Lead and manage a team within a health and social care or children and young people’s setting
Worksheet 8: Multiple-choice questions: Tutor guidance
The correct answers to ‘test your knowledge’ multiple-choice questions are in red.
1. Which of the following is NOT a stage of team development identified by Tuckman (1965)?
a) Norming
b) Re-forming
c) Storming
d) Performing
2. Belbin (1993) claims that teams work best when:
a) there is a balance of roles within a team
b) team members are closely supervised
c) there is a balance of personality types within a team
d) team members get on well with each other.
3. Which of the following management strategies could be used to promote effective performance in a developing health and social care team?
a) Establish team goals
b) Use an authoritarian management style
c) Extend and repeat induction training
d) Offer professional development opportunities.
4. Which of the following management strategies could be used to promote effective performance in an established health and social care team?
a) Listen carefully to experienced team members
b) Carry out spot checks on team performance
c) Provide regular supervision and set performance goals with every
team member
d) Change team members regularly to avoid complacency
5. The way in which a manager performs their role in the workplace is referred to as their:
a) occupational role
b) management style
c) vision
d) leadership style.
6. Managers who give decision-making responsibilities to others in their team are:
a) creating trust
b) delegating responsibility
c) testing team workers’ skill
d) using leadership skills.
7. Disagreement and disputes with a health and social care team:
a) should always lead to disciplinary action
b) can be a productive way of sharing ideas and viewpoints
c) must be dealt with by a firm management response
d) lead to ineffective team performance.
8. Health and social care workers can improve their overall effectiveness through:
a) always doing what their manager tells them to do
b) getting on well with co-workers
c) using reflection on and in practice
d) attending CPD courses whenever possible.
9. Health and social care team members’ efforts to provide high quality care are best facilitated by:
a) clear systems, processes and team structures
b) recruitment of well qualified staff
c) team building activities
d) regular breaks.
10. Regular feedback on team performance should be given to:
a) the team as a whole
b) individuals and the team as a whole
c) individuals in confidence
d) senior managers and executive decision makers.