85.00
ITIL Service Transition Online Subscription 2011 Edition, SUB 7003155, Price £75.00 (£90.00 inc. VAT)
Target market
IT or Business managers oranyone looking to implement IT management techniques.
If you’re interested in this, you might also be interested in
■ITIL Lifecycle Suite PDF, ISBN 9780113313242, £299.00 (£358.80 inc. VAT)
■ITIL Suite Online Subscription 2011 Edition, SUB 7003158, £265.00 (£318.00 inc. VAT)
■ITIL Publication Suite 2011 Edition, ISBN 9780113313235, Price £299.00.
Metadata
Description:ITIL Service Transition provides best-practice guidance on managing service change in a timely, cost-effective manner with minimal disruption to operations, customers, users and the business.
Keywords: Best management practice, Best Practice, ITIL, IT Service Management, Service Transition.