Food and Beverages Manufacturing Sector Education and Training Authority (Foodbev SETA) is a schedule 3A Public entity established in terms of the Skills Development Act, 97 of 1998.
“Your skills partner”
Title / IT SpecialistRef: ITS/09/16Department / Operations
Salary / R 405 041.00 – R 504 041.00
Employment / Permanent: Employment Contract is limited to the licence duration of the SETA.
Report / GM : Operations
Purpose / To manage the Information Technology and processes in order to meet organisational requirements
Roles and Responsibilities:
IT Strategy:
- Develop and implement a strategy and action plans for the IT Department
- Align the IT Strategy to the overall organisational strategy and ensure that new capabilities required by the organisation are supported
- Identify and interpret related legislation and its impact on the IT Department and ensure compliance
- Analyse qualitative and quantitative data required to inform a strategic IT plan
- Strategise, research, develop and review appropriate IT technologies, systems and processes and adopt best practices
- Manage the organisations computer systems and assets
- Ensure data quality and integrity across all IT Systems (single point of entry, synchronisation, etc.)
- Keep abreast of latest IT technologies and industry best practices and make improvement recommendations
- Manage the IT Change Management process
- Determine organisational computer systems requirements (hardware and software)
- Maintain and renew software licences
- Apply and ensure compliance with the DPSA IT Governance Framework
- Develop and implement the IT Knowledge Management Plan in order to ensure effective and efficient knowledge transfer
- Assess network and IT Systems security risks and implement corrective actions
- Maintain, update and test the IT Disaster Recovery Plan
- Conduct IT system backups
- Define IT Architecture blueprint (WAN, LAN, Wi-Fi, Servers, hardware infrastructure, Telecoms, etc.)
- Monitor IT Architecture performance (throughput, uptime, etc.) and make improvement recommendations
- Maintain and update the Configuration Management Database (CMDB)
- Maintain IT Architecture
- Assess current ERP Systems capabilities and define ERP Systems requirements
- Implement and coordinate improvements to meet the flow of information in the organisation
- Define ERP System specifications and functionality
- Manage the implementation of ERP Systems
- Monitor ERP System performance (as per SLA's) and make improvement recommendations
- Provide first level ERP systems support
- Escalate ERP System problems to relevant service providers as required
- Coordinate ERP System training
- Review, negotiate and update IT Supplier Contracts and Service Level Agreements
- Monitor IT Service Provider performance as per contractual requirements and Service Level Agreements
- Manage IT suppliers SLA and report on the performance of suppliers against SLA
- Install and maintain computer hardware (PC's, laptops, printers, etc.)
- Install server computers and peripherals
- Install networking hardware (switches, routers, wireless access points, etc.)
- Configure computer and networking hardware
- Maintain and update operating systems (Windows server, etc.)
- Administer security systems (active directory, firewalls, antivirus, etc.)
- Maintain and update PC software
- Maintain and administer email exchange server and software
- Maintain and administer mobile device software (emails, etc.)
- Maintain server computers, personal computers and computer peripherals
- Ensure regular maintenance of server room (UPS, fire systems, air conditioners, etc.)
- Maintain and update telecommunications hardware and software (Routers, modems, etc.)
- Monitor telecomms performance (up-time, bandwidth, latency, etc.) and report and follow-up problems with service providers
- Manage a project team of a IT Systems project to deliver project objectives
- Contribute to project initiation, scope definition and scope change control
- Participate in the estimation and preparation of cost budget for a project or sub project and monitor and control actual cost against budget
- Contribute to the management of project risk within own field of expertise
- Develop a simple schedule to facilitate effective project execution
- Monitor, evaluate and communicate simple project schedules
- Work as a project team member
- Identify, suggest and implement corrective actions to improve quality of project work
- Plan, organise and support project meetings and workshops
- Conduct project documentation management to support project processes
- Provide procurement administration support to a project
- Provide assistance in implementing and assuring project work meets quality requirements
- Sign off IT Projects
- Perform any other duties as delegated by a manager
- Compile IT Reports on a monthly, quarterly and yearly basis
Qualification/s proposed for role /
- National Diploma/ Degree Information Technology or;
- National Diploma/ Degree Information Systems or equivalent
- IT Information Library (ITIL) Certification
- COMPTIA Networking +
- A+
- Project Management Qualification
Years of experience proposed / 3-5 years relevant experience
List the competencies / knowledge / skills required /
- Environment, Health & Safety Awareness
- Customer Focus
- Service Orientation
- Accountability (Dependability)
- Developing & Empowering People
- Decision Making & Problem Solving
- Teamwork & Team Building
- Conflict Management
Applications to be sent to: