MAYRA BERNARDINO

817-793-9848

SUMMARY QUALIFICATIONS

· Fluent in both English and Spanish

· Highly proficient use of Microsoft Office (Word, Excel, PowerPoint and Outlook), AMS360, PaperPort

· 3+ years of customer service experience

· Excellent communication skills both verbal and written

EDUCATION

Bachelors of Business Administration in Management Expected Graduation May 2012

University of Texas at Arlington, Arlington, TX

Relevant Courses: Human Resource Management, Process Theory, Leadership

EXPERIENCE

Lucien Wright Insurance Services, Inc., Fort Worth, TX

Administrative Assistant September 2007 to Present

· Head of Invoicing and Commissions

· Data Entry for new and prospective clients

· Assist clients in putting together policies to suit needs.

· Quote commercial insurance

· File and organize office account

· Answer and transfer customer phone calls

· Mail

HONORS AND ACTIVITIES

· Student Chapter of the Society of Human Resource Management (SHRM) at UTA, VP of Communications Spring 2011 to Present, Member, 2010 to Present

· Student Alumni Association (SAA), Member, 2008 to Present